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Experienced Leader in Project, Program, and Performance Management1004 Carlton Park Drive, Flowood, Mississippi, United States Tel. PHONE NUMBER AVAILABLEEmail EMAIL AVAILABLEWORK EXPERIENCENovember 2019-CurrentBureau Director II (IT Manager II), Mississippi Department of Education 2019-present. Director (Bureau Director II), Office of Project and Performance Management, Mississippi Department of Education. Serves as Director of the Mississippi Department of Education's Project Management Office leading the implementation of the new state student information system and other applications development projects. In this capacity, also lead the Applications Development Team. Also lead development and implementation of performance metrics for the Office of Technology and Strategic Services, for project performance, data collection and analysis, information technology training programs, infrastructure and security functions, service desk, and research and development. Leads change management efforts for replacement of the Department of Education's data collection and analysis system. Conducted a change readiness assessment for a major agency-wide initiative, instituted a change management program, initiated and supported process/continuous improvement efforts, and customer service-oriented practices. 2021-2022 Temporary Performance Improvement Assignment. Director (Bureau Director II) School and District Support, Office of Federal Programs, Mississippi Department of Education. Led the Consolidated Federal Programs responsible for administering over $300 million in federal education funds annually as well as pandemic relief and preparation grants totaling a similar amount. Duties involved working directly and closely with the U.S. Department of Education and Mississippi school districts and schools (both public and private) as well as management of 20 program staff. Accomplishments: Instituted an office-wide continuous improvement program; led the development of performance metrics and reporting for several programs, new and revised policies/guidelines related to processes, and instituted customer service training and metrics (internal and external). October 2017-October 2019Director of Administration, Vermont Agency of Education 2018-2019. Director of Administration, Vermont Agency of Education, Montpelier, Vermont. Directed all operations activities for the Agency, to include leading lean/continuous process improvement projects; heading the implementation team for the agency's new grants management system; significant contracting responsibilities; lead on asset reporting and audits; responsible for internal controls for state reporting; served as the Agency hiring manager, led the Agency committee for review and development of standard operating procedures, the continuity of operations plan, and was place in charge of relocating the Agency from Barre, Vermont to the capital city, Montpelier. Regularly worked directly with the Vermont Secretary of Education on special projects, conducted agency-wide communication, and lead a significant inter-agency and federal government-level communications and coordination efforts. Served on the agency senior leadership team. 2017-2018. Assistant Division Director, Federal Education and Support Programs, Vermont Agency of Education, Barre, Vermont. Served as deputy to the Division Director over federal grant and child nutrition programs. Directly led the Consolidated Federal Programs (CFP) team, tasked with supervision of the federal education grant directors and staff. Also served as the ombudsman for equitable services to independent schools. As CFP team leader, substantially improved the overall efficiency of the federal programs team, developed improved training for district personnel related to federal requirements, and improved the working relationships between the team and school districts. These accomplishments led to my promotion to Director of Administration for the Vermont Agency of Education.October 1999-October 2017Division Director II (Museum Director), Mississippi Armed Forces Museum Director, Mississippi Armed Forces Museum, Mississippi Military Department (National Guard), Camp Shelby, Mississippi. The principal role of this position was to develop, establish, and manage a new, state-of-the-art museum of military history for the State of Mississippi. Duties included, but were not limited to: formulation and implementation of the museums institutional development plan, special programs development with private, state and federal organizations, oversight and conduct of public relations and fundraising, budget formulation, staffing, contracting and general administration; design and execution of historical research plans; exhibit planning, including graphic design, technology components, topic and artifact selection; duties required frequent interaction with media, senior military officers, business leaders and elected state and federal officials. Four-fold increase in both staff size and institutional funding from private, federal and state sources from 2001- 2014. Established vibrant volunteer and internship programs. Consistently increased annual visitation ranking the Mississippi Armed Forces Museum as most visited National Guard-operated museum in the United States and ranks third among all US Army Museums. Established one of the best artifact conservation programs recognized in the Southeastern United States and initiated a large-scale archival digitization and online publication project. Successfully secured funding for and managed four major facility expansions and completed on time and within budgetary limits. Created partnerships and positive working relationships with other public history and academic institutions regionally, nationally, and internationally.Awarded the Mississippi Distinguished Civilian Service Medal in September 2017 by Governor Phil Bryant. March 1997-September 1999Project Manager, Management