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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLEMy experiences Computer Operation, Nursing Assistant, Pharmacy Billing and SupervisorQuality inspection, Team Leader/IT Support, Production Technician automotive assembly, and Customer Service SpecialistWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCustomer Service RetentionComcast Mar 2018 - Aug 2021Customer service assistance with disconnect service and activating cable, internet, home phone, Home security, and mobile service. Assistance customer troubleshoot issues cable, internet, phone, mobile, and Home security. Assist with shipping equipment, troubleshooting equipment issues, activate modem, assistant with issues password or issues connecting to their account. Taking payments, making payment arrangements, issues with account cost or promotion, given credits regarding cost or charges on account. Assistant process customer who passed and protocol return equipment and final bill. Assistant customer set appointment for installs service cable, internet, phone, and Home Security. Also assist with trouble call service issues set appointments. We are a one stop department assist customer with any all concerns. We don't transfer customer unless needed.Customer Care AssistantConduent - Madison, MSJuly 2017 to March 2018Assisting members with benefits information and deductibles cost. Customers assistant of refills and call doctor regarding refills cost or number refills. Customer assistant shipping of medication refills. Help customers any other ways needed for assistant.Nursing AssistantMerit Health Central - Jackson, MSOctober 2016 to June 2017Taking care of patients baths and assistant putting on clothes. Assist customer with Vital signs, Blood pressure and Making sure medication for day.Team Leader IT Support/ InspectionSelect Staffing - Flowood, MSDecember 2013 to August 2014ResponsibilitiesMaking sure employee are clocked in, have safety equipment, and at work station. Also make sure work hours and over time completed entered for processing. Also doing check or rounds at each employee work station. Making everything ok or need any assist. This company Inspect, repair, assemble parts on vehicle, and find issue with automotive partsProduction TechnicianKelly Service - Canton, MS July 2012 to February 2013Production Technician assembly engine line and install automotive parts. Also inspect and repair pairs needed.Sorter OperatorLevi Strauss - Canton, MSSeptember 2007 to April 2011Flex Pac Operator filling orders and processing orders. Also Sorter Operation Sorting items for order procession. More separation of clothes from shipping and receivingSupervisor/Team Leader/InspectorPIC Group Automotive Inspection - Canton, MsOctober 2003 to August 2007Overseeing other employee. Making sure employee are clocked in, have safety equipment, and at work station. Also make sure work hours and over time completed entered for processing. Also doing check or rounds at each employee work station. Making everything ok or need any assist. This company Inspect, repair, assemble parts on vehicle, and find issue with automotive parts. Worked with and repaired GMC, Nissan, Ford, Ram, Chiseler, Toyota and Mercedes.Certified Nurse Assistant/ Home Health AideSta Home Health - Canton, MSJanuary 1994 to August 2003Taken care of patients. Getting vital signs, Blood Pressure and Specimen need by Doctor or Nurse. Making sure assist with baths for appointment or every day. Making sure medication taken and if need contact Nurse for refills. Keeping patient are clean and help with cooking something eat if need.Team Leader/ schedulerJostens - Clinton, MSApril 1992 to August 1993Overseeing other employee. Making sure clocked in processing orders. This is company process School pictures and Class rings. Processing orders making sure order were in systems for processing. Also walk thru in Shipping and Receiving.EducationDiploma in Medical Billing and CodingComputer Center - Jackson, MSGraduated 2002 to 2003 GPA 3.7Certificate in Certified Nursing Assistant #17398Holmes Community College - Ridgeland, MSGraduated 1993 to 1993 GPA 3.8Associate Degree Computer Operation and Information SystemsPhillip Junior College Jackson, MsGraduated 1986 to 1988 GPA 4.0High School DiplomaCanton High School Canton, MsGraduated May 1986AwardsComcastDig Deep Be EliteSeptember 2018Candidate's Name Elite Achiever Retention Madison, MsDig Deep Be EliteOctober 2018Candidate's Name Elite Achiever Retention Madison, MsDig Deep Be EliteNovember 2018Candidate's Name Elite Achiever Retention Madison, MsGreatness Is CallingJanuary 2019Candidate's Name Elite Achiever Retention Madison, MsGreatness Is CallingFebruary 2019Candidate's Name Elite Silver. Retention Madison, MsGreatness Is CallingAugust 2019Candidate's Name Elite Silver. Retention Madison, MsGREATNESS IS CALLINGNovember 2019Candidate's Name Elite Achiever. Retention Madison, MsGREATNESS IS CALLINGDecember 2019Candidate's Name Elite Achiever. Retention Madison, MsCertifications and LicensesCertified Nursing Assistant number 17398Certified Home Health AideCPR CertificationAssessmentsConstruction safety ProficientSeptember 2021Using safe practices while on a construction siteFull results: ProficientWork style: Reliability ExpertSeptember 2021Tendency to be reliable, dependable, and act with integrity at workFull results: ExpertManufacturing fit ProficientSeptember 2021Measures the traits that are important for success in manufacturing rolesFull results: ProficientWork style: Reliability ExpertSeptember 2021Tendency to be reliable, dependable, and act with integrity at workFull results: ExpertCall center customer service ProficientAugust 2021Demonstrating customer service skills in a call center settingFull results: ProficientWarehouse associate ProficientSeptember 2021Assesses the tendencies that are important for success in warehouse rolesFull results: ProficientWork style: Conscientiousness ExpertSeptember 2021Tendency to be well-organized, rule-abiding, and hard-workingFull results: ExpertHome health aide skills ProficientSeptember 2021Providing care to patients in a home settingFull results: ProficientSales fit ProficientSeptember 2021Measures the traits that are important for success in sales positions.Full results: ProficientIndeed Assessments provides skills tests |
