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LeslieMurilloStreet Address  Lynnwood AvenueHamilton, NJ Street Address
Cell: PHONE NUMBER AVAILABLEEMAIL AVAILABLECareer SnapshotOver Twenty years ofcommendedperformance in keycustomer service, salesand support rolesincluding Auto Partsretailer & MerchandisingAdvisory; Fortune 500 &Global manufacturingplants roles.Expert in customercare/communications,problem solving, teamrelationship building &user training andsupport.MS Office, Internet userwith additionalproficiencies in assorteddatabases entry/Cashregister.LanguagesFluent in English andSpanishComputer SkillsWord, Excel,ObjectiveSeeking for anopportunity with a localcompany; where I canapply &maximize my skillsand education in ademanding workenvironment. Maintaincustomer centricity in allinitiatives andinteractions, alwaysputting the customer first.Store Management, Customer Service,Quality Control & ManufacturingProductivity & Increase SalesOffering an award-winning track record of customer care excellence within high-volume fast-paced environments that include Retail Manufacturing Facilities Customer Service Areas Key SkillsWorld-Class Customer ServiceTroubleshooting/ Problem SolvingSales Support & Loss preventionCustomer Order FulfillmentInventory & Security ControlMgmt Commercial Dept./AccountsBilingual (English & Spanish)Store financial/Cash registerComplaint HandlingReports, Scanning&DocumentationManagement ProcessProduction Line SupervisorQuality Control SupervisorProfessional ExperienceADVANCE AUTO PARTSAUTOZONEALL IN 1  CLEANING SERV.IDEAL D-LEASINGGeneral Mgr. in training; 2023 - CurrentStore Mgr/Commercial Sales; 2019 - 2023Owner, 2015 - 2017Sales & Lease Advisory, 2012 -2015RELIABLE STAFFING Data entry, 2011FLORIDA CLEANEX Regional Manager, 2011NJ FRUIT CORP Quality Control, Supervisor, 2007 - 2011 ELCATEX - TEXTILE Plant Production Manager, 2005- 2007 FRUIT OF THE LOOM, INC. Assistant Quality Control, Mgr 2003-2005 CARACOL KNITS Shipping-Receiving Manager, 2004 - 2005 RC QUIMICA Sales Manager, 2003 - 2004Performance Review  Work ExperienceExcellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An effective leader with strong decision-making ability who successfully met the challenges of a fast-paced, multi-tasking environment, provides Sales and administrative support to a department including but not limited exceptional customer service to retailers and internal team members, generates sales, and maximizes profitability. Sound knowledge of database inventory management tools, in-store sales system and remains compliant with company policies and expectations.Over Twenty years experience successfully performing a number of Sales & Marketing, production/inventory control and Customers tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. EducationUniversity of San Pedro Sula Honduras BS Civil Engineer, 1994-2001.