| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address Bishop DrForney,Tx Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECareer ObjectivesTo become an integral part of a growing company that has potential for advancement. Where my customer service skills and general office abilities will be utilized to their maximum potential. Summary of Qualifications3 to 4 years Customer Service 1year and 6 months Cashier 2 years telephones sales have 1 year general office, filling numerical and alpha, 10key by sight 1 year face to face customer service 3 year call centerWork HistoryConcentrix. USA,Florida Sept 09,2021- PresentCAll Center Representative/Advocate/AdvisorTake inbound calls answering calls and chats about credit card inquiries Processing and handling disputes pertaining to purchases,payments etc. Answer questions about credit application,installment plans, credit increases, promotions, and installments,Provide tech support when having issues with card and transfer to correct departments when needed.Set up installment plans for products.Keep quality up to 95% and aboveTRC Staffing. Dallas,Tx. July 24,2019 - Feb. 24,2020 Customer Service/Call Center RepresentativeObtains client information by answering telephone calls Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.Updates job knowledge by studying new product descriptions; participating in educational opportunities.Accomplishes sales and organization mission by completing related results as needed. Processing orders for US mint and L'Oreal cosmetics and Hair Care Line. RGIS. Mesquite,Tx. Jan 2019 -June 2019Inventory SpecialistCounts all store products and supplies. Analyzes sales records and compares them to physical store inventory.Reports and discrepancies to inventory manager or store manager. Maintains cleanliness and organization of the stockroom. Puts in orders for new supplies. Locates and removes expired or defective merchandise from the sales floor. Packs up defective items for return, creates shipping labels, and mails items. Works with store manager to brainstorm ways to reduce inventory discrepancy and possible theft orshrink.Uses computerized inventory software to record, track, and maintain all inventory related data.Subway. Dallas,Tx. June 2018- Nov 2018Team Lead .Open and close store,Sanitation Duties, Food Prep,Inventory,Train New employees CashierAmazon. Dallas, TX. Sept 2016- March 2017.Fulfillment Associate.Perform production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks at or above the rate expectation for each taskExpress Personnel. Mesquite, TX Feb 2017-presentMachine OperatorWorked as a machine operator cutting metal on a machine. Adecco Hewitt, TexasProduction Worker Feb 01, 2010 - Sep 18, 2012Worked on production line for Allegan, check products for any defects for 200% Quality Assurance, prepared products for shipment and counted products, packed products Avis, Wichita Falls, TexasReservationist Dec 01, 2006 - Jun 30, 2007Take inbound calls from customers, process reservations, modify, and extend car rentals, refer and transfer calls to Marketing Department for promotions, maintain Quality assurance performance of 100% that meet Cendant's call quality, keep rental and conversion rate of 20% or higher My Staff Wichita Falls, TexasHostess Aug 15, 2005 - Aug 30, 2006Hostess at a hospital, prepared tray for delivery to patient rooms, Warehouse worker order pulling and packing, Worked as a file clerk for doctors office in the medical records department. Cingular Wireless Wichita Falls, TexasCustomer Service Representative Sep 26, 2005 - Jun 26, 2006 Take inbound calls from agents Process credit applications for new and existing customers activate cell phones Process upgrades and change technology of phone change price plans and sims cards at customer or agent's requestS 2 G Support Services Group Waco, TexasTechnical Support Representative Oct 01, 2004 - Aug 31, 2005 Activate and deactivate Replay TV at customers request, set up replacements or repairs for defective Replay TV's or MP3 players, troubleshoot Replay TV's and MP3 player to determine whether they are defective, customer billing and order processing AGES COMMUNICATIONS Irving, TexasTELEMARKETER Feb 01, 2003 - Oct 01, 2004Outbound Tele-sales for AT&T, high volume customer contact, daily and bi-weekly sales quotas that met AT&T call quality, customer Service Billing and order processing FUGI COLOR, Terrell, TexasMINI LAB TECHNICIAN Apr 01, 2002 - Sep 01, 2002Customer Relations, developing and Imaging Film, handling packages for shipment, prepare documentation for shipment and receiving of filmFIRSTWORD STAFFING, Dallas, TexasCUSTOMER SERVICE REP Sep 01, 1996 - Sep 01, 2000Order pulling, General Office duties, tech support for Direct TV, customer service for an alarm company, customer Service / Reservation SetterEducationH Grady Spruce High School Dallas, TexasHigh School Diploma 2002 |
