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Click here or scroll down to respond to this candidatecontinued...Candidate's Name
Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLESALES, MARKETING, CUSTOMER SERVICE, MANAGEMENTAmbitious, versatile, and dedicated Sales/Customer Service professional with a strong background in management and training. Utilizing excellent product knowledge, communication, and leadership skills, I am seeking a challenging position where I can contribute to the success of the organization while further developing my skills and expertise.AREAS OF EXPERTISE: Retail Sales Customer Service Certified Franklin Covey Trainer Leadership Scheduling and Time Management Policy rigidity and Strong Morals and WorkEthic Documentation Creation Employee Development/Training MS Office, most POS systems Excellent End User Computer SkillsAnd a quick grasp of third-partysoftware. Mitel ACD Prairie Fire call reportingand analysis RAD development and call routing Multi-lingual Fluency Strong organizational SkillsPROFESSIONAL EXPERIENCESACREDWIND COMMUNICATIONS SALES CONTRACTOR FEBRUARY 2019 AUGUST 2022 Collected signatures for BLM RoW and Easements Put together proposals in response to E-Rate RFPs. Attended sales events and represented Ethos in Sierra County. Successfully went after SBS sales in Gallup area for Connect 66. Registered Notary for New MexicoD & L LOANS (NATIVE LOAN), GALLUP, NEW MEXICO OCTOBER 2015 MAY 2017LOAN OFFICER/ OFFICE SUPERVISOR Managed customer service operations, including scheduling and employee development. Authorized loan approvals and maintained compliance with lending regulations. Oversaw cash management and customer accounts.Candidate's Name
PAGE TWOSACRED WIND COMMUNICATIONS, Yatahey, New Mexico March 2010 November 2014 Customer Service and Dispatch Supervisor Supervised customer service and dispatch teams, ensuring efficient operations. Maintained departmental budgets and adherence to company policies. Developed and trained employees in customer service and safety procedures. Managed the Dispatch team and worked with OSP Operations Familiar with many telecom products and services Worked with Sales Engineer on enterprise accounts Worked closely with Warehouse and Inventory team Processed monthly billingKey Achievements: Supervised customer service and dispatch teams, ensuring efficient operations. Maintained departmental budgets and adherence to company policies. Developed and trained employees in customer service and safety procedures. CELLULARONE, Show Low, Arizona 2004 2007Retail Sales Professional / Manager / Workforce Development Managed multiple retail locations, overseeing sales, customer service, and training. Developed and published a sales training manual and implemented Franklin Coveys 7 Habits of Highly Effective People.Key Achievements: Implemented successful sales strategies resulting in exceeding company standards. Developed training materials and procedures contributing to employee development. Maintained high levels of customer satisfaction and loyalty. continued...REFERENCES MORE UPON REQUESTNeo Nicolaou General ManagerSacred Wind CommunicationsEmail: EMAIL AVAILABLE Phone: PHONE NUMBER AVAILABLE Greg Jaramillo Vice President Network Engineering CommNet Broadband and CommunicationsEmail : EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLEThomas Uttaro Director Field OperationsCommNet Broadband and CommunicationsEmail: EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLEKim Kirk Sr. Director, Bus. Office Ops/Cust Relations CommNet Broadband and CommunicationsEmail: EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLE/pre> |
