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Click here or scroll down to respond to this candidateCandidate's Name
Dallas, TX PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYExperienced Scrum Master and US ARMY Sergent with proven servant leadership. Strong expertise in Agile methodologies, particularly Safe, and ability to coach teams to improve their performance. Skilled in SQL, Oracle, and security analysis, with a deep understanding of software development lifecycles. I am an outstanding communicator, active listener, and intuitive team member. I hold exceptional time management skills with a high sense of urgency and a great deal of flexibility and adaptability in ambiguous situations. I make impactful, data-driven decisions and identify trends and patterns to streamline processes and improve the Agile journey.CERTIFICATIONSSAFe 5 Scrum MasterData Analytics Professional CertificateIntroduction to Cybersecurity Tool & Cyber AttacksCompTIA Security+ ceMicrosoft Certified: Azure AdministratorAssociate Exam 764: Administering a Microsoft SQL Database Infrastructure Expert.Exam 765: Provisioning SQL DatabaseAWS cloud practitioner (Pursuing)EDUCATIONTowson University Bachelor of Science Computer SciencePROFESSIONAL EXPERIENCET.J. MAXX Senior Scrum Master Nov 2022 PresentOrchestrating cross-functional software development teams, adeptly coaching in Agile methodologies and Safe practices to elevate performance and efficiency significantly.Providing coaching and mentorship across multiple Scrum teams spanning diverse departments, resulting in a noteworthy surge in team velocity and on-time delivery.Spearheading the Agile transformation for three Waterfall teams, each consisting of seven members, fostering a seamless transition to the Scrum methodology.Ensuring transparency through meticulous management and regular updates of project metrics, contributing to informed decision-making and process optimization.Facilitating daily stand-ups, sprint planning, sprint reviews, and retrospectives, instilling a culture of continuous improvement, collaboration, and team empowerment.Collaborating with Product Owners to groom backlogs and guarantee their readiness for upcoming sprints, contributing to enhanced sprint planning and execution.Crafting policies and educational materials to disseminate scrum methodologies and Agile frameworks among team members, managers, and stakeholders.CareFirst BCBS SAFe Scrum Master Jan 2019 Dec 2022Collaborated with the Release Train Engineer to integrate efforts with other teams, ensuring cohesive and synchronized project execution.Overseed multiple consecutive release cycles, achieving a 25% content increase, a 30% decrease in bugs, and maintaining 100% functionality with each cycle.Delivered weekly performance reports at both team and Line of Business levels, showcasing team accomplishments against agile measurements.Successfully negotiated a $1.2 million Enterprise SaaS contract and professional service agreement, showcasing strategic and financial acumen.Guided the team and organization in applying Agile/Scrum practices and values to drive end value and foster a culture of continuous improvement.Created a safe and trusting environment, addressing challenges proactively with an emphasis on healing and problem-solving.Facilitated internal and external communication, enhancing transparency, and disseminating timely and relevant information to the teams.Mentored the Scrum Team in the effective use of Jira and fostering collaboration among Agile coaches and Scrum masters.Citibank Agile Coach/Scrum Master Jan 2016 Jan 2019Coached, trained, and collaborated with junior Scrum masters on advanced best practices, fostering a culture of continuous improvement.Lead and coached Product Owners to refine story writing, feature discovery, and requirements gathering processes, resulting in increased customer satisfaction and a 20% reduction in time-to-delivery.Spearheaded team efforts in relentless improvement, facilitating retrospectives, and instilled problem-solving techniques, contributed to a high-performance Scrum.Engaged and assisted Product Owners to ensure proper articulation, prioritization, and detailing of Jira stories.Championing the adoption of Lean-Agile behaviors, aligning with the clients vision of high-performance Scrum.Identified and promptly removed blockers impeding the Scrum Teams productivity, ensuring seamless project execution.Proactively mitigated scrum team risks/issues and escalating to the Scrum of Scrums and project leadership for assistance.Collaborated with the team to identify and eliminate impediments, promoting a culture of continuous improvement.ANTHEMProject Manager Aug 2014 Jan 2016Proactively identified and mitigated potential risks, contributing to overall project success.Presented high-quality weekly, monthly, and quarterly reports, demonstrating an analytical and communicative approach.Executed continuous improvement projects, enhancing processes and workflow for the security team.Oracle/SQL Database Provisioning Analyst / Security Analyst III Oct 2016 Nov 2018Spearheaded the evaluation and implementation of process improvements, resulting in a streamlined daily operations workflow.Executed access control with precision, following documented procedures to enhance security protocols.Orchestrated day-to-day support for all ServiceNow tickets related to Oracle, surpassing 1200 tickets daily to meet stringent technical and business SLAs.Diagnosed and resolved access issues, maintaining an impressive 98% issue resolution rate.Achieved a significant 15% reduction in privileged access, aligning with project requirements.Actively contributed insights to weekly meetings, identifying operational changes and formulating audit plans based on comprehensive risk assessments.Brentwood Trade JR SQL Database Administrator Aug 2015 Oct 2016Successfully executed the migration of on-premises SQL Databases to Azure SQL Database, demonstrating strategic prowess.Implemented intricate High Availability and Disaster Recovery strategies using AlwaysOn, Mirroring, Log Shipping, and replication, ensuring uninterrupted business operations.Established and maintained a sophisticated SQL Maintenance Plan, optimizing server performance.Resolved intricate performance issues, achieving a remarkable 20% improvement in database response time.Leveraged the DBA Tools PowerShell module to automate SQL tasks, resulting in heightened efficiency.Implemented transparent data encryption, fortifying data security.Monitored and resolved intricate performance tuning issues using SolarWinds DPA, realizing a substantial 25% improvement.Brentwood Trade Intern SQL Database Administrator Aug 2014 Aug 2015Orchestrated the installation of SQL Server in Prod, UAT, and Dev Environments, ensuring a seamlessly integrated database environment.Automated SQL tasks using SQL Agent services, reducing manual workload by an impressive 30%.Executed bi-weekly patching of SQL Servers Production Box, meticulously ensuring system security.Successfully refreshed the Development environment, exceeding developer requirements.Implemented sophisticated Log Shipping, Mirroring, and AlwaysOn Clusters, substantially enhancing database reliability.TECHNICAL SKILLS & TOOLSMicrosoft Word Microsoft PowerPoint Advanced Excel Microsoft Outlook Microsoft VisioJira SQL Oracle HTML Azure DevOps PowerBI J2EE |
