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Title Customer Service Crew Member
Target Location US-AL-Enterprise
Email Available with paid plan
Phone Available with paid plan
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PDCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Daleville, AL Street Address
Health Code ComplianceBeverage PreparationCustomer ServiceCustomer EngagementMcDonald's Enterprise, ALCrew Member02/2024 - CurrentMaintained an organized work area to ensure ecient operations. Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.Processed takeout orders quickly to ensure timely delivery of meals. Performed cashier duties such as taking orders, collecting payments and providing change.Restocked kitchen supplies including food products and utensils. Adhered to health department regulations regarding food handling procedures.Provided excellent customer service to maintain a positive atmosphere for guests.Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.Cleaned restaurant area by sweeping oors, wiping tables and emptying trash receptacles.Monitored quality of food served to ensure it met company standards for presentation and temperature.Resolved customer complaints in a professional manner. Prepared beverages such as coee drinks, smoothies and milkshakes according to company standards.Maintained organized storage areas for food products, beverages and restaurant supplies.Greeted customers upon arrival, provided menus and answered questions regarding menu items.Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.Organized dining room tables with condiments, napkins and other necessities prior to seating guests.Educated customers on menu items, product ingredients and nutritional values.Husband Level Plains, ALCare Giver07/2020 - 02/2024Coordinated transportation services for clients when necessary. Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.Accompanied clients to social events such as movies or plays. Monitored vital signs, including blood pressure, temperature and pulse rate.SkillsExperienceEncouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.Administered prescribed medications on a timely basis following care plan instructions.Assisted clients with daily living activities such as bathing, dressing, and grooming.Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.Ensured compliance with all applicable laws, regulations and standards governing home health care services.Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor. Micks Cafe Enterprise, ALService08/2020 - 06/2022Shane's Rib Shack Enterprise, ALSupervisor09/2012 - 08/2016Participated in recruitment eorts by interviewing prospective candidates for open positions.Created new strategies for improving customer service standards within the organization.Collaborated with other departments to coordinate workow processes between teams.Monitored employee productivity levels on a regular basis to identify areas of improvement.Developed and implemented operational policies and procedures to ensure eciency and accuracy of workows.Performed monthly inventory checks to ensure sucient stock levels for all products.Provided guidance and direction to subordinates regarding job duties and responsibilities.Evaluated employee performance through periodic reviews and documented results accordingly.Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.Ensured compliance with workplace safety regulations by providing training sessions for all sta members.Complied with company policies, objectives and communication goals. Implemented new operational procedures, increasing eciency. Led weekly team meetings to discuss progress, address issues, and plan future actions.Managed budget for department, ensuring all expenses stayed within allocated funds.Developed and maintained a safe working environment, adhering to all safety protocols and regulations.Addressed and resolved interpersonal conicts within the team, maintaining a harmonious work environment.Monitored employee attendance, addressing any punctuality or absenteeism issues.Trained new employees on company policies, job duties, and performance expectations.Oversaw inventory management, ensuring adequate stock levels and reducing waste.Implemented quality control measures, signicantly reducing error rates. Responded to customer questions regarding products, prices and availability.Managed scheduling for sta, ensuring adequate coverage during peak times and projects.Van Nuys High School Van Nuys CaliforniaHigh School Diploma06/1969Hamburger University Illinois City, ILSome College (No Degree) in Food And NutritionEducation and Training

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