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Click here or scroll down to respond to this candidateEmi Hutton Global PMO/Innovation Product Manager - CSM, CSPO, SSYB, SSGB, W3C Lantana, FLM: 561-302-4600 LinkedIn Profile Certifications Project Sample EMAIL AVAILABLEGlobal Product & Program Manager with over 20 years of experience in senior PMO roles, known for expertise in go-to-market strategies: My deep understanding of go-to-market strategies instills confidence in my ability to drive product success., leadership, and innovation. Seeking a Director of PMO role to lead global initiatives in digital accessibility and inclusion, leveraging skills in Strategy & Operations and AI-driven SaaS innovation to achieve operational excellence and sustainable growth.SKILLS & ABILITIES Strategic Leadership Global GTM (Go-to-Market) Readiness, Internationalization, Localization Customer Success Management Problem-Solving Global Enablement Change Management Digital Transformation Process Optimization Program & Product Ownership Risk Mitigation, Budgeting, Roadmap Planning Journey Mapping, Voice of Customer Digital payment solutions, POS, E-commerce, ERP Digital Learning and Education System, Digital Retail AI WFM AI (ChatGPT), Copilot, Gemini, AI Branding, AI-Sentiment Social Listening Analysis R&D Alignment Root Cause Analysis Methods Incident Management Scaling Agile, Six Sigma (Yellow & Green) Belt QA, Test cases, A/B Testing Startup environment B2B, B2C SCORMTECHNOLOGY Jira, Confluence, Figma, Smartsheet, Google Suite, Product Board, Asana, Salesforce, SAP, Workday integration AI Translation and l Implementation, CAT Tools, TMS, LSP, Content Management, Automation, Vendor Management Web 3.0, Digital Accessibility (W3C), HTML, JSON, XML, XLIFF, SQL Sagemaker Mobile EV app, Drone appPROFESSIONAL EXPERIENCELegion Technologies Palo Alto, CASenior Globalization PMO March 2021 CurrentLegion Technologies specializes in AI-powered workforce management solutions designed to improve business operations and workforce efficiency. Directed Globalization PMO initiatives* leading global AI-powered SaaS, DX, and Enterprise product launches, enhancing quality standards and driving continuous improvement across regions. Implemented rigorous program management strategies, ensuring seamless execution of product life cycles, including AI-driven solutions and WFM Copilot features, while prioritizing digital accessibility to boost user inclusion and revenue. Worked as a Product Owner for globalization and localization, managing end-to-end implementation and developing automation processes to streamline global operations and enhance efficiency. spearheaded compliance with GDPR and global labor laws, maintaining high-quality data privacy standards and enhancing accessibility across diverse markets. Elevated stakeholder satisfaction by 30% through targeted quality improvement initiatives and effective cross-functional collaboration with Product, UX, Engineering, Product Marketing, and Customer Success teams. Developed and executed a comprehensive Global ICP, optimizing project outcomes and aligning with strategic goals, reducing costs, accelerating timelines, and ensuring all users are included in global product strategies.HaiX.ai (Startup - Part Time) London, UKDigital Innovation (AI) Product/Program Manager & Customer Alliance June 2020 February 2024HaiX.ai is a digital innovation startup focused on AI-driven social media analysis and customer engagement solutions. Provided strategic insights and real-time analysis on social media listening trends, achieving a 75% success rate. Led global, agile processes for innovation and PMO, enhancing team productivity by 30%. Utilized advanced tools to streamline project delivery, achieving an 86% implementation rate. Managed the project delivery lifecycle, optimizing workflows and efficiency by 20%. Championed continuous improvement initiatives, maintaining operational standards with an execution efficiency of 85%.Paychex HR West Palm Beach, FL November 2019 June 2020PEO Digital M&A Transformation PMPaychex HR offers comprehensive human resource services, specializing in PEO (Professional Employer Organization) solutions. Led Digital M&A initiatives, integrating acquired systems to drive operational synergies. Orchestrated comprehensive end-to-end QA testing programs, reducing post-deployment issues by 20%.Developed actionable plans that mitigated project risks by 15% and optimized overall project outcomes.Enhanced stakeholder satisfaction by 30% through clear communication of project expectations.NextEra Energy, Juno Beach, FL April 2019 to November 2019A leading clean energy company focused on sustainable energy generation and innovative technology solutions, driving advancements in renewable energy and smart grid development.Digital Innovation Lab PM Identified and spearheaded technology projects to drive innovation, achieving a 20% increase in project efficiency. Aligned initiatives with business objectives, resulting in a 25% reduction in project delays. Drove continuous improvement initiatives, increasing operational efficiency by 30%. Developed business strategies, translating concepts into funded ventures and generating a 15% increase in revenue. Led projects and managed Proof of Concepts (PoCs) using cutting-edge technologies, boosting the project success rate by 20%.Teamwork Commerce/Fast Retailing USA, Clearwater, FL October 2018 to April 2019Global retail technology provider specializing in omnichannel solutions for retail operations, partnered with Fast Retailing to optimize digital retail processesGlobal Technical IoT PM - Japan Market Retail Applied extensive knowledge of digital retail POS systems for physical clothing stores and digital ordering platforms. Led the implementation of Digital Retail Ordering for 120 Uniqlo clothing stores, increasing operational efficiency by 25%.The Global Chamber, Scottsdale, AZ September 2016 to June 2017An international business organization that facilitates cross-border trade and investment, helping companies expand globally through strategic connections and partnerships.Executive Director/Global PM/BA & Business Development Consultant Managed business development initiatives, marketing campaigns, and growth pipelines to enhance brand awareness globally. Prospected new accounts and nurtured strong relationships with decision-makers, driving client engagement. Tracked quote and order activity, conducted market research, and identified competitive opportunities to optimize sales performance. Led collaboration projects with SEUS/Japan and JETRO, managing Global Chamber projects in South Florida. Participated in proposal development processes, organizing pursuit teams and guiding client engagement efforts.TradeStation Technologies/MONEX Securities Japan, Plantation, FL November 2013 to July 2016A leading financial services company providing advanced trading platforms and brokerage services across the U.S. and Japan.Global Partner Quality Technical Program Manager Spearheaded cross-functional scrum teams for platform, mobile, and web releases across the US and Japan. Managed a team of nine on/offshore resources, efficiently testing and deploying TradeStations Mobile, API, and Web Trading products. Developed and executed a global product strategy, improving localization processes and team performance.EDUCATIONMS in International Business Lynn University Boca Raton, FLCERTIFICATIONSCertified Scrum Master (CSM)Certified Product Owner (CSPO)Six Sigma Yellow Belt (SSYB)Six Sigma Green Belt (SSGB)Digital Web Accessibility - W3C |
