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Title Licensed Professional Clinical Counselor
Target Location US-OH-Columbus
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EDUCATION:Owens Community College Columbus, OH Street Address
Certificate of Completion in English and MathematicsOhio Christian University Circleville, OH Street Address
Bachelors of Arts in PsychologyLiberty University, MA Lynchburg, VA May Street Address
Grand Canyon University Phoenix, AZ Oct, 2013 May 2015EdD in Organizational LeadershipWith an Emphasis in Behavioral HealthBUSINESS OPERATION SKILLS:Business Software: Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook.Operating Systems: Windows 2010, Windows XP. Citrix and AvatarBusiness Attributes:Mentoring Commitment to quality and service Excellent Customer Service SkillsCoaching Problem-solving skills Training and Supervision Management Complaint Resolution Strong Verbal/Written Communication SkillsCase Management Marriage/Family/Pre-marital counseling Experience in Dyads /Group CounselingEffective Listening Skills Effective Letter Writing Project ManagementPROFESSIONAL EXPERIENCES:HealthyEmotes Counseling (Owner) MA.,PCC Columbus, OHDiagnostic Assessments Oct, 17 - presentIndividual/Couples/FamilyClinical Hypnotherapy (Smoking Cessation, weight loss, etc)Treatment plans/progress notes/Case ClosureBilling/Record KeepingApex CounselingDiagnostic Assessments Columbus, OH Oct, 16 Nov, 17Individual /Family CounselingTreatment plansProgress NotesOhio Clinic Columbus, OH March 16  Oct 16Diagnostic AssessmentsDiagnostic UpdatesIndividual CounselingGroup CounselingTreatment PlansProgress NotesPsychiatry Team CollaborationMinority Behavioral Health Columbus, OH May 15  Nov 15Diagnostic AssessmentsIndividual Service PlansBehavior PlansIndividual/Family Counseling/Groups (parental, stress, resiliency, psychoeducational)DiagnosingTreatment PlansProgress NotesBillingTherapy at pre-school, homes, community settingsCornerstone Family Svcs Columbus, OH. May 2012May 15Licensed Professional CounselorIntake interviewsoFace to face/ group counseling (intimate partner violence, parent-child relationships, intra & interpersonal relationships, self concept, and esteem.)DiagnosingAssessmentTreatment plansProgress notesBureau of Workers Compensation Columbus, OH 1980-2011Customer Service SpecialistSelected as a team member to streamline processes to ensure high quality and quantity of services rendered to bankrupt Self-Insured injured workers.Effectively handled caseload of over 1800 injured workers, along with his or her prospective attorneys, and managed care providers and health care providers.Received several awards for Customer Service Satisfaction and various projects.Resolved customer complaints by being a part of the Complaint Team, handling complaints from various employers throughout Ohio.Provided face to face contact to employers, attorneys, injured workers, etc.Effectively handled irate and dissatisfied customers, bringing resolution and satisfaction.Assembly of Faith Church Columbus, OH 1998-presentCo-pastor, Elder, Planning Committee Chairperson, Sunday School Teacher, Young Adult Bible Study Group, Adult Dance Ministry Leader, Owner of All About You-th Summer Day Camp, Co-visionary for Gaining Educational Dreams (GED) proPreaching and Teaching the Word of God, teaching Sunday School, Youth, Young Adult, and Womens ministriesCo-pastorPlan and coordinates all church events, and fellowships (conferences, block parties, womens ministries, etc.)Choreograph dances and teach to group members.Instructor, coordinator and mentor for the All About You-th Summer camp, a three week program that is free to students, focusing on inner-city youth.Collaborates with Pastor to ensure students are actively involved in gaining their educational dreams, (GED). A free service to students.Counseled (Biblically) couples for pre-marital, marriage and familyVOLUNTEER EXPERIENCES:2017-2020 Talk Therapy Live (weekly talk shows on Facebook Live on behalf of WVKO)2013-2020 WVKO Radio Personality/ GoldChip Communications2006-present Homeless Ministry2005-2010 Assembly of Faith  Nursing Home Ministry2000 Present Street Ministry (outreach)AWARDS:Spring 2018 Whos WhoSPRING 2010 Pinnacle-National Honor Society Circleville, OHSPRING 2008 Unforgettable Woman of FaithFALL 2006-2007 Deans List  Ohio Christian University Circleville, OH

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