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| | Click here or scroll down to respond to this candidateCINDYKEILHOLTZEMAIL AVAILABLEPHONE NUMBER AVAILABLEMesa, AZ Street Address
Multi-tasking Senior Representative offering more than Street Address + years of expertise in Medical administration. A team-oriented individual thriving on challenges. Promoting a background working for companies in the Medical/ surgery sector.PROFESSIONAL SUMMARYEvernorth Care Group / Cigna - Medical Administrative Senior Representative, MAAGilbert, AZ 11/2021 - CurrentParagon Vision - Lens Tech / Shipping/Receiving Clerk 03/2021 - 10/2021Southwest Endoscopy - Surgery coordinator10/2020 - 03/2021Surge Center at Pima Crossing - Front desk receptionist 12/2017 - 09/2020WORK HISTORY Check-in and check out Epic and Ris trained Scheduling appointments, x-rays, mammograms, Dexa scans Handle all inbound/outbound patient, physician, and physician advocate communications in a professional manner and within program guidelines Maintain accurate and complete documentation of all patients Process ordersPlace outbound phone calls for clarification on any issues involving patients.Strengthened client relationships through excellent communication skills and consistent followup.Increased customer satisfaction by promptly addressing concerns and providing effective solutions.Collaborated with cross-functional teams to achieve shared objectives and project milestones.Maintain master schedule, schedule surgeries, and coordinate between doctors and doctor's office staff Gather information for patients' chartsCommunicate between the OR coordinator, PACU, and patient's family Call and confirm surgeries Quote self-pay patients and make necessary financial arrangements. Maintain master schedule, schedule surgeries, and coordinate between doctors and doctor's office staff Gather information for patients' chartsRecord maintenanceData entry proficiencyCustomer SupportPatient paymentsInsurance verificationUnderstanding of insurancebenefitsOffice supportResourceful and reliable workerPatient chart auditingHospital inpatient/outpatientRecord maintenanceSKILLSMountain View High SchoolMesa, AZ 07/1990High School DiplomaEDUCATIONCommunicate between the OR coordinator, PACU, and patient's family Insurance verification. |