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Click here or scroll down to respond to this candidateCandidate's Name
4190 Huntington Blvd, Hoffman Estates, IL 60192 Cell: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLE OBJECTIVE:Motivated and reliable professional seeking a Business Analyst position where my skills and excellent experience can provide value to an organization. Possess excellent relationship-building abilities, hardworking, focused, critical thinker, and attentive to details. Strong ability to work independently and in a project team environment. Great at taking the initiative to work on different tasks. Skilled in coordinating projects in conjunction with the Project Manager. Experience working in the Financial, Mortgage, Non-profit, and Recreation industries. PROFILE SUMMARY: Experience in applying Business Analysis as well as Project Coordination best practices and methodologies. Requirements gathering, elicitation, analysis, and documentation of Business Analysis deliverables. Familiar with traditional/waterfall SDLC and Agile (Scrum) project environments. Participate as an administrator in requirements workshops, interviews, and focus groups with business stakeholders to stay aligned with the stakeholders business needs. Maintaining MS Project Scheduling meetings and preparing meeting minutes Create Business Requirements Document (BRD), System Requirements Specification (SRS), and Functional Requirements Document (FRD) for traditional/waterfall projects. Excellent written-verbal communication, problem-solving, and presentation skills. Detail-oriented, analytical, highly adaptable, and problem-solving abilities. Providing Administrative Support for all live projects. APPLICATIONS/TOOLS:Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Visio, Microsoft Outlook, Microsoft Project, Jira, Confluence, Mockplus, Balsamiq, Power BI, UI/UX Design. WORK EXPERIENCE:Beyond Conquerors, LLC. March 2023- February 2024) Project Coordinator Keeping project time line calendars updated and provide the status updates to all Stakeholders, internal as well as external. Participate in workshops and interview sessions to assist the Project Manager in compiling data. Regularly schedule meetings and prepare meeting minutes. Managing communications with cross function teams. Act as a liaison between Business stakeholders, Subject Matter Experts (SMEs), and the technical team to ensure that requirements are translated correctly. Ensure compliance with organization-wide regulations, policies, and guidelines. Collaborate with project team members and upload/manage project documents. Participate in project weekly status meetings and provide feedback. Guaranteed Rate Inc., Schaumburg, IL (March 2020 - July 2022) Analyst/Project Coordinator Assigned to provide business analysis services for multiple Waterfall/Traditional and Agile projects. Led requirements workshops and interview sessions to get input from business stakeholders and SMEs. Effectively translate requirements between Business stakeholders, SMEs, and the technical team. Defined epics, features, user stories, and acceptance criteria for assigned Agile projects using Jira. Designed screen mockups/wireframes to obtain feedback from stakeholders during workshops or interviews. Created Use Case diagrams using UML methodology and Process flows to depict as-is and to-be processes. Facilitated UAT testing for new applications and enhancement projects. Create applicable UAT test scripts. Created weekly status reports to outline completed and planned project tasks for upper management. Worked with SMEs from the mortgage processing team and collaborated with IT to improve business processes. Interfaced with business stakeholders to prioritize requirements using the organizations prioritization scale. Generated the Requirements Traceability Matrix (RTM) to ensure that all requirements have been fully tested. Provided support for smooth production rollouts/deployments of new applications and system enhancements. Collaborated with loan officers to identify requirements and manage conventional, Jumbo, and IHDA loans from inception to approval using the Encompass platform. Engaged in project weekly status meetings and delivered the status of all assigned work tasks. Wintrust Mortgage, Itasca, IL (July - November 2019) Mortgage Processor (Contract) As a coordinator, assisted the processing team in achieving the set loan processing targets and coordinated with IT to create and track system enhancement development and UAT. Collaborated with loan officers to manage conventional and IHDA loans from inception to approval by utilizing the Encompass platform. Calculated and verified the applicants income and analyzed credit per the banks guidelines. US Bank NA (Mortgage Division), Schaumburg, IL (2016 2018) Business Coordinator/Processor II Led and coordinated loan application files from inception to close per the banks defined process flow. Recognized as one of the Top Performers of US Banks Schaumburg Operations Center for consistent performance, superior customer relations, and an excellent reputation with sales and underwriting partners. Led MIS for internal reporting, which included daily, weekly, and monthly reports to the management. Individual Performance Matrix Scores: 97% customer satisfaction surveys; 65-70% pipeline roll; 95% consistent quality audits; met more than 98% contract closing dates. Manager Member Services- Buehler YMCA of Metro Chicago, Palatine, IL (2012 2013) Led YMCA member relations and member accounts services. Mentored and provided systems training to new member service team associates. Worked with SMEs to review and evaluate various IT issues and enhancements by collaborating with IT teams. EDUCATION & TRAINING: Agile Business Analyst training TBS Solutions LLC (Gaithersburg MD) Bachelor of Arts Delhi University (New Delhi, India) REFERENCES: Provided upon request. |
