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Candidate's Name
Auburn, AL Street Address   PHONE NUMBER AVAILABLE  EMAIL AVAILABLEProfessional SummarySeasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.SkillsCustomer ServiceInterpersonal communication skillsCode CallingTeam PlayerData Entry and ProcessingTechnical ProficiencyWork HistorySales Representative, 09/2023 to CurrentUS Service Animals  RemoteEnhanced client satisfaction by addressing concerns promptly and providing exceptional service.Generated additional sales opportunities with upselling and cross-selling techniques.Expanded customer base through cold calling, networking, and relationship building.Increased sales revenue by identifying and targeting high-potential accounts.Sales Advisor, 01/2022 to CurrentSpectrum  RemoteSet up trouble calls when customers needed help with their equipment or servicesSet up new service for new customersDeveloped strong relationships with clients, leading to increased repeat business and referrals.Code CallingAchieved high levels of customer retention by fostering trust through transparent communication and reliable support.Assistant Manager, 05/2018 to 12/2021Kirkand's  Opelika, ALDelegated daily tasks to team members to optimize team productivityCoached and mentored employees by delivering training, guidance, and performance monitoringProvided leadership and direction for employees, supervising activities to drive productivity and efficiencyCompleted inventory audits to identify losses and project future demandsAnswer customer service calls.Call Center Representative Agent (Apex Focus Group), 09/2017 to 05/2018Take incoming callsHelp customers with their ordersHelp with troubleshooting problems.EducationNotasulga Elementary - Notasulga, ALBachelor of Science: Rehabilitation Services, 05/2020Alabama State University - Montgomery, ALHigh School Diploma: 05/2015Loachapoka High School - Loachapoka, AL