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Click here or scroll down to respond to this candidateCandidate's Name
Naperville, IL. Mobile PHONE NUMBER AVAILABLE email: EMAIL AVAILABLEObjective A Business Analyst position.Summary Certified Business Analyst (ECBA), Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM); MBA, Bachelor of Science in Mathematical Sciences; ActionIQ Customer Data Platform, JIRA/Confluence/Octane/MS Teams; strong Microsoft Office skills (Excel, SQL, Access, PowerPoint, Word), some Tableau exposure; diversified work responsibility experience including Business Analyst, Product Manager, Product Owner, Scrum Master, Project Manager, Business Consultant, Data Analyst, Sales/Marketing Support Manager, Account Executive, Licensed Loan Originator, Senior Systems Engineer, and Traffic Engineer; diversified industry work experience including Banking, Utilities, eCommerce/retail, technical support contracting, business consulting, wireless telecommunications, mortgage lending and securities investments/insurance.Work ExperienceHead of Product / Project Manager / Scrum Master (May 2023 thru November 2023)Mphasis / New York, NY. for end client: Wells Fargo Commercial Distribution Finance DivisionResponsible for the coordination and management of 5 scrum teams on a project to modernize the UI/UX for an Account Information Management System (AIMS) application platform for a banking sector client. The AIMS application contained 15+ screens and sub-screens. Duties included assessing program/product deliverables, schedules, coordinating requirements capture, facilitating review/refinement sessions, estimating required work time, sprint planning sessions for the work, identifying and preparing testing requirements, facilitating demo sessions, obtaining User Acceptance and deployment of the development product build materials. Responsible for leading product management and development teams and facilitated all management reporting responsibilities. Reporting included: project progress, and Agile metrics. Facilitate Agile Methodology learning and development across the team members. Ensured adoption of Agile best practices, principles and operating model.Business Analyst / Product Manager / Project Manager / Scrum Master (Sep 2021 thru May 2023)Tata Consultancy Services / Edison, NJ. for end clients: Southern California Edision, Nieman Marcus GroupServed in the Project Management and Product Management groups as a liaison between the Business and IT groups. Work activities focused on eCommerce platform, website(s) maintenance, features integration, functionality development and implementation projects, backend systems upgrades, and customer data platform projects (ActionIQ). Also served as Project Manager for a major IT Data Center Office relocation. And, served as Scrum Master / Project Lead for an Application Development project for a Quality Initiative for Energy Transmission and Delivery Systems at SCE.Client served: Southern California Edison (SCE), Neiman Marcus, Bergdorf Goodman, Horchow, InCircleBusiness Analyst / Product Owner Consultant eCommerce (Mar 2021 thru Sep 2021)Tata Consultancy Services / Cloud Data Systems / Edison, NJ.for end clients: Neiman Marcus Group / Bergdorf GoodmanServed in the Product Management group as a liaison between the Business and IT groups working on eCommerce platform / website features integration and functionality development and implementation projects. Managed business and functional development activities. Conducted business, feature and functional requirements gathering, review, analysis, and prioritization. Wrote epic/feature/user stories capturing requirements, provided wireframes (or screen shots) and ADA compliance items. Delivery platform requirements covered included desktop, mobile web, IOS, (no Android App available). Prioritized and managed program increment deliverables. Prioritize and assign items to product backlog for development to complete during project Sprints. Agile/Scrum business process methodology used.Business Analyst / Product Owner Consultant eCommerce (July 2019 thru Nov. 2019)HCL America / IDC Technologies, Inc., Bolingbrook, IL. for end client: Ulta Beauty, Inc.Served as a liaison between the Business and IT groups on a major multi-phase eCommerce platform system build, development, and implementation project. Managed business and functional tracks for development including platform migration and integration, Commerce Foundation (setup), and Buy. Conducted business, feature and functional requirements gathering, review, analysis, and prioritization. Wrote epic/user stories capturing requirements, provided wireframes (or screen shots) and ADA compliance items. Delivery platform requirements covered included desktop, mobile web, IOS, and Android. Prioritized and managed program increment deliverables. Prioritized and assigned items to product backlog for development to complete during project Sprints. Agile/Scrum business process methodology used.Business Analyst Consultant dba Wasnick Consulting, Lisle, IL. (Oct. 2014 June 2019)Independent business analyst consultant offering services including special project and product management using Agile/Scrum business process methodology, business/functional requirements gathering, epic/user story writing, business case analysis modeling and business plan documentation development. Serving clients as liaison between IT and Business groups on system development projects, and eCommerce application projects, defining business requirements, writing user stories, identifying, and working on process improvements, and conducting user testing. Manage documentation preparation and delivery, reporting and conducting data analysis. Work has focused on ongoing upgrades to clients eCommerce online business unit system functionalities to better serve end customer experience with improved features, digital product display page clarity and easier customer order submissions. Managed implementation and launch of recurring annual digital product presentations for special sales, and annual new product implementation. Also offering technical support contractor services that include managing client outsourced eCommerce product data management services (building online client product display page content for client e-commerce products being offered on associated retailer websites); developing customized software application products and management tools development (based in Microsoft Software Applications, primarily Excel, SQL, Access, Project) that focus on operations analysis, data management and planning tools, and sales support management tools. Responsibilities are targeting customers, presenting services and products, identifying customer requirements, developing proposals, pursuing sales, and managing products/services development and implementation.Clients served: Simmons Bedding, Tempur-Pedic, Stearns & Foster, Restonic (Visionary Sleep), Comfort Revolution, Innocor, United Furniture, Sears, Kmart, Tippecanoe Country Club, Naperville Community Unit School District 203.eCommerce Projects: Holiday product promotions, Seasonal product promotions, Annual new product launch.General Business Consulting Projects: Business Plan Document development.Business Analyst II / Item Build Specialist (Oct. 2012 - July 2013, Mar. 2014 - Sep. 2014)Sears Holdings Corporation / Randstad Sourceright / Crossfire Group, Hoffman Estates, IL.Two contract positions in the Online Business Unit responsible for managing online vendor eCommerce product page content build, and general operations support including OHNO report processing. Systems experience gained in SPIN, IMA, JIRA, Vision, and Business Objects. Experienced in working with Sears vendors. Experienced in generating operations reports, interacting with all departments in the online business unit and the overall operations flow at Sears.Data Analyst (July 2009 - Jan. 2010, June 2010 - Oct. 2010)Sara Lee Corporation / Crossfire Group, Downers Grove, IL.These two contract positions in the purchasing and procurement departments involved support activities for the implementation of Sara Lees new online supply chain procurement management system E-BUY. Interacted extensively with Sara Lee procurement department personnel, IBM (procurement system design architect), Hubwoo (procurement system online hosting company), and over 7,000 Sara Lee vendors/suppliers on gathering, managing, and analyzing supplier data and establishing over 500 internal Sara Lee E-BUY user access authorization.Education Executive Master of Business Administration Bachelor of ScienceThe Lake Forest Graduate School of Management The University of IowaAcademic Emphasis: International Business Major: Mathematical Sciences |
