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Contact PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional with 13 years of healthcare industry experience, capable of providing timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.American Red Cross CPR / First Aid / AED Certification.Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate.Microsoft Office Applications MS Excel MS Word MS PowerPoint MS Outlook.Electronic Medical Records (EMR) MatrixCare EMR.Communication Platforms: Skype Zoom Google Meet.Typing Speed 40 WPM.KEY QUALIFICATIONSMedical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBsElectronic Health Records (EHR) Electronic Medical Records (EMR) Insurance Verification Medical Office ProceduresEDUCATION & PROFESSIONAL DEVELOPMENTUltimate Medical Academy Associate of Science Degree Medical Billing and Coding, 2023AFCAMP Advocacy for Children Certification Advocate Specialist, 2015Computer Numeric Controller Certification, 2000PROFESSIONAL EXPERIENCEHonda of South Carolina / Honda of America Timmonsville, SC 10/2021 PresentAssembly Worker / Machine Operator / Offline Support TrainerBuild parts for the production line and assist management with operation of running production produce.Gather supplies, answer inbound phone calls, and complete end of day reports.Provide training support and new hire orientation, supervise 29 employees, and prepare employee schedules.Delegate tasks, build products, and complete various duties as assigned.Private Duty Care Dalzell, SC 01/2010 PresentCertified Nursing AssistantProvide in-home care services for elderly, disabled clients.Take vital signs, monitor medications, and run errands.Prepare meals, handle light cleaning duties, and document services provided.Colonial Health Camden, SC 10/2019 03/2020Gardens of Sumter Sumter, SC 05/2017 01/2019Med TechAdministered medications and provided care to elderly patients with dementia.Assisted with activities of daily living and helped with range of motion exercises.Took vital signs, prepared shift reports for nursing staff, and utilized MatrixCare EMR.Gave injections, monitored insulin levels, and maintained HIPAA compliance.VOLUNTEER EXPERIENCEFamily Connection Unit Florence, SC 08/2015 PresentCommunity VolunteerAFCAMP New Haven, CT 01/2006 PresentAdvocate Assistant Special |