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Customer Service Patient Care Resume Wil...
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Title Customer Service Patient Care
Target Location US-DE-Wilmington
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
M E D I C A L A D M I N I S T R A T O RPHONE NUMBER AVAILABLEPhoneEMAIL AVAILABLEE-mail126 W20th Street, Wilmington,DE 19802AddressCAREER SUMMARYA meticulous, regimented, self-starter seeking the opportunity to provide value at an esteemed medical practice. A 25-year professional with multiple disciplines in the field of medicine - as well as high-level managerial, supervisory, and clerical acumen. An empathetic leader that prides herself on providing excellent customer service and patient care. PROFESSIONAL EXPERIENCEEDUCATIONSUMMARY OF QUALIFICATIONSREGENCY HEALTH CARE 06/2017 - 06/2021White House Medical Center 01/ 2017 -03/2017HOME HEALTH AIDEMEDICAL ASSISTANTOTHER PROFESSIONAL EXPERIENCEASA COLLEGE, BROOKLYN, NYMILDRED ELLEY SCHOOL, NEW YORK, NYAdministering personal care duties such as dietary, housekeeping, and hygienic responsibilities including bathing, grooming, and assistance with medical appointments. Management of finances including bill pay of grocery, utility, home, and outside entertainment. Facilitated a nurturing environment by providing geniuine companionship on a familial level. Presided over clinical duties such as Phlebotomy taking blood, fecal, and urine samples for collection or testing; testing vital signs, blood pressure, and respiration readings; Sterilization of equipment and exam rooms; explaining procedural language to patients.Overtake clerical and administrative duties such as Data Entry and Data Processing; updating patient records; taking calls, phone screening, messaging, and appointment scheduling; and Data collection for clinical studies Clinical ExpertiseEKG/CPRVisual acuity examinationsAseptic TechniquesLaboratory SkillsPhlebotomy and Capillary puncture,Urinalysis, and Specimen collectionMedical TerminologyMedical Law, Ethics & EmergenciesAnatomy, Physiology & BiologyClinical office proceduresStrong Management SkillsLean ManagementSecurity / Security ManagementStrong Interpersonal SkillsStrong Deductive & Problem Solving SkillsExceptional Verbal CommunicationExceptional Written CommunicationEmotional Intelligence and EmpathyExcellent Work Ethic and ProfessionalismExemplary Customer Service / Patient CareGreat Care-GiverAdministrative ExpertiseMedical Office Administration/ManagementMedical Manager 10.0CPT-4, ICD-9 Coding, HCPCS,Critical Thinking and Strategic PlanningStrong Clerical ProwessDetail-Oriented / Process DrivenStrong Organizational SkillsData Management & AnalysisProficiency Microsoft Suite, Word, Excel,Powerpoint, Outlook and NDC MedisoftAssociates in Applied Science Degree in Nursing, Graduation Date: 07/2019 AMAZON - Learning Supervisor: 09/ 21 - CurrentBASI SECURITY - Sergeant: 01/ 2008 - 08/2011MACY'S - Asset Protection / Loss Prevention Manager: 03/ 2005 - 05/ 2009 Associates of Occupational Studies Degree in Medical Assisting, Graduation Date: 06/2017

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