Candidate Information Title Customer Service Call Center Target Location US-FL-Orange Park Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Inbound Call Jacksonville, FL Call Center Customer Service Representative Jacksonville, FL Call Center Customer Service Jacksonville, FL Customer Service Call Center Jacksonville, FL Customer Service Call Center Middleburg, FL Customer Service Call Center Jacksonville, FL Call Center Customer Service Jacksonville, FL

EXPERIENCECustomer Support Specialist -MCI CommunicationsSales Clerk -Puppies Galore & MoreMachine Operator -Sherwin WilliamsNursing Assistant -Kenwood Rehabilitation CenterEDUCATIONLexington Community College -Lexington Community CollegeSKILLSCustomer Service Excellence* Conflict Resolution* Call Center Operations* Communication & Interpersonal Skills* Record Keeping & Documentation* Sales & Customer RelationsPHONE NUMBER AVAILABLEEMAIL AVAILABLEOrange Park, Florida, United StatesAmy Elizabeth PelfreyCustomer service representative remoteFeb '01 Dec '01Winchester, KY Provided critical support to Ryder Truck drivers, coordinating mechanical assistance and roadside help. Retrieved shopping carts and flatbeds from the parking area to ensure cleanliness at the front of the mall Liaised with the customers to understand their packing preferences and packed items according to that Operated POS cash register and efficiently handled 50+ transactions on a daily basis Liaised with ~15 customer service interns to deliver flawless customer service across multiple fields; successfully achieved 95% customer satisfaction Acted as the first point of contact for customers to provide customer service to 20+ clients daily Assisted the guests to resolve minor problems and directed them to the restaurant managers for complex problems Managed high volumes of incoming calls in a fast-paced call center environment, maintaining professionalism and efficiency. Coordinated with external vendors to ensure timely assistance, improving service response times. Accurately logged all interactions and resolutions, contributing to a 98% customer satisfaction rating for the Ryder Truck Team. Jun '02 Dec '23Jacksonville, FL Assisted customers in selecting pets, ensuring high customer satisfaction and repeat business. Administered medications and vaccinations to animals, ensuring their health and well-being. Maintained a clean and welcoming store environment, contributing to the store's positive reputation. Managed daily operations, including inventory management, sales transactions, and customer inquiries. Jul '99 Jul '00Richmond, KY Operated machinery to produce paint, adhering to strict quality and safety standards. Used a forklift to transport finished products, ensuring accurate and timely shipments. Collaborated with team members to maintain a smooth production line, resulting in consistent product output. Nov '97 May '98Richmond, KY Provided daily care for elderly patients, including feeding, medication administration, and hygiene assistance. Maintained detailed patient records, ensuring accurate documentation of care. Supported a team of healthcare professionals in delivering compassionate care to residents. Jan '02 May '02Lexington, KY