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| | Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEStreet Address Washburn Avenue NorthMinneapolis, MN Street Address
EMAIL AVAILABLETECHNICAL SKILLS:Proficient systems including in Microsoft BAS Office, software, including Zoho, Field Teams, routes, Microsoft and Citrix Dynamics Team software. SL, multi-line phone SOFT SKILLS:Experience Detail oriented, with strong data entry, organizational, and excellent project verbal planning, and written and communication time management skills. skills. EXPERIENCE:Schedule CoordinatorBOGO Pest ControlMarch 2024- Present Maintain and organize schedules for eight technicians Schedule appointments by matching customer needs with technician specialties Answer high incoming call volume Maintain accurate appointment records Prepare and send invoices to clients Schedule team and management meetings Take ownership of main client email inbox Determine specific treatment type dependent on customer needs Ensure all complaints are addressed with empathy and a sense of urgency Communicate with technicians in the field to answer any questions Work closely with management to develop and implement new procedures Engagement Specialist -temporaryMOBEDecember 2023-February 2024 Make 100+ outbound calls per day Thoroughly explain MOBE program Identify client goals for success Match clients with health guides whose specialties align with client goals Ensure accurate record keeping Follow up with leads on a regular schedule Contact and re-engage inactive clientsLegal assistantWalker and Walker Law OfficesMarch 2023-October 2023 Organize and process correspondence received from all four offices within the firm Enter client information and set appointments using Zoho CRM Act as liaison between clients and attorneys Answer and compassion and resolve for all approximately clients thirty incoming calls per day with respect Prepare and distribute various legal documents with accuracy and efficiency. Participate in ongoing continuing education and skill development Client Service SpecialistTamar Fink Wealth ManagementJanuary 2022-November 2022 Act as primary point of contact for agent calls, emails, and requests Maintain an efficient system for completion and delivery of clients Annual Reviews Complete death claims in a compassionate, yet thorough and timely manner Prepare and file all policy change requests Follow requests up with insurance carriers on a regular basis to ensure efficient processing of Work with clients to explain aspects of their policies and claims Work with insurance carriers to run a wide variety of illustrations for clients Enter all inforce client information into appropriate software programs Sales CoordinatorDirect Source Inc. September 2014 May 2015 Act as primary inside point of contact for assigned tier one retail accounts Communicate email frequently with assigned clients on the status of orders, via telephone and Work with vendors to ship product in order to meet customer timelines Develop strong product knowledge base specific to customer needs. Data enter and process new Purchase Orders on the day they are received Customer Support RepresentativeOtterology.com June 2014 September 2014 Respond to service tickets in a timely, thoughtful manner Work with website developers to find elegant solutions to customer concerns Create exciting, informative website content and marketing materials Engage active subscribers in a dialogue in an effort to enhance our service Create and maintain customer databaseDispatcher/OperatorAmerican Security LLC November 2012 September 2014 Direct high volume of calls using BAS phone system Dispatch security alarm, emergency building maintenance and HVAC response Access client account information using Citrix Team software Create and manage maintenance work orders Schedule conference calls for three different companies Keep detailed log of daily calls and activities Maintain security of client account keys for over 100 locations Administrative SupportAmerican Security LLC November 2012 September 2014 Work and requested closely with documents human resource to visiting team employees to provide necessary paperwork Greet badges visitors as necessary in lobby area, inform office staff of guest arrival, and issue access Enter paper applications into computer database Complete and laminations, various mailing tasks for correspondence, office personnel and including filing documents making copies Executive AssistantAntidote Photo LLC October 2010 November 2012 Manage and maintain schedule for Director of Photography Schedule client meetings Create and send invoices Manage schedule for assistant photographers Communicate with printing vendors Make all travel arrangements Maintain office supply inventoryServerRed Lobster February 2011 October 2011 Welcome guests into restaurant Quickly and accurately take and place food orders Communicate effectively with guests, and resolve issues with empathy Complete multiple transactions accurately Provide preparation thoughtful answers to guest questions about menu items and food EDUCATION:Anoka Technical College 2016-2017Jefferson State Community College 2008- 2009Minneapolis Community and Technical College 2005-2007 HONORS/AWARDS/PROFESSIONAL GROUP ASSOCIATIONS Academic Honors Scholarship while attending Jefferson State Community College Active regarding member legislative of the decisions Survivor's surrounding Advisory Group, those affected reporting by to domestic Governor violence |