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Title Project Management Client Services
Target Location US-NJ-Keyport
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Hazlet, NJ Street Address  LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYDedicated professional with expertise in the areas of project management, client services, operations, and sales. Based on 15 years in a diverse set of industries and roles and a proven ability to collaborate effectively, providing exceptional levels of detail and service to all stakeholders. Problem solving and analytical abilities are a great strength to contribute to an organization that requires revenue growth and customer success.SKILLSProject ManagementClient Success RelationsAnalytical SkillsOperations ManagementBudgeting and ForecastingProduct DevelopmentFinancial Analysis & ReportingQuality Control & AssuranceSupply Chain & LogisticsEXPERIENCEProject Manager - Client Services and Production / Sales SpecialistHatteras Press Inc, April 2018  May 2024Generated and produced $5,000,000 per year in annual revenue over the last three years. Successfully managed over 500 projects per year for pharmaceutical, retail, and leading global brandsExceeded sales of $300,000 annually through directly managed accountsServed as representative to stakeholders in coordination with operations including manufacturing, product development, warehousing, fulfillment, and outside vendorsEvaluated team performance against established KPIs related to client satisfaction ratesMaintained monthly inventory, billing, invoicing, and performance reports for managed accountsCoordinated complex logistics and distribution strategies aimed at brand product launches and awarenessSecurity Site Supervisor (Site: International Flavors & Fragrances - IFF, Hazlet)Universal Protection Services (Allied Universal), June 2023 - CurrentPerform security operations to maintain safety of employees and visitors at three office facilitiesMonitor building security team activities using CCTV, vehicle, and foot patrolsAssess risks to mitigate consequences of incidents and develop plans to respond to incidentsCoordinate security responses with fire and law enforcement agencies as requiredProduce detailed reports documenting all security-related activities for management reviewRespond to emergency situations and alarms promptly and effectively using training and safety protocolsSmall Business Owner - General ManagerCOR Graphics, January 2015  January 2022Managed full business operations for both small and large-scale digital print production. Supervised graphic design initiatives, print production, and graphic installationsMaintained all financial records and perform necessary accounting practices for businessCoordinated sales account activity for new/existing clients and planned business development strategyOperated and updated company website and social media accounts. Developed new marketing initiatives and promotions to drive businessProcessed order fulfillment for customer purchase orders and sampling requests. Sustaining complete quality control and assurance for all deliverable consumer productsScreened new hires and assessed employee and vendor performanceSupply Chain Analyst - Finance & TransportationL'Oreal USA, May 2017  February 2018Conducted operational support for inbound and outbound transportation processes. Generated reports, charts, and supporting analysis detailing forecasting trend factors to managementCoordinated freight payment and billing functions for all contracted transportation carriersCreated ad hoc reporting and analysis of key performance indicators using v look ups and pivot tablesAnalyzed performance of carriers to improve supply chain visibility and cost effectivenessCollaborated with logistics team members to resolve constraints or delays of product deliveryCreated purchase orders for vendors and subcontractors for product packaging reworks.Automotive Finance ManagerT & T Coast Buick GMC / Union Buick GMC, February 2016  November 2017Examined customer credit reports, employment and financial data to generate sales. Developed and maintained relationships with clients, vendors, state agencies, and banksStructured deals and negotiated with financial institutions to obtain auto loan funding for customersPrepared ad hoc reports on sales, purchasing, payables, and loan processingProcessed customer payment and receipt of all proper documentation to finalize contractsPresented and sold customers insurance products, service contracts, and aftermarket solutionsEstablished and exceeded sales objectives using efficient workflow of finance office processesOperations ManagerMusicSkins LLC, August 2009  January 2015Managed projects and business development initiatives for new and key retail accounts. Oversaw product development and packaging design for retail and online customersBuilt pricing structures for clients and performed financial analysis of pending contracts and business. Provided operational productivity assessments of employees and business functionsServiced and updated company webstore, ecommerce partner site Amazon, and other affiliate sitesSupervised all graphic installation projects for events, trade shows, and customer ordersReported comprehensive company activity and performance to managing partners and investors. Implemented new business systems and standard operating procedures to improve overall productivity within the organizationManaged trade show and special event planning, organization, and execution. Coordinated for planning product giveaways & marketing outreach programsEDUCATIONBachelor of Arts in EconomicsSmeal College of Business / College of the Liberal ArtsThe Pennsylvania State University, State College, PA

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