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Click here or scroll down to respond to this candidateCandidate's Name
30058 Trinity Ridge Street, Mansfield, Texas, 76063, US PHONE NUMBER AVAILABLE EMAIL AVAILABLE PROFESSIONAL SUMMARYProfessionalism and managemenl in funeral service and relations sensitivity are two of my strong suits. Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the dea1h care industry. EDUCATIONFuneral Directing and Embalming - Associate of Applied Science - 2012 Dallas Institute of Funeral Service - Dallas, TXWORK HISTORYLicensed Funeral Director/ Location ManagerFuneral Director - July, 2022 to PresentRestland Funeral Home, Cemetery & Crematory - Dallas, TX Display highest level of professionalism and sensitivity when dealing with grieving family members. Plan funerals and memorial services for bereaved families within budget and according to memorialized instructions. Caskets, urns, outer burial containers, and flowers were among the items I have a vast knowledge of for funeral services. Communicate with insurance companies in order to obtain death benefits for service payment. Effectively respond to customer requests via phone and email, as well as answer questions and inquiries. Licensed Funeral Director/ Location Manager - September, 2019 to May, 2022 Lincoln Funeral Home & Memorial Parks - Dallas, TX Increased case load by implementing market knowledge and successful retention strategies. Created, reviewed, and submiued operating and capital budgets for the location. Promoted positive management, staff and family relationships through proactive attention to concerns. Demonstrated the highest level of professionalism and sensitivity when dealing with grieving family members. Discussed the nature of the funeral service, the disposition of the remains, and funeral costs with family members. Created a new employee evaluation process that resulted in significant performance improvements. Licensed Funeral Director - March, 2015 to October, 2018 Bluebonnet Hills Funeral Home & Memorial Park - Colleyville, TX Met with the families of the deceased to discuss their wishes for funeral services, the disposition of their remains, and pricing. Was in charge of obtaining and filing burial permits, as well as making funeral arrangements. Was in charge of closing and securing caskets, as well as leading funeral corteges m churches and burial grounds. Coordinated final arrangements with hospitals, physicians, the county coroner, and members of the clergy. Looked for industry trends on social media and through online sources. Developed team communications and information for monthly location meetings. |