Information Systems, Sunbeam-Oster Corporation Project Manager, Management Information Systems, Sunbeam-Oster Corporation, Boca Raton, Florida. Managed implementation program for a $55 million dollar JD Edwards business operating system at seven domestic and two foreign production and distribution sites. Responsible for the effective direction of 130 employees and consultants and driving the implementation effort schedule. Also performed corporate communications duties relating to the progress of the project. Duties required frequent travel and refined interpersonal communication and organizational skills. The project was completed within time and funding limitations and exceeded expectations. June 1989-June 1997Information Systems and Mission Support Specialist, Mississippi Air National Guard Technical Sergeant, 186th Aerial Reconnaissance (later Air Refueling) Group, Mississippi Air National Guard, Meridian, Mississippi. Served as an aerial photography specialist 1989-1992 and as an information systems and administrative specialist 1992-1995. Supported the implementation of Total Quality Management in the unit from 1992-1993. Selected as the aide to the Deputy Base Commander, 1993-95. Duties required Top Secret security clearance.EDUCATIONM.S. Political Science, University of Southern Mississippi, 1998 M.S. History, University of Southern Mississippi, 1995 B.A. History, University of Southern Mississippi, 1993 SKILLS, KNOWLEDGE, AND ABILITIESTwenty-six years of project and program management experience; PMP (1998), project leadership experience in Waterfall, Agile, and Kanban MethodologiesTotal Quality Management, Change Management, Green Belt, Six Sigma/Continuous Process Improvement Senior Leadership, Strategic Planning, Conflict Management, Organizational/Institutional Development Certified Public Manager, Administration, Budget Formulation/Management, Asset Controls Leadership and Staff Development, Performance Management, Team Building, Human Resources Management Customer Service LeadershipOrganizational and Public Relations/CommunicationTeaching and Training Program Development and Implementation Records Digitization and Public Information Access Communications and Public Relations, to include direct engagement with local, state, national, and international media Advanced skills and knowledge of computer information systems, including publishing, graphic design, presentation and database computer applications including MS Office, MS Project, MS SharePoint, MS Power BI, Visio, Adobe Creative Suite (Photoshop, Illustrator, InDesign), Corel Draw, JD Edwards Business Operations Systems, PastPerfect, and many programs developed for specific use by the United States Army and Air Force. Consultation services for dozens of historical and museum development projects Contributor to three published historical volumes and two published articles LANGUAGESEnglish (Native Speaker), German (Intermediate), French, Danish, and Swedish (Reading Intermediate) MEMBERSHIPS AND AFFILIATIONSMississippi Economics Council. Leadership Mississippi, Class of 2008. Organization for state leadership development sponsored by the Mississippi Economics Council.National Guard Bureau Museum Advisory Committee, Regional representative on the National Guard Bureau Museum Advisory Committee, served as Committee Chairman from 2015-2017 Mississippi Historical Society, Mississippi Bicentennial Commission (2015-2017) Kentucky Historical Society, Order of Kentucky Colonels (2009) Netherlands Royal Military Flying School Commemoration Committee, 2009-2017. Developed and led annual commemoration for Dutch military personnel interred in the only foreign, US-allied military cemetery in the United States (Cedarlawn Cemetery, Jackson, Mississippi). Attendance included senior Dutch diplomatic and military officials as well as American and Indonesian military equivalents. TEACHING EXPERIENCEUniversity of Southern Mississippi Department of History. Taught HIS 605 Public History graduate seminar required for the Graduate Certicate in Public History for Masters of Arts History graduate students. Department of Political Science. Taught American Government (100), Comparative Politics (200), and World Politics (300) courses for undergraduates.Pearl River Community College, Humanities Department Taught American Government (100) and Comparative Politics (200) courses for undergraduates. RESEARCH EXPERIENCENational Archives and Records Administration and Library of Congress Led Research for development of the Mississippi Armed Forces Museum (2000-2001) Research for land acquisition/asset distribution and use for Camp Shelby from 1917-1947 (2015) Eisenhower Presidential Museum and Library and US Amry Historical Center Researched holdings related to units of the Second World War with histories linked to training camps in Mississippi, 1938-1945 (2013)Statsarchiv and Heersgeschichtesmuseum, Vienna, Austria Survey of documentation related to the dissolution of the Austro-Hungarian Empire (1992) Survey of public history and museum programs and practices (1997) Public Record Oce, Kew Gardens, UK Survey of Foreign Oce records related to Denmark, 1801-1807 (1994) Tjhusmuseet, Rigsarchivet and Kongungsbibliotek, Copenhagen, Denmark Survey of diplomatic records related to Britain, 1801-1807 (1994) Survey of public history, archives, and museum programs for the period 1801-1807 (1994) SELECT COMMUNITY SERVICE AND SUPPORTVermont Marble Museum, Proctor, Vermont. Served as a museum development subject matter expert, 2018-2019 Mississippi Gulf Coast Salute to the Military, Biloxi, Mississippi. Annual Event Steering Committee Member, 2012-2017 70th Elbetag Commemoration, Torgau and Leipzig, Germany. Served as an advisor for exhibits and events commemorating the rst linking of American and Soviet troops at Torgau, Germany in April 1945. Opening Ceremonies Committee, National D-Day Museum (now known as the National World War II Museum), New Orleans, Louisiana. Planning Committee Member, 2000-2001 |
