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Click here or scroll down to respond to this candidateRJohannaRamirezPHONE NUMBER AVAILABLEEMAIL AVAILABLEmPalm Bay, FL 32908SUMMARYMotivated Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.SKILLSDischarge PlanningCase ManagementMS OfficeDecision-MakingDocumentation and ReportingProblem-SolvingData Entry and AnalysisOrganization and MultitaskingEXPERIENCECase ManagerGuaynabo, PRInstituto Socioeconomico-Comunitario Inc./ Feb 2013 to May 2024 Maintained accurate case records and documentation according to agency guidelines. Compiled reports on cases and submitted them to supervisors as required. Assisted individuals with eligibility for available benefits. Monitored client progress through regular follow-up contacts. Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.Social WorkerSan Juan, PRHogar Amparo/ Apr 2009 to May 2012Assessed clients for neglect and abusive situations to compile documentation for court hearings and reports.Developed individualized service plans with clients to address their identified goals. Assisted homeless clients with procuring mental health support and other various community resources.Assisted individuals experiencing homelessness by providing referrals for emergency shelter placements.Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.EDUCATION AND TRAININGBachelor of Arts: Social WorkSistema Universitario Ana G. Mendez: Universidad Ana G. Mendez - Campus Virtual San Juan, PRMaster of Arts: Direct ServiceUniversidad Interamericana De Puerto RicoSan Juan |
