Candidate Information Name Available: Register for Free Title General Manager Customer Service Target Location US-TX-San Antonio Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
General managerPHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveResults-driven professional with 15 years of experience in restaurant management, including 13 years as a General Manager at McDonald's. Seeking to leverage proven leadership skills, operational expertise, and commitment to customer satisfaction in a challenging General Manager role.Professional ExperienceGeneral managerMcDonalds, [San Antonio, Tx][2011] - PresentLed operations of a high-volume McDonalds restaurant, overseeing a team of 22-25 employees.Implemented efficient scheduling and labor management strategies, resulting in improved productivity and reduced costs.Achieved 98% increase in sales through faster drive thru targeted times and promotional initiativesMaintained compliance with health, safety, and food safety standards, ensuring a safe and hygienic environment.Resolved customer issues promptly, maintaining high levels of customer satisfaction and loyalty.Dep ManagerMcDonalds, [San Antonio, Tx][2015] - [2018]Assist in scheduling staff and managing payroll.Maintain records of inventory, sales, and employee performance.Handle administrative duties as assigned by the Restaurant Manager.Dep ManagerMcDonalds, [San Antonio, Tx][2009] - [2010]Assisted General Manager in daily operations, including inventory management, staff training, and customer service.Played a key role in achieving faster drive-thru times,contributing to a greater number of sales & improvement in operational efficiency.Education & CertificationHamburger University[Chicago, 2010]ServSafe CertifiedSkillsLeadership and team-buildingOperational managementCustomer service excellenceBudgeting and financial analysisProblem-solving and decision-makingCommunication and interpersonal skills