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Title Patient Care Case Manager
Target Location US-AZ-Chandler
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLEChandler, AZ Street Address
PHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperiencePediatric RN Case ManagerUniversity of New Mexico Hospital - Albuquerque, NM July 2020 to June 2023As an RN Case Manager I worked to facilitate patient care by assessing patient needs, evaluating treatment options, creating treatment plans, coordinating care, and gauging progress. I worked very closely with physicians, social workers, PT/OT, ENT, Pulmonary, trach/vent teams, families, and human services providers.Mother/Baby RNPPR Travel Nursing (Tucson Medical Center) - Tucson, AZ August 2019 to October 2019Primary job functions:  Provides direct patient care by assessing, planning, implementing, evaluating, and documenting individual patient needs, actions taken and patient responses.  Coordinates patients' care through collaboration with the patient/family and healthcare team.  Performs assessments as per unit standards and documents on appropriate data base/assessment flow sheet.  Initiates, utilizes and documents appropriate protocols and standards of care.  Administers medication and treatments as prescribed by physician, or standard protocols and documents according to policy.  Identifies and meets patient and family learning and discharge needs on admission and throughout episode of care. Evaluates patient progression toward outcomes per unit standards and documents through EOSS etc.  Performs competently in emergency situations.  Delegates or assigns aspects of patient care to healthcare team members commensurate with their validated competency to perform the task. Assumes responsibility for the clinical supervision of LPNs and non-licensed assistive personnel. Provides leadership through communication about and validation of patient care.  Assists with various procedures, treatments, surgical techniques or assigns to other healthcare team members as appropriate.  Completes patient population/age-specific/procedure and protocol education and competency testing per unit standards.  Demonstrates competency in required psychomotor skills.  Assists in orientation of new staff or students, and serve as a resource person and professional role model.  Assumes professional responsibility for current nursing structure and clinical standards of care. Assumes other leadership roles (i.e. relief charge nurse) as required by the department. Postpartum RNPPR Travel Nursing (Swedish Hospital) - Seattle, WA April 2019 to July 2019*Baby Friendly*Primary job functions:  Provides direct patient care by assessing, planning, implementing, evaluating, and documenting individual patient needs, actions taken and patient responses.  Coordinates patients' care through collaboration with the patient/family and healthcare team.  Performs assessments as per unit standards and documents on appropriate data base/assessment flow sheet.  Initiates, utilizes and documents appropriate protocols and standards of care.  Administers medication and treatments as prescribed by physician, or standard protocols and documents according to policy.  Identifies and meets patient and family learning and discharge needs on admission and throughout episode of care. Evaluates patient progression toward outcomes per unit standards and documents through EOSS etc.  Performs competently in emergency situations.  Delegates or assigns aspects of patient care to healthcare team members commensurate with their validated competency to perform the task. Assumes responsibility for the clinical supervision of LPNs and non-licensed assistive personnel. Provides leadership through communication about and validation of patient care.  Assists with various procedures, treatments, surgical techniques or assigns to other healthcare team members as appropriate.  Completes patient population/age-specific/procedure and protocol education and competency testing per unit standards.  Demonstrates competency in required psychomotor skills.  Assists in orientation of new staff or students, and serve as a resource person and professional role model.  Assumes professional responsibility for current nursing structure and clinical standards of care. Assumes other leadership roles (i.e. relief charge nurse) as required by the department. ASC ManagerSun Valley Surgery Center - Las Vegas, NVFebruary 2018 to June 2018Primary duties: Managing the daily operations of the surgery center to streamline patient care. Organizing facility records, attending board meetings, devising work schedules, overseeing patient billing, managing the budget plan, keeping up with new practice regulations, and communicating with surgeons and other surgical staff. In charge of supervising Registered Nurses, surgical technicians and front desk assistants who are also directing surgical activities. Surgical practice managers have the goal of enhancing the efficiency and quality of medical treatment services for surgery patients. Postpartum RNAmerican Traveler (Summerlin Hospital) - Las Vegas, NV September 2016 to May 2017*Baby Friendly*Primary job functions:  Provides direct patient care by assessing, planning, implementing, evaluating, and documenting individual patient needs, actions taken and patient responses.  Coordinates patients' care through collaboration with the patient/family and healthcare team.  Performs assessments as per unit standards and documents on appropriate data base/assessment flow sheet.  Initiates, utilizes and documents appropriate protocols and standards of care.  Administers medication and treatments as prescribed by physician, or standard protocols and documents according to policy.  Identifies and meets patient and family learning and discharge needs on admission and throughout episode of care. Evaluates patient progression toward outcomes per unit standards and documents through EOSS etc.  Performs competently in emergency situations.  Delegates or assigns aspects of patient care to healthcare team members commensurate with their validated competency to perform the task. Assumes responsibility for the clinical supervision of LPNs and non-licensed assistive personnel. Provides leadership through communication about and validation of patient care.  Assists with various procedures, treatments, surgical techniques or assigns to other healthcare team members as appropriate.  