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EDUCATIONGaston College, Dallas, NC2006Associate of Applied ScienceMedical Office AdministrationPROFESSIONAL EXPERIENCECaroMont Pulmonary Medicine, Gastonia, North CarolinaJuly 2022 to August 2024Site SupervisorInsurance authorizations for High Tech imaging ordersProcessing outgoing referralsScheduling outpatient procedures for the providersMaintained Provider call schedule for the hospital and for the answering service.Responsible for the Clerical Staff and making sure the workflow runs smoothly.Building provider templates and maintaining providers schedules.Responsible for Timekeeping for staff and providersCaroMont Pulmonary Medicine, Gastonia, North CarolinaJune 2020 to November 2021Front Desk Team LeadResponsible for the front desk making sure everything ran smoothlyKept check on patients in the labby making sure they were called to the back in a timely mannerMaintained coverage for front desk Early/Lunch/Late patients.Made sure office supplies were put away when they came inMaintained provider schedules when changes needed to be madeCaroMont Pulmonary Medicine, Gastonia, North CarolinaOctober 2021 to March 2017Patient Service Specialist IICheck-in/Check-OutAnswer multi-line PhoneInsurance VerificationsSchedule AppointmentsIncoming/Outgoing ReferralsAuthorizationsCaroMont Neurology, Gastonia, North CarolinaFebruary 2017 to September 2012Patient Service Specialist IICheck-in/Check-OutAnswer multi-line PhoneInsurance VerificationsSchedule AppointmentsIncoming/Outgoing ReferralsAuthorizationsSKILLSComputer software/ frameworks: Microsoft Office, Epic, Athena,Languages: EnglishReferences:Dr. Jay HendlerMedical Director for Pulmonary at Caromont HealthcarePhone:PHONE NUMBER AVAILABLELauren JordanEndoscopy Director for Caromont HealthcarePhone: PHONE NUMBER AVAILABLEMichelle BrownPractice Administrator at Gastonia PediatricsPhone: PHONE NUMBER AVAILABLEMark RudisillFriend/NeighborPhone: PHONE NUMBER AVAILABLE/pre>