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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Simply SpotSan Antonio, TX Street Address
Mobile: PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARY OF QUALIFICATIONSI have over 20 years experience Knowledgeable in Microsoft OfficeAccountingCustomer Service Experience with QuickBooks SoftwareCertified Bookkeeper Data Research and AnalysisPROFESSIONAL EXPERIENCECitibank, San Antonio, TX January 2018 October 2023Escalation Specialist 5Analysis Customer account looking for unusual activity.Calling Customer to Discussion there account.Receiving calls from Customer when they are having issues with their Debit Card.Processing paperwork for claims. Closing Cards. Mailing out new ones.Filing claims when the Customer reports fraud activity on their account.Working on Account Takeover, listening to calls using the nice system.Citibank, San Antonio, TXData Analyst Temporary Position December 2016 December 2017Currently performing Factiva Search for Branch Commercial Quality Control.Going thru Paperwork from the Branches to see if Customer can open Accounts.Imputing Info into the Database and Knowing Your Customer programs.Steves and Sons, San Antonio, TXAccounts Payable Data Entry Clerk December 2015 - October 2016Performed data entry posting to general ledgers.Matched Proof of Delivery and Invoices with purchase orders to process for payment.Would stamp and mail checks.EDUCATIONHallmark College of Technology August 2013Associate of Science Degree in Business AdministrationBookkeeping Certification March 2012National Bookkeeper Association |
