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Title Service Coordinator Long-Term Care
Target Location US-NY-Manhattan
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Bronx, NY Street Address   EMAIL AVAILABLE  PHONE NUMBER AVAILABLEEDUCATION & CERTIFICATIONSLehman College/City University of New York, Bronx, NYBachelor of Science in Health Education and Promotion, Concentration in Community Health 5/Street Address
Deans List Spring Street Address , Fall 2023 & Spring 2024; GPA 3.2Adult and Pediatric First Aid/CPR/AED Certified 2/2024College Level Examination Program (CLEP) CertificationSpanish Language; Level 1 & 2 Exam 2/2024WORK EXPERIENCEGissels Daycare and After School Program, New York, NYCaregiver Assistant 4/2017 - 6/2023Provided a skilled in care with a focus on personal hygieneEfficiently performed simple household activities without supervisionTaught children, especially subjects related to personal cleanliness and hygieneOversaw entertaining and engaging children in creative and learning activitiesDemonstrated ability to care for newborns, infants, toddlers and teensRecorded daily activities and health information of childrenAssisted children with homework and handle medical emergenciesMaintained a clean and healthy environmentThe New Jewish Home Lifecare, New York, NYCertified Home Health Agency Department (CHHA)Office Administrator 4/2016 - 1/2017Oversaw and managed prioritized projects for CHHA initiativesManaged medical records in compliance with federal and state requirementsReviewed accounts payable invoices and completed vouchers for Administrators signatureEstablished processes for efficient office receptionSupervised customer service units to ensure customer satisfactionManaged Long-Term Care Program (MLTC), The New Jewish Home Lifecare, New York, NYService Coordinator Supervisor 4/2015 - 4/2016Supervised service coordinators, providing leadership and goal settingVerified completion of service authorizations and ensured service utilization appropriatenessDeveloped and maintained care management service coordinator auditsTrained service coordinators in documentation complianceManaged Long-Term Care Program (MLTC), The New Jewish Home Lifecare, New York, NYTeam Coordinator 2/2013 - 4/2015Screened provider requested services and confirmed member eligibilityPlaced authorizations in the system for services under clinical staff directionProvided authorizations to vendor agencies and ran reports on member assistance hoursCompleted administrative tasks and assisted care managers in data entryCentral Intake, The New Jewish Home Lifecare, New York, NYConnections Coordinator 9/2010 - 2/2013Led centralized intake operations for community service division, improving efficiencyServed as liaison between referral sources and programs, enhancing communicationAnalyzed referral data to optimize program developmentCoordinated intake procedures for nursing home community services, improving admissionsManaged inquiries, providing tailored information to prospective residents and familiesConducted thorough assessments, collaborating on personalized care plansFacilitated communication among stakeholders for smooth transitionsMaintained accurate documentation, ensuring regulatory complianceSKILLSKnowledge of Microsoft Word, Excel, PowerPoint, Publisher, and OutlookFluent in Spanish

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