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EMAIL AVAILABLEKansas City, MO PHONE NUMBER AVAILABLEQualification SummaryMeticulous and customer-focused professional with substantial experience overseeing full spectrum of billing and claims submission operations to ensure business continuity.Skilled in building and leading cross-functional teams for conducting effective financial analysis and performing account reconciliation. Well-versed in developing and growing business accounts to increase profit. Instrumental in managing payment issues, accounts payable / receivables, and claims efficiently. Excel at compiling / supporting financial and billing reports while conducting audits to mitigate inefficiencies. Known for delivering exceptional customer service and guidance to clients. Team player with strong multi-tasking, problem-solving, leadership, and analytical skills.Areas of ExpertiseKey Account ManagementStrategic Planning & AnalysisAccounts & Balances ReconciliationReporting & DocumentationAccount Payables & ReceivablesTeam Building & LeadershipRisk Assessment & MitigationProcess & Performance ImprovementCross-functional CollaborationCareer ExperienceBilling Clerk, Remedi8 2023Complete weekly reviews of account payable balances and general ledger accounting to reconcile routine accounts.Perform data entry functions for A/R invoices and sales orders.Collaborated with the Sales Team & Account Managers ensure accurate pricing proposals and billing, address customer complaints or concerns regarding billing practices.Provided customer service support by responding to inquiries related to billing matters.Input bills into system to generate invoices.Verified accuracy of invoices prior to sending them out for payment processing.Researched payment discrepancies and initiated corrective action as needed.Billing Specialist II, SS&C Health (Formerly DST Pharmacy Solutions) 2016 2022Complete weekly reviews of account payable balances and general ledger accounting to reconcile routine accounts. Create, review, and deliver billing reports and spreadsheets to designated department. Manage overall billing transactions such as ensure billable costs are assigned to proper parties accurately by contract reviews and system audits. Ensure operations adherence to regulatory standards while serving as lead of Business Continuity compliance.Achieved 98.9% accuracy rate along with landing 2 of top 3 clients.Deployed advanced communication skills to cultivate and maintain professional relationships with customers and staff members.Access Verification Senior Financial Analyst II, Sprint-Nextel, Overland Park, KS 2005 2015Reviewed and processed all invoices in a prompt and accurate manner for meeting department's quota. Liaised with numerous vendors to negotiate contract language and tariff pricing terms. Performed resolution of disputed dollar amounts and timely reporting of financial information to appropriate Sprint affiliated groups. Evaluated audits performed by the four analysts to ensure accuracy of audit process. Acted as department lead for company sponsored charity drives including Harvesters and The United Way.Decreased AP debit balances for company by collaborating with efficient team.Promoted to Senior Billing Analyst position by delivering exceptional services.Secured company millions of dollars each year by identifying invalid access charges through in-depth research and analysis.Additional ExperienceCustomer Service Specialist, Lees Summit, MOPersonal Banker/ Vault teller/ Customer Service Specialist, Blue Ridge Bank / Trust Company, Lees Summit, MOEducationHigh School GraduateLees Summit High School, Lees Summit MOTraining & DevelopmentDr. Edwards de Bonos Six Thinking Hats Course Corporate Training -2016Functional Excellence Six Sigma Yellow Belt Training Course- CPE Credits 9.5CPR & AED Certification 2021Technical ProficienciesProficient in Excel, Word, Outlook, PowerPoint, Peoplesoft, HI Affinity, Adobe, Apex, AS400, Bill Track Pro, FMS, CBS, BTOD, McCloud,SAP |