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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLESUMMARYDedicated Certified SAFe Scrum Master and Pega Developer with a proven track record of over 10 years in Agile methodologies and cross-functional team leadership. A change enabler and agile transformation leader, skilled in empowering Scrum teams and driving organizational agility. Expert in Agile frameworks including Scrum, Kanban, and Lean principles. Adept at conflict resolution and impediment removal, fostering a culture of collaboration, innovation, and self-organization. Strong advocate for continuous learning, ensuring strict adherence to the empirical process pillars of transparency, inspection, and adaptation.SKILLSServant LeadershipIncident ManagementMetrics and Data AnalysisProject ManagementCoaching and MentoringConflict ResolutionSafe Agile Framework (SAFe)CI/CD ImprovementDevOps CultureTechnical KnowledgeStakeholder ManagementEmpathy and Emotional IntelligenceCORE COMPETENCIESMethodologies: Waterfall, Agile, Scrum, Kanban, SAFe, ScrumBan, LeSS, Scrum@ScaleApplications: PEGA BPM, SalesForce.com (SFDC), SAP, Fiori, Track WiseChange Management Tools: Rally, JIRA, JIRA Align, ServiceNow, Trello, ADO, VersionOneBusiness Modeling Tools: Confluence, SharePoint, Rational Rose, Microsoft VisioRDBMS & Project Management: Oracle, MySQL, Microsoft Project, Rally, ALMCloud: Azure, AWS, GCP, EC2, Jenkins, GitHub, Bitbucket, Maven, CI/CDUser Interface design Tools: MS Visio, Balsamiq, Figma, InVision, Lucid chartRequirements Management Tools: Jira, HP ALM, Confluence, SharePointCORE COMPETENCIESFacilitated Successful Agile Transformations: Led a cross-functional team through a seamless transition from traditional project management to Agile methodologies, resulting in improved collaboration, faster delivery, and a 20% reduction in project lead times.Enhanced Team Productivity: Implemented Agile best practices, resulting in a 15% increase in team velocity over three consecutive sprints, leading to consistently on-time project deliveries.Resolved Critical Impediments: Skillfully resolved a major bottleneck that had been halting progress for several sprints, ensuring the timely completion of a critical project milestone, and preventing a potential project delay.Promoted Continuous Improvement: Introduced and facilitated retrospective meetings, resulting in the implementation of over 30 process improvements, leading to a 25% reduction in defects and an enhanced focus on delivering value.Boosted Stakeholder Satisfaction: Collaborated closely with product owners and stakeholders to prioritize and deliver high-value features, resulting in a 15% increase in Net Promoter Score (NPS) over two quartersPROFESSIONAL EXPERIENCEVerizon Dallas, TX May 23 - PresentScrum Master/CoachResponsibilities:Helped the Scrum Team to focus on creating high-value Increments that met the Definition of DoneIdentified opportunities to improve team-level Agile performance, focused teams on customer value, quality, and continuous improvement activities. Removed team-level impediments and resolved conflicts.Participated and lead customer-facing communication, reporting on sprint progress, burn down, velocity, and story points.Lead and build relationships to encourage collaboration, transparency, and innovation across a highly cross-functional Agile software development team supporting CI/CD.Increased the overall Agile maturity for teams and supported higher complexity work towards successful outcomes.Encouraged and promoted a culture of continuous improvement by facilitating retrospectives and providing feedback to teams and individuals.Supported E-bridge team to manage & remove dependencies and optimize the flow.Collaborated with other Agile Coaches to ensure consistency and alignment of agile practices across teams and departments.Worked with management and team to clarify needs and planned delivery of major product changes, future versions, and new products.Coach, mentor, and facilitate the team members adoption of an Agile mindset, including ownership, self-management and empowerment.Manage and facilitate the scrum team's daily work including execution of Sprint Ceremonies (e.g., Sprint Planning, Daily Stand-up, Sprint Review and Retrospective)Capturing and tracking sprint metrics (e.g., team velocity), and being accountable for the continuous improvement of the scrum teamCreate a collaborative environment which allows the team and stakeholders to interact closely.Identifying and removing impediments to allow the team to focus on development.Act as a Coach/Mentor to other teams and more junior Scrum Masters in the same portfolio.Help craft and maintain portfolio level reporting, leading a collaboration of other Scrum masters and Project Managers.Ensures that the project follows standardization according to the Software Development Life Cycle (SDLC) definitions and other standards.Effectively managing interactions with stakeholders at all levels, from Service Desk agents to Senior Management executives.Providing incident executive summaries to leadership team, conducting Major Incident Reviews, and document conclusions.Proactively identifying problem causes and have taken ownership of root cause analysis and resolution.Hands on experience in Ageing analysis, Problem Management.Refined stakeholder process and toolset requirements and support our toolset developers to improve.Driving a positive behavior and collaboration culture within teams, by training, inspiring and motivating our stakeholdersEnvironment: JIRA, Confluence, Java Full Stack, Web Service, Microservice, GitHub, JenkinsValaris, Houston, TX Jun 20 Apr 23Scrum Master/CoachResponsibilities:Working closely with the teams through agile events coaching on performing the activities, playing the roles and generating artifacts based on SAFe and Agile best practicesCoached the teams to be self-organizing and ensured the adherence of all the Scrum concepts and processesSuccessfully migrated projects from Waterfall to Agile-Scrum and ensure team adopt agile way of workingSupported projects by implementing Agile Life Cycle Management Tool JIRA to manage backlog and