Candidate Information Title Software Developer United States Target Location US-AL-Huntsville Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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ContactPHONE NUMBER AVAILABLE (Mobile)EMAIL AVAILABLELINKEDIN LINK AVAILABLE(LinkedIn)Top SkillsSQLPrivacy CompliancePrivacy LawCertificationsEMT BAdobe Photoshop CC 2015CompTIA A+Body Harness & Lanyard InspectionTrainingAdobe Premiere ProHonors-AwardsEMT BasicHonor SocietyDeans ListNaseem HaidarNetworking and Security StudentMadison, Alabama, United StatesSummaryHey, I'm Naseem! I'm a software developer and student in school, who builds engaging websites like this one and makes YouTube videos about computer science & software engineering. I'm currently working towards my Bachelor's degree in Computer Science at Western Governors University, I aspire to end up working in networking and security, but I'm also interested in web development, and software development, I hope to learn more the fields in the future, and I'm always open to new opportunities.I am always open to learning more and gaining new knowledge, if you'd like to send me some videos or articles you can email me or contact me on discord or my other socials. I'm currently working in the emergency services field, and I'm also a firefighter. I would like to change careers to the tech field, and I'm currently working towards that goal. I currently work on small coding projects, like this terminal website that you are on right now, and small bots that you can use on discord, I also use my free time to learn more about coding. ExperienceAmazonOnsite Medical RepresentativeNovember 2022 - Present (1 year 10 months)Alabama, United States Provide triage, first aid, and/or referral to outside medical providers, if indicated. Minimize the AA risk of injury through awareness, education and proactive engagement. Maintain all records of care provided to AAs. Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed. Facilitate and maintain the workers compensation and return to work process for associates with work related injuries.Page 1 of 4 Provide daily activity logs and end of shift reports. Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits. Maintain a clean and orderly environment. Monitor and ensure appropriate medical supply inventory is maintained. Participate in special projects and ad hoc tasks as assigned. Willing to be trained to teach first aid, CPR, and AED certification classes. Work flexible shifts which could include days, nights, and/or weekends. Communicate effectively. Display professional behavior. Multitask and have exceptional time management skills. Work in and embrace inclusive and diverse atmosphere. Follow direction, policy, and procedures. Maintain composure in emergencies and lead emergency response at the site.Wick BotSupport SpecialistJanuary 2022 - Present (2 years 8 months)As a Discord Bot Support Specialist, I held a crucial role in providing top-notch customer support and technical assistance for users of a popular Discord bot. My primary responsibility was to ensure a smooth and delightful experience for all users, assisting them with any issues they encountered while utilizing the bot's features and functionalities.Customer Support and Issue Resolution:I served as the first point of contact for users seeking assistance with the Discord bot. Through various communication channels, such as Discord servers, emails, and support tickets, I promptly responded to user queries and concerns. I demonstrated a patient and empathetic approach, actively listening to users' problems and guiding them through step-by-step solutions to resolve their issues.Troubleshooting and Debugging:As a Discord Bot Support Specialist, I possessed in-depth knowledge of the bot's underlying mechanics and architecture. This expertise allowed me to diagnose and troubleshoot technical issues effectively. I helped users navigate through any errors or unexpected behaviors, identifying potential conflicts with other Discord plugins or server settings. I provided detailed instructions and tailored solutions to meet each user's specific needs. Page 2 of 4Issue Escalation and Developer Communication:In cases where I encountered more complex or unresolved problems beyond my scope of support, I acted as a liaison between the users and the bot's development team. I skillfully gathered and documented all necessary information about the issue and relayed it to the developers for further investigation. My ability to articulate technical details in a clear and concise manner was invaluable in helping the development team understand the root cause of the problem and devise appropriate fixes. User Education and Documentation:To empower users to resolve common issues independently, I created and maintained comprehensive documentation, including FAQs, troubleshooting guides.SHOALS AMBULANCE LLCEmergency Medical TechnicianJuly 2018 - November 2020 (2 years 5 months)Bessemer, Alabama, United StatesOverview:As an Emergency Medical Technician (EMT) - Basic, you will play a critical role in providing pre-hospital emergency medical care to individuals experiencing medical emergencies or traumatic injuries. Working as part of a dedicated ambulance team, you will respond to emergency calls, assess patients' conditions, and deliver immediate medical attention on scene and during transportation to medical facilities.Responsibilities:Emergency Response: Respond promptly to emergency calls from the dispatch center, ensuring a rapid and safe arrival at the scene of incidents, such as accidents, medical emergencies, and rescue situations. Patient Assessment: Assess patients' conditions quickly and accurately, performing primary and secondary surveys to identify injuries, illnesses, or life- threatening conditions. Obtain and record vital signs, medical histories, and any pertinent information from patients, bystanders, or family members. Medical Interventions: Administer essential medical interventions according to established protocols and procedures. This may include cardiopulmonary resuscitation (CPR), bandaging wounds, immobilizing fractures, providing oxygen therapy, and assisting with childbirth.Page 3 of 4Safe Transport: Safely transfer patients into the ambulance, immobilizing them as necessary to prevent further injuries during transportation. Operate the ambulance with due regard for traffic and safety regulations, ensuring a smooth journey to the appropriate medical facility. Medical Documentation: Accurately and thoroughly document all aspects of patient care, including assessment findings, treatments provided, and medical equipment used. Maintain patient confidentiality and ensure secure handling of sensitive medical information.Equipment Maintenance: Regularly inspect and maintain medical equipment, ensuring it is in proper working condition and ready for use. Report any malfunctions or deficiencies promptly for repair or replacement. EducationWestern Governors UniversityBachelor's degree, Networking and Security with CCNA Path  (January 2023 - December 2023)Strayer UniversityBachelor's degree, Information Technology  (January 2022 - December 2022) Oak Grove High SchoolHigh School Diploma  (2016 - 2019)Page 4 of 4