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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Falcon Head Blvd Unit 42Austin, Texas Street Address
residence: PHONE NUMBER AVAILABLE cell: PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryAn experienced operations, management, sales and financial professional with proven ability to innovate and problem solve in a variety of settings. A self-starter who can effectively train and lead teams to produce positive results. Brings strong customer service skills to diverse areas of business operations. Expertise in: Relationshipbased Selling Business Development Strategic Planning Team Building/Leadership Client Interface Market Development Business planning/Forecasting Mentoring/Coaching Accomplishments Took initiative to re-vamp audit procedures. New system resulted in more thorough and accurate audits and increased effectiveness of store and department operations. Assumed operational responsibility for troubled business that had poor employee morale and was in danger if failing. By taking a hands-on, teamwork management approach as well as fostering cleanliness and orderliness, quickly improved morale, improved operations and image and returned the business to a positive bottom line. As a producing manager, recognized that other managers were under-producing because they were not following good sales and training practices. Took an aggressive practice what I preach approach to sales and training. Positive results were recognized by Rookie of the Year award and Management Achievement award. In response to sagging sales, initiated practice of meeting with salespersons customer during the sales process rather than after. This style of involvement increased sales by 20%. Increased sales of service contracts 25% by initiating innovative refund program. Program effectively removed a major customer objection regarding purchasing a service contract. Recognized unused on-line loan approval tools and initiated their use. Reduced approval process from days to hours and significantly improved finance process and contributed to setting sales recordpage 2 Used strong customer focus, active listening and taking time to appropriately address customer needs to become consistent yearly sales leader in financial products business. Recognized that lack of routine equipment maintenance was casing high repair costs. Instituted regular maintenance that reduced costs by 38%, a savings that translated directly to the bottom lineCashier Randalls 2023-PresentSelf Checkout Target 2022-2023Delivery Driver Jasons Deli 2015-2021Customer Service Rep Austin Bergstrom Airport 2014-2015 Customer Service Rep IRS 2008-2013Recruiting Manager Bankers Life and Casualty 2007District Sales Manager FSB Financial, Austin,TX 2005-2006 Finance Manager Howdy Honda, Austin,TX 2003-2005Account Executive AimData, Austin,TX 2001-2003Special Finance Maxwell Town North Imports 2000Director Austin, TXDistrict Manager One Hour Acceptance, Austin, TX 1995-2000 Business Manager Lipshy Motorcars, Austin, TX 1993-1995 Sales Manager New England Financial, MONY 1983-1993 Austin, TXManaging Partner Multiple small business operations 1980-1983 Houston and Austin, TexasEducation and AwardsBBA in Accounting - University of Texas at AustinChartered Life UnderwriterNumerous ongoing education, certification, and training credentials Management Achievement Award; National Quality Sales Award 3 years; Agency Sales Leader; Rookie of theYear; Million Dollar Roundtable Member 3 years; Achieved Highest Percentage of Approved and Funded Contracts as District Manager |
