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PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveTo secure a position within a dynamic organization, leveraging my expertise in administrative support, data entry, and customer service to contribute to the success of the departmental operations.Professional SummaryComprehensive understanding of data collection, analysis, and recovery methodologies.Extensive experience in providing exceptional customer service both in-person and via telephone.Demonstrated leadership capabilities in educational and professional environments.Proven problem-solving abilities with strong interpersonal and communication skills.Technical SkillsProficient in Microsoft Word, Excel, and PowerPointExperienced in data entry and database managementSkilled in operating office equipment including copiers, scanners, and fax machinesEducationITT Technical Institute, Tallahassee, FLAssociate of Science in Criminal Justice, December 2011Lively Technical Center, Tallahassee, FLHigh School Diploma, May 2003Nursing Assistant Program, June 2003Phlebotomy Certification, December 2003CertificationsLicensed Phlebotomist, yearCertified Nursing Assistant, yearProfessional ExperienceTitle, HomeInstead Senior Care, Tallahassee, FL 2020 - Presentneed short descriptionVolunteer Mentor, Astoria Park Elementary School, Tallahassee, FL 2011-Provided one-on-one tutoring and social support to students.Assisted with clerical duties such as preparing and organizing educational materials.Environmental Services EngineerEnviro Service, Tallahassee, FL 2011-Ensured compliance with sanitation standards and managed inventory.Conducted audits and maintained records for environmental compliance.Caregiver, Parish Family, Tallahassee, FL 2009 2010Delivered housekeeping and social services for an elderly client.Maintained accurate records of care and services provided.Lead Cashier, Winn Dixie, Tallahassee, FL 2008 2009Managed cashier operations and provided excellent customer service.Handled clerical tasks such as data entry, filing, and preparing reports.ReferencesAvailable Upon Request |