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Candidate's Name , MBAMarrero, LA EMAIL AVAILABLE PHONE NUMBER AVAILABLESUMMARY OF QUALIFICATIONSExtensive experience in leading operations, administrative, and technical teams. Adept at preparing reports and surveys for complex projects, as well as supervising staff and contractor performance. Skill set encompasses management oversight, troubleshooting, and decision support, with a focus on cost reduction, safety planning, labor control, process improvement, risk analysis, quality control, capital projects, maintenance scheduling, revenue enhancement, detailed logistics, and creative problem-solving. Excels in acquiring and communicating technical information rapidly, regional and multi-unit business management, and ensuring compliance with company and regulatory requirements. Expertise extends to strategic planning, budgeting both dollars and hours, ensuring consistency in operations, quality assurance, and maximizing profitability while upholding safety and business ethics. Proficient in various software, including Excel, Word, PowerPoint, Teams, Netfacilities, Sparcs, Express, and more. SKILLS Logistics Management Advanced in Operations and Implementing Best Practices Strategic Planning and Decision Making Quality Control Budgeting and Cost Savings Skill Set Complex Terminal Logistics Planning and Scheduling Employee Training and Development Process and Systems Improvement Outstanding Safety and Performance RecordCERTIFICATIONS AND LICENSES TWIC Card Six Sigma Green Belt Certified Executive Management Certified Incident Command System / ICS-800, FEMA Criticism & Discipline Skills for Managers & Supervisors OSHA 30, HAZWOPER, Qualified Individual, Facility Security Training Petroleum Underground Storage Tank Operator Training, LA Class A/B Operator Facility Security OfficerEDUCATIONMaster of Business Administration (MBA) 2010University of New Orleans, New Orleans, LACandidate's Name , MBAMarrero, LA EMAIL AVAILABLE PHONE NUMBER AVAILABLE Bachelor of Science, Finance/Real Estate Concentration 1998 University of New Orleans, New Orleans, LAPROFESSIONAL EXPERIENCEOzinga International 2023 - PresentNew Orleans, LARegional Operations Manager Manage 2 cement terminals- responsible for all operations, maintenance, and safety reporting to division president. Coordinate samples from all vessels offloading to barges. Work with barge agents and tug companies to move barges and control demurrage. Responsible to ensure that all employees are adequately trained in all operational functions, machines, and equipment. Responsible for ordering and maintaining inventory and parts. Work closely with accounting and IT to ensure that all billing, and invoicing is accurate and paid timely. Ensure optimal customer service by working closely with key accounts and dispatchers. Maintain compliance for OSHA, USCG, Fire Marshal, EPA, and leasehold agreements through audits, training, and checklist. Responsible for developing local SOP, KPI, and production metrics for the terminals. LTSGA CORPORATION 2017 - 2023New Orleans, LARegional Maintenance Manager Currently oversee maintenance operations and capital projects for a statewide operation with 22 truckstop and casino facilities throughout Louisiana, reporting directly to the CEO. Determine and assign all work orders for either in house, outsource, or capital project planning. Execute and continuously improve preventative maintenance schedules. Accountable for managing 5 maintenance supervisors and 13 onsite maintenance employees to accomplish daily work orders using a system-wide maintenance management system. Expedited a backlog of outstanding capital projects exceeding $5 million dollars. Implemented a new management system to all sites through effective motivation and training. Accountable for ensuring quality maintenance activities throughout the entire state, including Houma, St Francisville, Delhi, Mansfield, Coushatta, Opelousas, Shreveport, and Minden, comprising truck stops, casino, offices, and investment properties. Use Net Facilities software to coordinate in-house and outsourced repairs and projects, following company policies and management expectations. Work closely with unit managers, regional managers, and accounting. Candidate's Name , MBAMarrero, LA EMAIL AVAILABLE PHONE NUMBER AVAILABLE Coordinate outsourced capital projects from quoting through completion, ensuring timely completion within budget. Assist in auditing sites to ensure that facilities comply with local, state, and federal regulations. Involved with safety, risk management, incident investigation, and mitigation. MARTIN ENERGY SERVICES 2012 - 2016New Orleans, LAArea Manager Recruited as Area Manager for a leading provider of fuels, lubricants, and full-service logistical assistance for 40+ Gulf of Mexico sites supporting the oil/gas marine industry. Cultivated sustainable business relationships with major oil companies and achieved excellent audit results in all 6 locations by leading operations audits and training associates on the audit process and methods to handle unannounced audits. Controlled costs and safely coordinated contractors to deliver on-time services for terminal capital projects, including pipeline revisions, new living quarters buildings, and a terminal demolition. Managed 5 full-service docks and one warehouse Managed sales, operations, training, HSSEQ, maintenance, customer service, and project management with full P&L accountability. Coordinated daily and project activities on an ongoing basis with the U.S. Coast Guard, regulatory agencies, and suppliers, supervising a team of 35 direct reports. Increased operational performance within 6 months, reduced missed deliveries by 23%, and dramatically decreased incidents. Encouraged open communications and created new teams to leverage individual strengths.PORTS AMERICA 2006 - 2012New Orleans, LAContainer Terminal Manager Competitively selected as Container Terminal Manager for the largest terminal operator/stevedore in the U.S., with operations in 42 ports, 80 locations, 10,000+ employees, and annual revenues of $250+ million. Personally led operational, financial, and safety activities for a $10 million operation, with full P&L & KPI accountability, as well as coordination with the union, port, and trucking community. Supervised 15-25 union clerks and dockworkers daily and generated a 22% drop in labor costs by instituting a new daily planning process to utilize the full scope of the terminals operating system. Propelled efficiency, safety, and cost savings across the organization by introducing operational best practices, serving as government regulatory liaison, and fully engaging the labor force. Achieved and exceeded budget goals year-over-year by carefully monitoring available budget and expenses and continually seeking new revenue streams for the operation. Ensured ever-ready status for vessel operations to avoid delayed starts and expensive demurrage through actively managing daily operations and preparing for unexpected changes. Fostered a cooperative culture across IT, M&R, Vessel Operations, and Breakbulk Operations by applying clear communications and coordination skills, leading to nomination to lead the local Best Practices / Safety Committee. Assistant Facilities Security Officer.Candidate's Name , MBAMarrero, LA EMAIL AVAILABLE PHONE NUMBER AVAILABLE R&L QUALITY SUBS DBA QUIZNOS 2003 - 2006Harvey, LAManaging Partner/Southeast Regional Trainer Invested in and managed franchise operations at two locations of a national sandwich franchise operation with more than 37,000 stores. Supervised 20 employees and ~$1 million in gross annual revenue. Accountable for budget control, team development, HR, financial planning, cash reconciliation, process improvement, vendor relations, and ensuring first class customer service. Established stringent compliance with the proven franchise system for an efficient, profitable operation leading to selection as the Southeast Regional Trainer. Hired and trained managers and crews as needed, opened and closed stores, and ordered food, equipment, and supplies. Supervised daily preparation and sales of sandwiches, beverages, deli items, and related merchandise. Conducted inventory, created visual displays, and oversaw merchandising. Balanced drawers, filled out daily cash reports, scheduled work assignments, monitored food and labor cost controls, quality control, and facility maintenance. Worked to ensure compliance with all Quiznos policies and procedures, as well as safety and health regulations. Provided consistently high quality customer service and satisfaction, and worked to facilitate a positive customer experience. Financial duties included initial capitalization, P&L statement analysis, cash control and handling, calculating and preparing deposits, ensuring security of funds, preventing theft, daily cash reports, and payroll approval.References available upon request