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Data Entry And Customer Service Represen...
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Title Data entry and customer service representative
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PROFILECONTACTA dedicated and detail-oriented professional with experience atPhoenix PBM, specializing in data modeling, analysis, andPHONE NUMBER AVAILABLE maintaining client relationships. I have leveraged strong problem-solving abilities and effective communication to enhance technicalEMAIL AVAILABLEproficiency and operational efficiency. During a period ofunemployment following the birth of my baby in August, I took the6045 windjammer pt, Cumming,opportunity to master the Microsoft Office Suite and refineGa, 30041organizational processes. Known for excelling in multitaskingwithin diverse team environments, I consistently deliver high-quality work.SKILLSWORK EXPERIENCEFast learnerProblem solvingStrong communication Internship studentData entryPhoenix PBM Jan 2024 - PresentMultitaskingSelf-motivated Performed assignments as determined by the supervisor.Organized Worked both independently and within a team environment with focusAttention to detail and high attention to detail.Data analysis Communicated with others, demonstrating strong verbal and writtencommunication skills.Gained proficiency in Microsoft Office Suite, including Word, Excel,Access and PowerPoint.Enhanced technical knowledge of industry best practices by attendingEDUCATION workshops and seminars.Built relationships with clients through active listening and providingEast Forsyth High School tailored advice.Highschool Diploma Managed databases of customer information ensuring accuracy ofrecords at all times.2020-2024Drafted letters, emails, memos for external communications followingGPA 3.4 brand guidelines.Developed presentations for internal meetings using appropriatesoftware applications.Created reports utilizing databases, spreadsheets and graphics.LANGUAGESSquad memberEnglishMod Pizza April 2023- August 2023Spanish Demonstrated ability to multi-task, prioritize tasks, and manage timeefficiently.Gained knowledge of company policies and procedures through on-the-job training.Provided excellent customer service by responding quickly andprofessionally to inquiries.Developed interpersonal communication skills by interacting withcustomers and providing assistance to colleagues.Floor associateREFERENCES Uptown Cheapskate August 2022- April 2023Maintained a positive attitude at all times even during high stressJohn Knights- Vice President of Phoenix PBM situations.Developed effective communication skills while responding to customerPHONE NUMBER AVAILABLE inquiries and resolving conflicts in a timely manner.Stayed informed about new products available in store so that I couldanswer customer questions accordingly.EMAIL AVAILABLEFollowed company guidelines for handling returns or exchangespromptly without compromising customer satisfaction levels.Fostered productive working relationships with co-workers byJonathan Atkinson- Manager of Mod Pizza effectively collaborating on tasks.Performed cashiering duties such as ringing up purchases, takingPHONE NUMBER AVAILABLE payments, and issuing refunds accurately.Demonstrated strong organizational abilities by stocking shelves,replenishing merchandise, and keeping the sales floor clean andEMAIL AVAILABLEorderly.Utilized problem solving skills to troubleshoot technical issues withregisters or credit card machines.Kelleen Schwimmer- Floor Manager of Uptown Assisted management in developing store displays that maximizedCheapskate visibility of products and attracted customers' attention.Displayed an eagerness to learn new processes in order to increaseefficiency on the job.PHONE NUMBER AVAILABLEVOLUNTEER WORKEMAIL AVAILABLEVolunteerShine his light ministries Mar 2020- PresentDeveloped strong communication skills while providing customer serviceto visitors at the volunteer center.Helped distribute food and blankets.Cooked for 200+ people.Organized and assisted with events, activities and programs to driveoutreach initiatives.Participated in community clean-up and enrichment projects.VolunteerWillow Bend Nursing Home Dec 2016 - Jan 2022Provided direct assistance to individuals in need, offeringcompanionship and support.Organized and led recreational activities.Recruited and signed up volunteers and staff.Collaborated with partners and funders to implement programs.VolunteerEmily s Place Jan 2017 - Jan 2020Utilized problem-solving and organizational skills to manage multipletasks simultaneously.Served meals at soup kitchens and food pantries to alleviate hunger inthe community.Organized and managed fundraising events, including galas, auctions,and charity walks.Recruited and signed up volunteers and staff.Maintained confidential records and filing system to protect clientinformation.Assisted families in using and learning about society resources.Assisted in locating housing for displaced individuals.

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