| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address San Sisto Ave. Maricopa, AZPHONE NUMBER AVAILABLE MobileEMAIL AVAILABLEObjective;Dedicated and results driven professional with over 15 years of experience in Administrative / Customer Service, tech sway, problem solving and conflict resolution, case coordinator, facilitate groups, intake specialist, case management, HIPPA/PHI, organizational skills, strong time management skills, effective communication, active listening, accounts receivable/payable, EXCEL, CRM, EMR, Google Suites, MS Office leadership. Known for my integrity, commitment, passion, enthusiasm and a critical thinker.EXPERIENCE:Rehab SpecialistSouthwest NetworkApril 2023-PresentParticipating in and independently following up on team huddles by sharinginformation and collaborating with the medical team to assure continuity of care.Conducted comprehensive vocational assessments for members to assist with referral process.Participating and providing input in problem solving on operational issuesSetting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needsClinical Support SpecialistBuena Vista RecoveryJuly 2022 to February 2023Provide clinical support to clinical professionals and members.Performing administrative follow up actionsFacilitate evidence-based psychosocial curriculum to specialized populations.Setting patient appointments, collecting patient data and insurance informationCase Manager/ Peer SupportDignity Behavioral Health (DBO)November 2020- August 2022Facilitated intake and discharge process for new clients entering/exiting the program.Participate and provide input in problem solving on operational issuesor procedures in team meetings,Vocational Specialist/Case ManagementTelecare Corporation - Casa Grande, AZMay 2021 to March 2022Management and executed services for Adult SMI participants collaborating with the ACT team, aligning with assessment recommendations, treatment objectives for the consumers service plan.Team Lead for 6 Behavioral Health Techs, case managers, housing, education.Peer Support SpecialistHorizon Health and WellnessNovember 2020-June 2021Implemented services for Adult SMI participants in coordination with the ACT team.Supervised various aspects including case management, housing, vocational training,Project Assistant/Administrative AssistantAdecco Staffing Agency/ AZ @ Work Res-careApril 2020-November 2020Proficient in general office and administrative tasks, including utilizing Excel, MS OutlookSupported the maintenance of apprenticeship records, provided assistance to department headsIntake Specialist/ Counselor AssistantGeorgia Vocational Rehabilitation Agency Atlanta, GAMarch-2019 February 2020Maintain provider/vendor contact data, complete record request procedures.Accounts Receivable/PayablePrepares medical and billing requestFMLA Leave Program SpecialistSertecFeburary-2017-Janurary-2019Prepare, track, and manage employee leave records.Handle intake of leave request, send required notices, forms and letters.Managed all aspects of leave of absence cases and workers compensation claims.Customer Care Specialist/SalesWindstream CommunicationsAugust-2015-Janurary-2017Managed incoming calls and customer service inquiries.Generate sales leads that develop into new customers.Provide product and service information.Member of escalation teamSales, Tech Support, Resolve billing issues and questions.Customer Care Specialist/SalesVerizon WirelessFebruary 2011-June 2015Managed incoming calls and customer service inquiries.Generate sales leads that develop into new customers.Provide product and service information.Education:Associates Degree in BusinessPenn Foster Vocational School - Peer Support Certification |
