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Title Customer Service Buena Vista
Target Location US-FL-Orlando
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PHONE NUMBER AVAILABLEEMAIL AVAILABLEJob ObjectiveServerQualificationsOver 20 years of experience in the restaurant industry. Provides excellent customer service. Very reliable and time-oriented. Ability to multi-task and be quick paced. Excellent upselling skills. Thrives in high-volume environment.Professional ExperienceAugust 2015 - PresentMorimoto AsiaDisney Springs, 1600 East Buena Vista DriveLake Buena Vista, FL 32830ServerServer for Chef Morimotos Omakase eventsMember of opening team for Morimoto AsiaHigh salesAverage sales per shift over $2000July 2014  August 2015The Chimes Covington19130 West Front StreetCovington, LA 70433ServerJuly 2013  July 2014Ditcharos Bar640 CarondeletNew Orleans, LA 70130Head bartenderJuly 2013  November 2013Dickie Brennens Tableau616 St. Peter StreetNew Orleans, LA 70116CaptainBanquet TeamSeptember 2008- August 2013Blue Dog Cafe1211 W. Pinhook Lafayette, LA 70503Bar Manager/ Server (Closer)Managed all aspects of bar operations. Blue Dog Cafe is a locally owned, well established restaurant of 14 years. Blue Dog Cafe is open for lunch and dinner Monday- Friday and Saturday dinner. Blue Dog also features an award winning Sunday Brunch Buffet. Blue Dog Cafe has won several awards along the years. Most recently, Times Best of Acadiana. In 2013 Blue Dog Cafe received Best Brunch, Best Cajun, and Best Bartender.Ordered all liquor, wine, and beer.Created new wine list featuring over 2 dozen wines handpicked by myself.Created a unique specialty drink menu.Created a new beer selection including over 3 dozen bottled beers, and 6 beers on tap.Set up sales incentive programs for bartenders and servers.Implemented cleaning schedules and duties.Held wine tastings for wait staff.Managed a team of 6 bartenders and 4 barbacks. i.e. made sure all bartenders were knowledgeable and performed up to standards.Managed overall cleanliness, organization, and stocking of the bar.As well as managing the bar and its employees, I also personally set up and broke down the bar M-F.Served tables 2-3 nights a week as a closer.Closed the shift for entire FOH. Managed wait staff completing their end of shift duties. i.e. check out sections. As a closer, I would have the last hours worth of tables.Worked offsite catering events.Served rehearsal dinners.Made alcohol selections for rehearsal dinners.Able to perform other job tasks at Blue Dog Cafe. i.e. expo, food runner, etc.Awarded The Times Best Of Acadiana: Best Bloody Mary in 2012.August 2006- June 2008Another Broken Egg Cafe2 Baton Rouge locations and 1 Lafayette locationFOH manager/ ServerOpened up ONeal Baton Rouge location from ground floor as 3rd employee hired.Cleaned and setup of every aspect of a new restaurant.Head server and assistant FOH manager in Baton Rouge location.FOH manager in Lafayette location.Head trainer in Baton Rouge. Trained every new employee and trained all employees who were sent to train for Lafayette location.Performed opening and closing duties for the restaurants.Created organized lists of setup and breakdown procedures from scratch.Worked expo station and bar.September 2005- August 2006SerranosBaton Rouge, LAServerServed tables and worked offsite events.2003-2005TGIFridaysMetairie, LaHostess2003-2005ApplebeesKenner, LaHostess/ ServerEducation2003-2005Lutheran High School, Metairie, LA2000-2003Archbishop Chapelle High School, Metairie, LAReferences provided upon request.

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