Candidate Information Title Business Development Customer Service Target Location US-FL-Jupiter Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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SNAPSHOT: Expanded franchise from 1 to 6 stores in less than 5 years and achieved annual profitability of $3.2M. SNAPSHOT: Responsible for the Palm Beach and S.W. Fl. Market CASEY ROCKERMAN PHONE NUMBER AVAILABLE EMAIL AVAILABLE Operations - Sales - Marketing - Business DevelopmentA driving force in delivering sales revenue, growth, & profits while building & retaining cohesive teams. SUMMARY: Revenue generator and growth strategist with deep expertise in all aspects of restaurant operations and site expansion. Relationship builder who sets the standard, keeps a vigilant eye on costs/efficiency, and creates an environment of camaraderie. Engaging, innovative, well-liked, respected. Promoted multiple times at Outback. Ranked in Top 10% for Total Controllable Income and Profitability as Regional V.P. Ranked in Top 1%of my peers for sales growth and profitability Awarded Managing Partner of the Year for 5 consecutive years. Drove average unit volume to $4.2M with annual sales revenue of $109M+in 23 stores. Built 10 of the 23 stores. Introduced first-ever rotisserie chicken restaurant in U.S. Expanded to 6 stores with average store revenue of $2.6M. Accelerated growth of PDQ adding 5 new franchise stores. Led explosive growth to 1800 customers daily at busiest store. Key  Consulted Areas of with Strength: fine-dining restaurants in Miami & Palm Beach: dramatically improved operations and staff performance. Operational Leadership  Sales Leadership  Business Development  Strategic Marketing  Recruiting / Staffing  HR  Sales & Revenue Forecasts  Budgets / P&L  Site Acquisition  Retention  Teambuilding  Building Relationships  Vendor Relationships  Negotiations  Product Procurement  Quality Control  Employment Laws  Food Regulations PROFESSIONAL EXPERIENCEFirst Service ResidentialOperations Director Southern Region 2020-2024Scope:Lead with a focus on People Management,Relationship Management & Operational Excellence. l oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our clients with a focus on exceptional customer service, Revenue Generation & Sales Leadership Managed a book of business at times in excess of 65 communities. Business Development My Team and I have successfully completed 7 Startup acquisitions. Ranked in in the top 10% of associate retention metrics in the company Ranked in top 10% of goal setting Client Retention metrics PDQ RESTAURANTS, Palm Beach, FLPresident 2014 - 2020Scope:Lead and expand a new national restaurant franchise chain with a unique business model. Direct and manage recruiting for each store (40-60 staff with 3-4 managers), marketing, product procurement, sales forecasting, budgets, customer service, HR, training, retention, and site selection.Revenue Generation & Sales Leadership Delivered $18.2M in sales revenue per year.Business Development Expanded market reach: added 5 new restaurant sites and brought in 1,800 customers daily at the busiest store. Traveled to Asia, Hong Kong, Singapore, Vietnam, and Thailand to establish business relationships and financing streams.SNAPSHOT: Award-winning top performer; promoted multiple times; built 10 new stores; managed total of 23 stores. SNAPSHOT: Established a new food distribution concept focused on the delivery of 110 premier desserts, cakes, and pies. Expanded to multiple locations. Actively pursued by South African investment group to purchase entire operation. SNAPSHOT: Instituted the first-ever rotisserie chicken restaurant in U.S. Generated $3.2M during 1 styear in operation.OUTBACK STEAKHOUSE, South FL 1996 - 2014Joint Venture Partner (Regional V.P.) South FlManaging Partner - Jupiter, FL (1997 - 2002)Manager - Pembroke Pines (1995 - 1997)Scope:Manage multiple store locations, staffing, retention, purchasing, inventory, product quality, budgets, P&L for each location. Oversee organizational standards, performance metrics, sales forecasts, average unit volumes, customer service. Select and monitor produce and seafood vendors and monitor recipe adherence and restaurant appearance. Insure compliance with employment laws, local municipality food inspections, ADA, and other Federal/State laws and regulations. Revenue Generation / Sales Leadership Top Performer: ranked in Top 10% for Total Controllable Income and Profitability as Joint Venture Partner. Ranked in Top 1% for sales growth volume and profitability as Managing Partner. Awarded Managing Partner of the Year Award every year for 5 consecutive years (entire tenure). Remained profitable during economic downturns and stayed in Top 1% by adjusting staffing and purchasing. Business Development / Leadership Penetrated marketplace by adding and then managing 10 additional stores in South Florida for a total of 23 locations. Due to stable financials and retention, always selected as test market for new foods and limited offer initiatives. Top Performer in diversity and retention. Appointed Chairman of the companys Integration and Diversity Council. WHATS FOR DESSERT, Aventura, FLFounder / Operations Director 1991 - 1996Scope:Manage all operations including recruiting, purchasing, quality assurance, customer service, training, and P&L. Market to local communities through networking, multimedia, radio station spots; showcased products at clubs and condo associations. Business Development / Leadership Expanded to 5 additional locations in Miami area and staffed each store with 1 Manager and 5 to 10 employees. Sold entire operation to a South African investment group in less than 4 years. Revenue Generation Generated $1.2M in revenue annually at busiest store location. Delivered 12% in sales growth year-over-year for all stores. CLUCKERS OAK ROASTED CHICKEN, North Miami, FLFounder / Operations Director 1986 - 1991Scope:Manage recruiting, purchasing, inventory, marketing, budgeting, P&L, sales, and customer service. Staff each location with 35 employees including a General manager, an Assistant Manager, and a Kitchen Manager. Determine site locations and oversee store build outs.Business Development / Leadership Opened 6 stores in Miami area, marketed new concept, and built operation to serve 700 daily in each location. Sold entire regional chain operation in less than 6 years to Kenny Rogers Roasters, a national competitor. Revenue Generation Delivered $3.2M in sales revenue at original store during first year of operation. All locations averaged $2.6M annually. Drove sales growth 8% to 10% year-over-year for entire 6-store operation. Previous experience: Operations Manager at Rockerman Enterprises, Coconut Grove, FL, a family-owned construction/ real estate company and the sole residential developer for all of Coconut Grove, FL.