Completes patient population/age-specific/procedure and protocol education and competency testing per unit standards.  Demonstrates competency in required psychomotor skills.  Assists in orientation of new staff or students, and serve as a resource person and professional role model.  Assumes professional responsibility for current nursing structure and clinical standards of care. Assumes other leadership roles (i.e. relief charge nurse) as required by the department. less Registered NursePresbyterian Healthcare Services, Mother/Baby Care May 2011 to May 2015*Baby Friendly*Primary job functions: Provides direct patient care by assessing, planning, implementing, evaluating, and documenting individual patient needs, actions taken and patient responses. Coordinates patients' care through collaboration with the patient/family and healthcare team. Performs assessments as per unit standards and documents on appropriate data base/assessment flow sheet. Initiates, utilizes and documents appropriate protocols and standards of care. Administers medication and treatments as prescribed by physician, or standard protocols and documents according to policy. Identifies and meets patient and family learning and discharge needs on admission and throughout episode of care. Evaluates patient progression toward outcomes per unit standards and documents through EOSS etc. Performs competently in emergency situations. Delegates or assigns aspects of patient care to healthcare team members commensurate with their validated competency to perform the task. Assumes responsibility for the clinical supervision of LPNs and non-licensed assistive personnel. Provides leadership through communication about and validation of patient care. Assists with various procedures, treatments, surgical techniques or assigns to other healthcare team members as appropriate. Completes patient population/age-specific/procedure and protocol education and competency testing per unit standards. Demonstrates competency in required psychomotor skills. Assists in orientation of new staff or students, and serve as a resource person and professional role model. Assumes professional responsibility for current nursing structure and clinical standards of care. Assumes other leadership roles (i.e. relief charge nurse) as required by the department. Medical Group SchedulerPresbyterian Healthcare Services - Rio Rancho, NMJune 2008 to May 2011Primary job functions: Schedules patient appointments according to guidelines by providing documentation of scheduled appointments, procedural instructions and location directions. Monitors the daily patient schedule, places reminder calls and identifies 'no shows' for rescheduling. Ability to review schedule, anticipate errors and take corrective action. Verifies patient demographics and insurance information. Answer telephones, takes complete and accurate message and relays information appropriate party to support operational aspects of patient care. Ability to answer questions regarding hospital and departmental operations, policies and procedures. Retrieves information from files as requested and assembles paperwork and reference material as requested by patients or providers. Responsible for following HIPAA confidentiality guidelines while performing all duties. Responsible for responding to requests within the scope of the job to include mailing or faxing requested material to PHS departments and other appropriate facilities. Maintains and fosters effective customer relations with patients, providers and the public by listening, responding, and documenting customer phone inquiries and complaints. Attempts to resolve complaints in the moment and enters complaints/ compliments into Advocate. Enters referrals into EPIC to support patient care. Exhibits extensive knowledge and understanding of the Advanced Access Process. Monitor provider schedules and correct as needed. Work with provider/nurse team to ensure patient access. Follows 'team' appointment and same day appointment guidelines. Recognize calls requiring special handling and attention following the EMTALA procedures and redirects the call accordingly.Computer Systems Planning and Implementation and Deployment Coordinator United States Air ForceFebruary 2000 to August 2002Specialty Summary - CS Planning and Implementation Manages, supervises, and performs communications-computer systems (C- CS) planning and implementation activities. Focal point for base C-CS planning. Manages implementation of C-CS projects and ensures C-CS architecture, configuration, and integration conformity. Manages C-CS and services contracts. Specialty Summary - Deployment Coordinator Training is an important requirement for Air Force units if deployed to a peacetime or wartime situation. Unit deployment managers are responsible for ensuring that personnel are trained in various areas for deployment. It is the unit managers' duty to ensure that training is scheduled and met within aspecific time frame for courses such as weapons proficiency; self-aid buddy care training; nuclear, biological and chemical warfare defense training; and pallet buildup. CNA - Certified Nursing AssistantPresbyterian Nursing Home - Oil City, PASeptember 1999 to February 2000CNAPrimary job functions: Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths. Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals. Provides adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints. Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information. Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor. Documents actions by completing forms, reports, logs, and records. Maintains work operations by following policies and procedures. Protects organization's value by keeping patient information confidential. Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards. Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations; maintaining licensure. Enhances nursing department and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. EducationAssociate of ScienceUniversity of South Dakota - Vermillion, SDMay 2011Nursing LicensesRNExpires: May 2020State: NVRNRNSkills Attention To Detail, teamworker (4 years) RN NRP Nursing Infant Care Case Management EMR SystemsMilitary ServiceBranch: Air ForceService Country: United StatesRank: A1CFebruary 2000 to August 2002Certifications and LicensesNurse's LicenseMay 2018 to May 2020Class: RN, State: NVNRPJanuary 2017 to January 2019BLSMay 2019 to May 2021BLS Certification

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