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Click here or scroll down to respond to this candidateCandidate's Name
ProfileDedicated Medical Support Assistant with a proven track record ofproviding superior assistance to medical personnel for the last 28 years. Skilled in maintaining schedules, triage, prior authorizations, and treating patients with care and respect.Employment HistoryFront Office at IYA Medical, ScottsdaleMarch 2024 May 2024 Verifies patients demographics and accurately inputs information into EHR, Interprets patient and/or family questions or concerns to appropriate healthcare staff to optimize the patient care experience. Insurance verification and pre-certification. Collecting surgical payment. Answer patient phone calls and return voicemails pertaining to their scheduled surgery. Process all mail, fax, email, and other communication channel requests with an emphasis on efficiency and accuracy. Performs registration/check-in processes with new and existing patients. Process medical records requests and upload documents into the EMR.Bilingual Medical Assistant at Phoenician Medical Center, Chandler April 2023 January 2024 Documented medical histories, concerns, and changes in the patient's condition. Submit insurance authorizations and communicate status with patients and appropriate providers. Prepping and sanitizing patient rooms. Assist providers with office visits and procedures while following PCH and OSHA safety rules and procedures. Perform clerical work as needed. Prepare patient's custom medications as directed. Bilingual Front Desk/ Medical Assistant at Medical Assistant, Stridewell Clinic, PhoenixOctober 2022 March 2023 Helped to maintain meticulous medical records and made changes when necessary. Patient welcome, intake, vital signs, and medical history. Assist the medical team with script preparation and working with pharmacies on related questions. Order supplies as directed and stock patient care areas. DetailsPhoenix, AZUnited StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsEffective Time ManagementComputer SkillsCommunication SkillsAbility to MultitaskFast LearnerAbility to Work in a TeamAbility to Work UnderPressureCustomer ServiceMicrosoft OfficeFlexibility and AdaptabilityData EntryLanguagesEnglishSpanish Schedule appointments, create charts, and record information while following HIPAA.Bilingual Font Desk Clerk at Spectrum Dermatology, Scottsdale January 2020 May 2022 Answer phones and direct calls to the correct department (Care Team, Billing, etc.) Handled the sorting and distributing of mail. Maintained a clean and pleasant front desk environment. Assist patients and providers in completing documentation and any other paperwork to which a provider must disclose and/or attest. Collaborate with providers to provide the best patient care. EducationParalegal Associate Degree, Chaparral College, Tucson February 1994 May 1995 |