helped to generate and analyze business metrics to be reportedOrganized and facilitated Sprint planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetingsTrack and communicate team velocity and sprint/release progress with, and to all affected teams and managementFrequent, proactive collaboration with executive leadership to provide project milestone status, risk analysis and mitigation, new discoveries that may impact strategic directionInvolved in brainstorming sessions, analyzing the business processes, requirement gathering, Mapping the As-Is process and designing To-Be ProcessesAnalyzed the Product Backlog along with PO, performed ambiguity reviews and communicated the inconsistencies to the Configuration TeamWork closely with other scrum teams to facilitate planning and execution of programsEnsured that the User Stories meet the INVEST principal (Independent, Negotiable, valuable, Estimable, Small, Testable)Created and maintained Sprint Burn-down Chart, Sprint Burn-up Chart and Product Burn-Down Chart to keep the track of the team's progress and the team's velocity for better estimation of the sprint life cycleCommunicated the status of the Product Backlog Item to product Owner and external stakeholders on a regular basisEffectively involved in conducting Planning poker technique for estimating the User storiesHelped the Product Owner to prioritize the Product backlog items (PBI's) for developing Sprint tasks by taking suggestions from the cross-functional development team using Kano modelConstantly connected with other scrum masters to share and learn experience to improve the velocity of teamHelped the team stay focused by removing impediments, protecting them from distractions and keeping team meetings lean and efficientHad regular meetings with offshore team to understand progress, challenges and remove blockers for the team. Provide guidance and direction to offshore and onsite teamCreated and maintained information tools: sprint board, burn-down charts, burn-up charts, progress dashboards, etc.Used JIRA for drafting the User Stories and managing the requirements and defects trackEstimating backlog using T-shirt mechanism.Implementing Acceptance test based driven development (ATDD) development.Coordinating with TDM, BA for further backlog updates for different scrums.Discussion with all the stakeholders on architecture and Product backlogEnvironment: MS Office, JIRA, Team Foundation Server (TFS), Salesforce.com (SFDC), .Net, SoapUI, TeamSite (CMS), Web Services, Doors, and MS ProjectChurch Mutual - Wisconsin Apr 19 May 20Scrum MasterResponsibilities:Responsible for the role of Project Manager and Scrum master for the Scrum teams in the projectLead Sprint planning, Sprint Reviews and Scrum of Scrums (SoS) for all the teams in the domainCoached the teams to be self-organizing and ensured the adherence of all the Scrum concepts and processesDeveloped automated metrics for Agile/Scrum for Executive Leadership teamAgile Coaching - Release & Iteration Planning and Tracking. Conducted training on scrum, facilitated the daily standup, sprint review and sprint retrospective meeting.Implement Scaled Agile principles (SAFe) for integration projects with dependencies.Elicited requirements with business owner and converted business requirement into Use Cases.Conducted JAD sessions, interviews, and surveys to collect the requirementsScrum Master for developing a web-based application to enable internal and external clients to configure, input, process, and generate tax forms from one central place.Scrum Master for Organization Chart team, to generate charts depicting the organization structure of clients, showing the relationship among Partnerships, Partners, Investments, and Investors at National and International level.In addition to typical Scrum ceremonies, responsible for: Roadmap planning, Release planning, Product Backlog Refinement, Team Building and Resource planning.Kept Product Owners and the Stakeholders updated on status of the project.Look out for improvement opportunities to increase team velocity.Served as Agile Coach, Scrum Trainer and initially as Scrum Master to facilitate organizational transformation and the adoption of Agile principles that improved software quality, productivity and predictability of release schedules; contributed to the successful release.Maintained process documentation and ensured the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.Assisted Product Owner as needed with backlog maintenance, internal and external communication, improving transparency, and disseminating informationEnvironment: SCRUM - Agile methodologies, Waterfall, User Experience Design (UXD), Personas, MS Office (Excel, Visio, Project), TeamCenter PLM, HP ALMRowan Companies Houston, TX Jun 17 Mar 19Pega DeveloperResponsibilities:Application Development.Communicating with clients for requirement clarification.Attending daily stand up meetingsResolving issues/defects raised by the testing team.Participate in Sprint Planning.Production Support.Environments: Pega PRPC 7.3x, Tomcat, Oracle DB, SQL Server, JIRAEdulinked Hyderabad, IN Aug 14 May 17Pega DeveloperResponsibilities:Requirement gathering and analysisConducted Joint Application Development (JAD) sessions with business users and subjectmatter expertsCreated use cases for the requirement using Actors.Architecting business solution.Preparation and maintenance of requirement documents, BRDs, Use Cases and BusinessScenariosMaintaining use cases through SharePointCreated wireframes for the business to visualize user interface.Conducted requirements walk-through sessions with IT and QA teams for requirementssign-off.Conducted review sessions with all the stake holders and Business owner to ensure BRD isapproved and signed off.CR Management CRs to address the pain areasReview of test scenarios and test casesEvaluating QA defects.Managing User acceptance testing.EDUCATION:Masters in information technology, University of Madras, IndiaBachelor of Computer Applications from Jawaharlal Nehru Technical University, India.CERTIFICATIONS:SAFe Scrum Master (SSM) 6.0Pega Certified Senior System Architect (CSSA)Pega Certified System Architect (CSA) |
