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PHONE NUMBER AVAILABLE Dallas, TXStreet Address EMAIL AVAILABLESummeryData analyst with a strong prociency in data analysis, skilled in teamwork, and procient in using mulIple soJware and programming languages for data analysis (python, SQL, Tableau, Power BI). With a strong academic background in physics and mathemaIcs, I have a high ability to understand and interpret data, which greatly aids in strategic planning and work process opImizaIon based on previous work experience.Skills Python SQL (my SQL, SQL Server) Power BI Tableau ExcelWork ExperienceData analysisMilimuium Services10/01/2023-07/01/2024 Collaborated within a team to analyze and interpret private bank customer data, aiming to miIgate risks and enhance decision-making processes. UIlized Power BI to create interacIve dashboards and reports, enabling stakeholders to visualize key metrics and trends in customer behavior and nancial transacIons. Employed Tableau to develop data visualizaIons that facilitated the idenIcaIon of potenIal risks and opportuniIes, contribuIng to a more informed risk management strategy. Leveraged SQL queries to extract, manipulate, and analyze large datasets from various sources, ensuring data accuracy and completeness for risk assessment purposes. Applied Python for data preprocessing and staIsIcal analysis, automaIng rouIne tasks and improving the eciency of data analysis workows within the team. Database managementExpress one insurance Agency01/07/2023 09/31/2023 OpImized database operaIons at an insurance agency, reducing customer service response Imes by 30% through ecient data retrieval and update processes. Implemented automated billing procedures using Python scripts, resulIng in a 28% increase in customer saIsfacIon due to quicker service delivery. UIlized SQL queries to streamline data management tasks, ensuring accurate and Imely updates to customer records and policy informaIon. Leveraged Tableau for data visualizaIon, enabling the idenIcaIon of customer service trends and facilitaIng strategic improvements that contributed to a 15% rise in insurance sales. UIlized advanced Excel funcIonaliIes to analyze and present data insights to management, driving informed decision-making and enhancing overall operaIonal eciency.Educa5on Bachelor Of Science Physics in Shiraz University // GPA 3.7/4 February 2012- August 2016 |