Candidate Information | Title | Customer Service Quality Assurance | Target Location | US-AZ-Phoenix | Phone | Available with paid plan | | 20,000+ Fresh Resumes Monthly | |
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| | Click here or scroll down to respond to this candidateFAITHSTEPPfaithleesteppStreet Address @gmail.comPHONE NUMBER AVAILABLEMesa, AZ Street Address
Bold ProfileProven leader and adept communicator. Significantly enhanced team performance through effectivetraining and mentorship. Skilled in customer service, quality assurance, and adaptability, ensuring high standards of cleanliness and client satisfaction with an approach that consistently fosters continuousimprovement and seamless team integration.Enthusiastically pursuing opportunities to addimmediate value to a growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed withskills for multitasking and managing time well.PROFESSIONAL SUMMARYFlynn's Construction - House CleanerMesa, AZ 07/2023 - CurrentMedical LeaveMesa, AZ 11/2020 - 07/2023Popeye's Louisiana Kitchen - Shift ManagerMesa, AZ 02/2018 - 11/2020WORK HISTORYDisinfect bathrooms to keep facilities sanitary and clean. Create spotless surfaces by dusting, sweeping.Mop hardwood, laminate, ceramic, vinyl, glass andwood surfaces.Maintain a safe working environment throughproper use of cleaning products and equipment.Develop strong relationships with clients throughconsistent high-quality service and friendlyinteractions.Vacuumed rugs and carpeted areas in offices,lobbies, and corridors. Maternity LeaveHandled 1.5 years of escalated customer issueseffectively, demonstrating strong problem-solvingSKILLS Customer Service Quality Assurance Payment Collection TeamworkExcellent oral andwritten communication Task PrioritizationAdaptability andFlexibility Database entryScheduling and calendarmanagement Telephone EtiquetteTime managementabilitiesContinuousImprovementGrad SolutionsMesa, AZ 04/2021GEDEDUCATIONskills while upholding company values andstandards.Trained new employees on company policies,procedures, and job responsibilities, ensuringseamless integration into the team.Trained and mentored new employees for about 3yearto maximize team performance.Improved overall team performance by effectivelydelegating tasks and providing clear instructions. |