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FranchescaGarciaCUSTOMER RELATIONSSPECIALISTout tt le waeyeltaOe ei ecu eencyservice professional with extensive experienceworking with then public. possess theCOME pseu eiPeeks cuntPe ee a Ogee Se CN)PSOE geVbe-aetcro ms) ot C)ere TLyDLTaces eyPSC ee ene enered eae ceaeT eryuscContact DetailsCo uaaPLY EST a Me TeerEMAIL AVAILABLEWork SummaryCUSTOMER SERVICE ASSOCIATEPublix SupermarketJanuary 2016-present- Efficiently and accurately process customer transactions with cash, check, and credit cards- Answering phone calls to provide product information, store information, and respond toother customer concerns- Training new cashiers and customer service associates to meet the company standards- Assisting managers as needed in various store departmentsSEASONAL SALES ASSOCIATERoss Dress for LessDecember 2015- January 2016- Assessed customer needs and provide assistance and product information- Welcomed customers into the store and answered their queries-Ensured high levels of customer satisfaction- Organized fitting rooms and restocked merchandise-Efficiently processed cash and card transactions to complete customer check-outRECEPTIONISTJohn Medina RealtyDecember 2014- December 2015- Established and increased long term client relationships through warm customer service tocallers via telephone- Scheduled, rescheduled, and cancelled appointments based on client's and staff'savailability- Updated real estate listings and send them to clients based on their needsOverseeing the general appearance of the office and keeping supplies stockedENTREPENEURSelf-owned jewelry businessJanuary 2013-December 2015- Handcrafted jewelry using various gems, charms, and accents- Promoted and marketed my jewelry online and in-person- Managed inventory, paperwork, and sales reportsReferences:Nikko SantosPHONE NUMBER AVAILABLEMelissa DiazPHONE NUMBER AVAILABLE/pre>