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| | Click here or scroll down to respond to this candidateKNCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Wetherseld, CT Street Address
Resourceful Oce Manager with many years of experience optimizing oce procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres. BillingBookkeepingCustomer ServiceData EntryOrganizational SkillsQuickBooks experiencePayment postingBank DepositsInvoice and payment processingInbound and Outbound CallingSchedulingCourteous demeanorSpreadsheetsMicrosoft PowerPointPositive and professionalTolland Automotive Enterprises EastHartford, CTOce Manager08/2010 - CurrentMaintained ling system for records, correspondence and other documents.Updating customer account information as needed in order to maintain accuracy of records.Analyzing customer accounts and generating monthly statements of account activity.Posting customer payments by recording cash, checks and credit card transactions.Preparing daily bank deposits for cash receipts.Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.Managed a large volume of phone calls while ensuring accuracy in data entry.Resolved customer complaints related to service issues or delays. Assigned drivers to appropriate routes based on customer needs. Interacted with local law enforcement agencies when responding to incidents in progress.Bay Path University Longmeadow, MABachelor of Science in Business Administration05/2010SummarySkillsExperienceEducation and TrainingActivities and HonorsVolunteer for a Non-Prot Wishes on Wheels |