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Click here or scroll down to respond to this candidateCandidate's Name
Senior Program Manager - BancroftCamden, NJ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly accomplished, top preforming, solutions driven, self-managed, dependable professional. Positive and creative communicator with a comprehensive background focused on teamwork, maximizing courteous customer service, and analytical conflict resolution management. Enthusiastic to develop, grow and prosper, along with a strong dynamic company; through consistent organizational skills, a strong disciplined work ethic, creative and friendly practices, all of which, build solid relationships, leading to long-term success. Positive Direct Partnerships Employee Training, Scheduling, Management Policies, Procedures and Regulatory Development Organized, Service Oriented Multitasker, Focused on Resolving Problems Expeditiously Organization and Scheduling of Special Events Updated and Maintained Financials for Clients and Vendors Cost Control Savings, Reduction, Budget Employee Training, Scheduling, Management Policies, Procedures and Regulatory Development Organized, Service Oriented Multitasker, Focused on Resolving Problems Expeditiously Motivating Team Leader Shift Work Experience First Aid and CPR CertifiedWork ExperienceSenior Program ManagerBancroft - Cherry Hill, NJAugust 2017 to August 2020 Providing continuous leadership, advice, training, guidance, as well as, direct supervision and oversight to direct reports. Ensuring proper staffing levels and work distribution within the group home location. Maintaining overall operations, activities and environment of the program, within the group home, for all shifts. Including, but not limited to, reviewing paperwork completed by direct reports for accuracy, daily logs, monthly progress reports, daily financial transactions, behavior data sheets, internal reports and assessments. Actively participates in conjunction with HR regarding applicant hiring and termination process. Aids in the resolution of problematic, more sensitive or more situations, while actively encouraging the independence of the person served within their abilities. Exercising proper judgment in addressing specific situations, while following all company policy and procedures, including maintaining DDD, HIPAA, DHS, CARF DOL standards, regulations and confidentiality.Supervising Officer / Bike Patrol OfficerAllied Universal - Camden, NJJanuary 2017 to August 2017 Supervised and coordinated the delivery of quality services on a specific shift, at an assigned customer. Acted as a liaison between Account Manager/Field Operations Manager and Camden City Police Officers. Supervised staff, providing coaching, recognition and discipline within approved empowerment range. Communicated shift staffing needs to AM or OM. Assured that employee grievances were heard with help from appropriate HR Administers, outlining site-specific hazards for security officers on assigned shift including vehicle / driving safety as appropriate to Corporate procedures Enforces Allied Universals policies, as outlined in the handbooks and executive memos. Meet all contractual scheduled hours with a minimum of unbilled overtime. Managed uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists.Shift Manager / Team TrainerArby's Restaurant Group, Inc - Camden, NJFebruary 2012 to April 2017 Provided team members and customers explementary customer service. Assisted the GM and AM, ensuring every shift operated smoothly. Helped all new team members with performance and training initiatives. Always instilled Arby's values and guidelines in a positive and humble approach. Warehouse AssociateResintech Inc - Camden, NJJuly 2021 Receive, store, and distribute material, tools, equipment, and supplies throughout warehouse to sustain manufacturing and production activities. Check in merchandise, reconcile purchase orders with sales orders, and distribute received inventory to designated production areas. Operate heavy machinery such as forklifts to move materials and items from receiving and storage areas to production floor. Generate reports documenting defective materials, questionable conditions, and quality benchmark results. Moved materials to various zones and trucks using cards, hand trucks, and forklifts; installed protective devices to prevent shifting or damage to transported items. Created and maintained safe working environment by maintaining work area and upholding safety regulations. Trained new employees on third shiftBanEducationCreative Arts Morgan Village Academy - Camden, NJ2015High school diploma or GEDSkills Warehouse management Program Management Restaurant ManagementCertifications and LicensesFirst Aid Certification |
