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Click here or scroll down to respond to this candidateCandidate's Name
Street Address W Evergreen Pear AveSan Tan Valley AZ Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLE*Kelly Services then Anthem BCBS3110 Durango BlvdLas Vegas, NV, 89117PHONE NUMBER AVAILABLEAnthem BCBSCustomer service agent08/21/21 to 12/13/23Inbound call center took calls from members C3 Customer Contact Channelso 490 E Capovilla Ave, Las Vegas, NV 89119o1 PHONE NUMBER AVAILABLELast Assignment: Humana Health Care07/29/2020 01/25/2019Job Title: Customer Service RepresentativeoResponsibilities: I took inbound calls from customers that required assistance on their Medicare Health Insurance. This was not limited to Prescription information, Doctors visits, Co-Pays, Claims information, General Information, paying their premiums, ect.Workway, Inc.o320 East Warm Springs Rd. Suite 7B Las Vegas, NV 89119o1 PHONE NUMBER AVAILABLELast Assignment: www.LasVegas.co m07/27/2018-03/09/2018Job Title: Inbound /outbound Vegas InsideroResponsibilities: I took inbound calls from customers wanting to book a trip to Las Vegas. I assisted them with obtaining packages which could include the following: air fare, hotel stays, and excursions and/or evening shows. I also assisted customer who needed to cancel or rebook their purchases. I also made out bound calla to our guest and box offices and tour companies when the guest required it Sutherland Global Serviceso8725 West Sahara Ave. Las Vegas, NV 89117oPHONE NUMBER AVAILABLEo05/31/2016-01/02/2017Job Title: Customer Call Center, Inbound/outbound Technical Support for AT&TDigital LifeoResponsibilities: I took inbound calls from new and current AT&T Digital Life customers who were experiencing technical support issues with their alarm system. I also assisted with minor billing issues. When it came to the new customers, I assisted them with obtaining an alarm system, along with self-installing some of the devices. I also made out bound calla to our techs and to customers to help with new equipment and to confirm appointments.Quest Software oo2340 Corporate Circle Dr. Henderson, NV 89174oPHONE NUMBER AVAILABLEo03/27/2014 03/26/2016Job Title: Inbound/outbound Call Center Customer Service AgentoResponsibilities: I took inbound calls from policy holders who needed roadside service: tire changes, battery services, fluid deliveries, towing and winching. I also took calls from policy holders who had been in an accident, filed the claims and set up services for these callers when needed. I also called insurance companies when needed. I also made outbound calls to the service providers to set up the services needed for the policy holders. I also made out bound calla across the nation to set up Services and calls the main Insurance companies to verify coverage and or to help with accident claimsEastridge Light Industrialo320 South Boulder Highway, Suite 101 Henderson, NV 89015 ooPHONE NUMBER AVAILABLEo11/01/2013 03/01/2014Job Title: Temporary EmployeeJob Description: Call Center and Light Factory WorkerResponsibilities: I have been sent to different companies to fill in when needed, answer phone calls for a small call center when product had the HSN show and I have worked with another location helping to package products or getting the shipping materials ready for shipments.UPS Teleservice oo7230 Amigo Ave. Las Vegas, NV 89119 ooPHONE NUMBER AVAILABLE o 01/10/2006 04/14/2011Job Title/Job Description: SPL/Dept.Responsibilities: I took inbound calls to move parts across the world. I also would find lost shipments, book parts on flights and worked with all major airlines. I handled multiple lined phones, all office equipment and worked with most call computer programs and UPSs software. My main responsibility was making sure each and every customer was taken care of weather they were external or internal.Kelly Services o 3110 Durango Dr. Las Vegas, NV 89117 o PHONE NUMBER AVAILABLEo10/10/2005 01/10/2006Job Title: Customer Service AgentJob Description: Shipping DepartmentResponsibilities: I took inbound calls from customers needing to track packages or to schedule pickups. I handled multiple lined phones, all office equipment and worked with most call computer programs and UPSs software. My main responsibility was making sure each and every customer was taken care of weather they were external or internal.El Jen Nursing Home5538 W Duncan Dr, Las Vegas, NV 89130PHONE NUMBER AVAILABLE1992I was a certified Nurses Aid. I assisted with the patients there from daily care to intense 24/7 care.EducationBryan Insitute- Tulsa, OKGraduated 1986 with a Medical Assistance DegreeLander Valley High SchoolGraduated 1980 |
