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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Zenith CTCincinnati, OH Street Address
EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLESENIOR IT QA ANALYSTSkills include Leadership and Mentorship for both Onshore and Offshore Quality Assurance Teams Expert in Automated/Manual Testing API Testing Understands Development Concepts and SDLC Experience with Agile Methodology and Scrum Team IVR Nuance Grammers APIs Call Recording TelephonyExperienced in implementation and quality assurance testing skills in Client Server, Web-based environments, and Mainframe, including testing the front-end, workflow, database, and integration components.Provides Leadership and Mentorship to both Onshore and Offshore QA Teams.Solid understanding of the QA process and methodology, SDLC and Defect Tracking; this includes Unit, Functional, Automation, System, Regression, and User Acceptance TestingParticipates in product design discussions and comes up with testing requirements and formulates them into test plans/test cases.Collaborates with various stakeholders, including end-users, business,and technical teams, to deliver effective solutions.Ensures that every phase and feature of the software solution is tested and that any potential issue is identified, documented via Jira, and reviewed with the Stakeholders, Product Owner before the product goes lives.Reviews and participates in test case reviews, requirement review, design reviews and change control activities.Calculate high-level testing resource estimates based on project size, complexity, and duration.Analyze the testability of project requirements (Stories).Test strategy ManagementoEntry/Exit CriteriaoScheduleoKickoff meetingoTest case creation manual/automated.oPlan regression testing.oPlan load and performance testing.oTest environment plan.oTest data plan.oTest communication plan.oTest Resource plan.oTest execution.oBusiness participation and sign off.oDefect process.oTest and defect reporting.oAgile methodology - Participates in all agile ceremonies (Daily standups, Sprint Planning, Backlog Grooming and Retrospective).Build and manage relationships with external partners on a day-to-day basis.Ability to lead multiple projects.Exploit tools to reduce development work.Provide recommendations to increase or improve the effectiveness / efficiency of business processes.Involved in analysis, design and quality assurance of Client, server, and Web applications for various industries.BlueCross BlueShield of IL, Chicago, IL 2013 2023Sr. IT QA Specialist (Test Lead)Understands business drivers and IT enablement for application portfolio area being serviced.Provides resource estimates at project initiation and refines throughout the project lifecycle.Develops and executes defined system test strategies and system test plans for the application area and associated integrations.Provided input as an active participant in project meetings.Identified opportunities for expanding Technical Delivery & SupportServed as first level of escalation for testing issues.Identifies training needs; develops training plans for Technical Delivery & Support testersActs as a mentor internal and external to Technical Delivery & SupportAccountable and responsible for services delivery including status reports, traceability metrics, SDM documentation and other reports as necessary.Understands and ensures that the application integrations (interfaces, services, external entities, etc.) are accounted for in test planning and test execution.Provides leadership for test data planning for Technical Delivery & Support test delivery.Ensures team adherence to standards throughout project or release lifecycle.Manages issues and risks, develops mitigation plans and escalates as necessary.Provides oversight of Technical Delivery & Support test team(s)Develops resource plans and distribution of work in collaboration with the ITPM.Leveraged defect tools as appropriate and as established by project, program, or application teams.Works with Defect Coordinator to disposition defects to appropriate project and application teamsCollaborates with Development, Business Analysts and/or Project Managers to identify project risks and participates in mitigation strategy development.Provides leadership and training for both onshore and offshore teams.Identifies and implements area(s) of optimization within the Technical Delivery & Support project test team.TekSystems, Chicago, ILSr. UAT Analyst (JP Morgan Chase) 2010 2012Drove process and technology improvement initiatives.Performed user acceptance testing associated with collaborative reporting and analytical deliverables which require UAT prior to implementation.Maintained records of UAT findings and manage discussions to assure all issues are resolved and agreed upon fixes are approved by business.Used data to conduct validation testing.Worked with multiple project teams.Documented UAT findings and report back to the UAT manager and information technology peers for resolutionConducted meeting and communicated UAT findings to key stakeholders.Made recommendations and solutions to resolve UAT findings.Maintained and distributed status reports on all UAT initiatives to key stakeholdersRan reports and built queries and other business intelligences systems to support UAT.Evaluated, interpreted, and analyzed data required to support analytics and reporting projects.Assumed responsibility for data integrity among various internal sources.Evanston Northwestern Healthcare, Skokie, ILSr. Applications Analyst (Consultant) 2006 2008Evaluated and tested new or modified software products and validated documentation prior to release.Prepared, designed, and executed test plans and cases based on customer and software requirements and technical understanding of product architecture to attain quality software both economically and efficiently, including both new and existing feature regression tests.Reproduced, investigated, and debugged software issues.Performed analysis of business requirements and user needsWorked closely with vendor and other business areas. Vendors included McKesson, Blackbaud, PICISContributed to and/or reviewed all project deliverables.Maintained and supported various applications to ensure applications are up and running successfully.Established guidelines/timeframes to ensure a successful installation.Ensured milestones were met.Monitored all phases of the installation and escalated issues when necessary.Interacted with Senior Project ManagerCreated project plans and timelines, acted as an interface between end users and I/ S, and kept project deadlines, including motivating participants to stay on schedule.Developed and maintained best practices documentation.Interfaced with project stakeholders to ensure project quality and customer satisfaction.Leveraged existing knowledge of business application architecture in project work.Created, maintained, and executed automated scripts.Reviews and other phases of development lifecycle to gather information necessary to create clear, concise, and reusable test cases.Participated in discussions and initiatives in process improvement for the group.Complied with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.Validated messages in accordance with HL7 standard and user-defined rules. ADT inbound and outbound messagesMaintained knowledge of third-party software and healthcare applicationsTechnical Environment: qTest, Quality Center 10.0, SAP, Jira Devops, Excel, Windows 95/98 NT, TCP/IP, RPGII, HTTP, URL, HTML, .NET, ADT, Compdata, JavaScript, FTP, NET, Oracle, Postman, Sarbanes Oxley, DB2, EPIC, IMS, PCAnywhere, COBOL, FILE-AID, HL7, Lotus Notes, ENDEAVOR, STARTOOL, Transcend, Mainframe, Client Server, Microsoft Project, Project Management, SQL Server, RUP (Rational Unified Process), Mercury Suite Tools, Method 1 Light, Citrix, TestDirector, Quality Center, WinRunner, Sharepoint, CICS, Cerner, JCL, AS400,Toolbox, OS/VS, TSO, ISPF, JES2, and VSPC Application, Soap UI 5.1, Splunk, JSON P, DeviceAnywhereEDUCATIONOakton Community College Computer ScienceScrum Study Certification - InProgress |
