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Title Customer Service Team Members
Target Location US-MN-Minneapolis
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Candidate's Name
Street Address  1st Ave SMinneapolis, MN Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional Highlights Natural ability to adapt to new environments and settings Bilingual In English, Somali Excellent customer service Team player with effective communication abilities SUMMARYManage multiple schedules and maintain communication across teams. Focused, consistent, punctual and reliable. Organized and trustworthy with confidential and personal information.Skilled in Microsoft Oce with a strong ability to juggle multiple tasks at one time. Excellent at coordinating schedules, preparing meeting notes and offering a friendly smile to clients.General skillsBasic computer literacy skills. Organizational skills. Strategic planning and scheduling skills. Time-management skills. Verbal and written communication skills. Critical thinking skills. Quick-learning skills. Detail-oriented. Amazon Fulfillment, Shakopee MN- PackgerMay 2024 - Current Efficiently packed products according to company standards, ensuring accurate labeling and documentation. Collaborated with team members to meet daily production goals and deadlines. Maintained a clean and organized work area, adhering to safety protocols and guidelines at all times. Participated in quality control procedures to ensure products met quality standards before shipping. Communicated effectively with supervisors and team members to address any issues or concerns. Gorgor Deliveries, Kismayo Somalia- DriverFebruary 2021- January 2023 Managed an average of 22 routes per day to residential and business customers. Delivered exceptional service to clients and maintained 91% account retention Overhauled routes to maximize delivery times saving over 14 hours per month Warsal Trucking Company, Banadir Mogadishu- Truck Driver January 2020 - Decemeber 2021 Safely operated trucks for transportation purposes, ensuring timely delivery of goods to designated locations Followed all traffic laws and company regulations to maintain safety and efficiency on the road Banadir Manufacturing, Kismayo Somalia- Manufacturing Agent February 2018 - April 2022 Performed a wide variety of packaging work Followed work instructions and packaging process instructions Package the products and send them to the distribution center. Packaged imported goods for domestic clients Load and unload new shipments Assist customers load their shipments.Education: January 2012- Dec 2016STL Tech Secondary School, Banadir Mogadishu - Somali High School Diploma

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