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Title Customer Service Representative - Work From Home
Target Location US-CO-Aurora
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLE       PHONE NUMBER AVAILABLE    Denver, CO



EDUCATION
University of Colorado Denver
August Street Address  - December 2023
B.S Music Business & Entertainment Industry Studies
Denver, CO
3.6 GPA maintained throughout enrollment at CU.


WORK EXPERIENCE


The Fillmore Auditorium/Live Nation
June 2024 - Currently Employed
Administration Assistant
Denver, CO
        Office Management: Managed daily office operations, including organizing files, scheduling appointments,
        and maintaining office supplies.
        Communication: Acted as the first point of contact for clients and visitors, handling inquiries and directing
        them to the appropriate departments.
        Data Entry & Record Keeping: Accurately entered, updated, and maintained records in databases and filing
        systems.
        Scheduling & Coordination: Assisted in scheduling meetings, coordinating travel arrangements, and
        organizing events for the team.
        Document Preparation: Prepared, proofread, and edited various documents such as reports, memos, and
        emails.
        Financial Administration: Processed invoices, managed expense reports, and assisted with basic
        bookkeeping tasks.
        Support to Senior Staff: Provided administrative support to senior management, including managing
        calendars, arranging meetings, and preparing meeting agendas.




Sonder Music Management
May 2024 - Currently Employed
Music Management Coordinator
            Denver, CO
       Oversaw schedules by engaging individuals through text, call and email.
       Monitored industry trends developments adapt plans strategies accordingly.
       Managed schedules and deadlines for multiple projects simultaneously.
       Secured interviews, performances, and appearances in print, radio, television media outlets for artists.
       Conducted market research identifying target audience demographics preferences related to specific
       genres or styles.
       Facilitated communication between artists and their fans through social media platforms email newsletters.
       Established career objectives with artists regularly assess progress toward achieving them.
       Organized and managed concert tours, booking venues, transportation, and accommodations.
Your Mom s House Music Venue
October 2022- March 2023
Booking, Promotions, & Marketing Intern
Denver, CO
     Assisted personnel with day-to-day marketing tasks and coordinating activities.
     Assisted in booking and promotional oversight.
     Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas.
     Developed social media content and campaigns and analyzed metrics to capture trends and opportunities.
     Conducted research on competitor marketing and digital content.
     Researched latest trends and conducted market analysis.
     Collaborated with cross-functional teams to achieve project objectives.


Youth On Record
January 2023   October 2023
Podcast Production Intern
Denver, CO
        Identified and approved equipment and elements required for productions.
        Studied scripts and made revisions and changes for improvement to produce highly successful programs.
        Compiled scripts, program notes and other material related to productions.
        Researched production topics using the internet, video archives, and other informational sources.



Ophelia's Electric Soapbox
September 2023 - August 2024
Box Office Attendant
Denver, CO
      Greeted customers and visitors with a personable and professional attitude.
      Entered ticket sales in Ticketmaster and processed payment transactions.
      Issued or verified admissions tickets and collected ticket stubs.
      Maintained high customer satisfaction levels by going the extra mile to personalize service.


School of Rock
August 2021   June 2024
Music Instructor
Denver, CO
     Provided engaging lesson plans covering music history and theory.
     Fostered enthusiasm for music and good practicing habits by creating a comfortable and fun environment
         during lessons.
References


David Ladon       Manager at Youth on Record
PHONE NUMBER AVAILABLE


Andrew Guerrero   Ensemble Director for CU Denver & Guitarist for The Flobots
PHONE NUMBER AVAILABLE


Cara Logan        Office Coordinator School of Rock Lakewood
PHONE NUMBER AVAILABLE

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