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Customer Service Material Handler Resume...
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Title Customer Service Material Handler
Target Location US-TX-Gilmer
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Gilmer, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Ill apply commitment to quality by doing things right the first time in order to avoid defects from reaching customers or requiring internal rework. I also have the ability to communicate professionally in a conversational mannerwhileutilizingall available resources to ensure customer satisfaction. I exceed my customers needs.Im reliable I make sure I problem solve, act with integrityandbededicated tomaking a difference towards my customers. Ill use computers, automated systems, and a variety of software Ive successfully complete training and retain information that is taught Make sure to maintain call quality and compliance Therefore Ill follow guidelines regarding goals, attendance, policies, and procedures I type 45 wpm on the computer Im a multitasker with great listening skills, telephone etiquette and complaint resolution. Authorized to work in the US for any employerWork ExperienceMachine Operator/Material HandlerAmazon Warehouse-Arlington, TXDecember 2023 to April 2024Ill set up the machines everyday during my shift. I set up 10 different machines a day. Ill also inspect the machines to make sure they were all accurate. I access 10 or more machines per shift leveraging a 20 point calibration check list to ensure 100% accuracy. During my shift Ill run test on the machines I was working on.Ill also execute weekly testing procedures on all machines to ensure accuracy. I fixed issues when they came up and also troubleshooting and resolve an average of 5 issues per shift. I feed raw materials into machines and manually feed an average of 200 raw materials into the machines per shift. I also review and record and kept records.I also track, analyze, performance and other data to ensure that there was 100% accuracy and performance. I maintain activity logs and record daily weekly and monthly activity to assess and forecast performance of the machines. I also clean up the machines and my work space. I cultivate a 20 point cleaning checklist that adheres to OSHA standards. Customer Service Representative (Remote)CVS Health-Texas City, TXJune 2022 to November 20231. Ill review, process, and resolve moderately complex claims with contracts and policies. 2. I was also responsible for accurately coding claims through the system. While also translating data into information.3. I also acceptable information to the claims processing system including follow up on pended claims. 4. On the call Ill maintain confidentiality of all documents/files. 5. Therefore contact other carriers or provider offices if necessary. 6. I answer incoming calls and make come coming calls to answer customer questions and resolve customer issues.7. I also provide customer service and maintain customer confidentiality 8. Collecting payments when needed to do soCustomer ServiceMcDonalds-Longview, TXJanuary 2021 to March 2022I greet customers, take orders, and address their needs. Ill keep the workspace and guest service area clean, and ensure items are well stocked for the customers. Ill also have a positive attitude, be a team player, and be able to communicate clearly. Other expectations include being on time for shifts, having flexible scheduling.EducationHigh school diplomaCarthage High School - Carthage, TXMay 2022 to May 2023Skills English (10+ years) Food service (3 years) Food Safety (3 years) Food Handling (3 years) Food Preparation (3 years) Kitchen Experience Kitchen Management Experience Busser Cooking Serving Experience (2 years) Host/Hostess (3 years) Retail Sales (3 years) Cashiering (3 years) Manufacturing (1 year) Communication skills Serving Food handling Guest services (4 years) Sales Retail sales (2 years) Customer service (4 years) Cash handling Cash register Sales management (4 years) Supervising experience Debits & credits (4 years) Computer skills (2 years) Writing skills Typing (2 years) Windows (2 years) First aid Phone etiquette (2 years) Front desk Hotel experience Childcare Microsoft Word Data Entry Microsoft Office Restaurant Experience Organizational skills POSCertifications and LicensesFood Handler CertificationBLS CertificationCPR CertificationDriver's LicenseChild Development Associate Certification

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