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Click here or scroll down to respond to this candidateCandidate's Name
Constructed and printed daily reports for register sales, and all receivablesIndianapolis, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETalented Customer Service Associate skilled at balancing customer needs and company demands.HighlightsDependable and reliable Superior organization skills Flexible scheduling Cheerful and energeticWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCSR - Customer Service RepresentativeFreedom Mortgage - Fishers, INNovember 2021 to Present Provided assistance to clients Answered phone and assisted customers with changes Maintained up-to-date knowledge of customer accounts Single Point of ContactFreedom MortgageNovember 2021 to PresentHelping borrowers bring account current problem solving Project Coordinator/ManagerLowe' Home Improvement - Indianapolis, INMarch 2017 to June 2020Project management for top dollar installations coordinator for customer vendor and store data entry on dailyCollections SpecialistSenex Services - Indianapolis, INJune 2015 to April 2016ResponsibilitiesAnswering and taking calls,collecting on past due balances...setting out payments...taking payments working with third partiesAccomplishmentsMaking goal a d achieving bonus each month...high numbers and constantly staying in or on call Skills UsedMicrosoft word talking and typing using billing tree.. artiva...livevox...sending emails sorry g up settlements ..Constructed and printed daily reports for register sales, and all receivables Sam's Club - Kokomo, INOctober 2013 to July 2014Kokomo, INAccounting Assoc.Processed and balanced accounts for company's daily intake Prepared banking deposits dailyConstructed and printed daily reports for register sales, and all receivables Opening and closing for daily operations for the entire store Logged month end closingsCashierSam's Club - Kokomo, INSeptember 2011 to October 2013Recommended and helped customers select merchandise based on their needs. Exchanged returned merchandise for customers quickly and efficiently. Confirmed that appropriate changes were made to resolve customers' problems. Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction. Periodically performed front end supervisor duties (COS) Receiving ClerkAmazon.com - Whitestown, INJuly 2009 to January 2010Processed material as it came in warehouseData Entry ClerkCTB McGrawHill - Indianapolis, INJanuary 2006 to May 2009Processed and logged in the standardized test on nationwide scale proofread and edit material for final production copy EducationHigh school diplomaNorth Central High School - Indianapolis, IN2007Skills Project Coordination (2 years) Proofreading Project Management Microsoft Project Microsoft Outlook Microsoft SharePoint Program Management Change Management Project Planning Research Personal Assistant Experience Basic Math Process Improvement Project Implementation Customer Service Quality AssuranceCertifications and LicensesProject Management Professional (PMP)AssessmentsCustomer Focus & Orientation Highly ProficientJuly 2020Responding to customer situations with sensitivity Full results: Highly ProficientSales Skills CompletedSeptember 2020Influencing and negotiating with customersFull results: CompletedData Entry: Accuracy Highly ProficientSeptember 2020Entering data quickly and accuratelyFull results: Highly ProficientVerbal Communication ProficientSeptember 2020Speaking clearly, correctly, and conciselyFull results: ProficientWork Style: Reliability FamiliarSeptember 2020Tendency to be dependable and come to workFull results: FamiliarCustomer Service CompletedAugust 2020Identifying and resolving common customer issuesFull results: CompletedCall Center Customer Service FamiliarSeptember 2020Applying customer service skills in a call center setting Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
