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Title Customer Service Front Office
Target Location US-AL-Birmingham
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Gardendale, AL Street Address
EMAIL AVAILABLE PHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceResidential CustodianSelf-Employed/Independent Contractor - Birmingham, AL September 2021 to PresentResidential house cleaning for clients that pay me for cleaning services on a bi weekly schedule or monthly one. Basic cleaning of home including all rooms in the home plus bathrooms. Some clients of mine have me do their grocery shopping as well as run typical errands for them such as paying bills and helping them with budget maintenance. Office/Accounts ManagerAlabama Haul  Gardendale, ALMay 2020 to Present (Remote)I perform all job duties and expectations of me for the company from home. I have all the things needed to handle the office and administrative side of the company therefore they allow me to perform this job from the comfort of my own home office. Managed day-to-day office functions such as Scheduling, handling all current customer accounts such as billing, questions about future appointments as well as past jobs completed. Handled all financial needs of the company Oversaw AP and bookkeeping Collected payments Managed office supplies Handled copying, faxing and filingCocktail Waitress/Cashier/ReceptionisThe Pointe at Val Monte - Guntersville,AL March 2017 to February 2018Provide excellent customer service while serving various cocktails and drinks. Performed cashier duties by tendering customer's bills after calculating total and adding in appropriate taxes. Helped with planning, designing and printing weekly specials. Scheduled and organized monthly reservation calendar of events and parties. Preschool TeacherGARDENDALE CHRISTIAN ACADEMY January2011 to September 2013Taught basic skills such as shapes, colors, number/letter recognition, and social skills. Maintained accurate and complete student records as required by law, district policies and administrative regulations. Meet with parents/guardians to discuss student's progress and needs. Helpfully suggest ways to promote learning and development. Filled in as needed for front office receptionist by answering/directing calls, filing papers, receiving and applying money for students tuition and any and all other receptionist duties while I was working as front office receptionist. Switchboard Operator/Accounts ReceiveableLong-Lewis Hardware - Birmingham, ALMay 2008 to January 200901/20009Operate communication systems such as telephone, switchboard, intercom and 2-way radios. Answer multiple incoming calls simultaneously greeting callers, providing info, transferring calls or taking messages as needed. Perform clerical duties such as typing, proof reading, scheduling appointments, sorting mail, data entry, word processing, and ordering supplies. Perform AR clerk duties by persuading customers to pay amounts due on credit accounts. Answer customer questions regarding their accounts. Record info about financial status of customers and status of collection efforts. Receive and apply payments to customer accounts.Patient Care TechnicianCovenant Woods Assisted LivingDecember 2007 to March 2008Assisted patients with daily living needs. Explained medical practices to patients or family members.Assisted residential RN and relieved on duty receptionist. Fill in for activities director by teaching class, Instructing residents in activities and techniques such as sports, dance, music, art or relaxation techniques. EducationCertificationSnead State Community CollegeJanuary 2011High School DiplomaWallace State CommunityMay 2007 to June 2007Skills TRAINING CPR SATISFACTION DETAIL ORIENTED SELF MOTIVATED server customer service skills data entry management excel Office Administration Multi-line Phone Systems Event Planning Teaching Microsoft Outlook Clerical Experience Proofreading QuickBooks Host/Hostess Front Desk Customer service Word Processing Office Management Transcription AccountingCertifications and LicensesCPR CertificationFirst Aid CertificationAdditional InformationSkills Summary>First Aid CPR & AED Certified> Training and certification received at BREMSS(Gardendale, AL) >05/2013>E.K.GTech Certification>Certification# 651012100018>(SSCC)>(01/2011)> Self motivated and detail oriented, organized, determined for success and a job well done, focused at staying on task while multi-tasking in order to achieve desired end results correctly and in a timely manner for project or task at hand. Friendly and personable social skills to help customers/clients feel as comfortable as possible and maintain customer/client satisfaction continuously. Degree / Date of Graduation

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