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Click here or scroll down to respond to this candidateCandidate's Name
Tallahassee, Florida PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYProven seasoned retail management professional with over 20 years retail management experience. Effectively motivate employees by empowering them to achieve key performance indicators and fosters a team environment focused on group success. Actively recruited stellar talent by selecting and hiring associates and helped facilitate new hire orientations.Professional strengths include:Coach and Mentor Energetic and Outgoing Planning and Organizational SkillsLeadership Development Excellent Interpersonal and Communications Skills Team Building and Leadership and Adaptability Detail oriented and Time ManagementEDUCATIONUNIVERSITY OF SOUTHERN MISSISSIPPI Hattiesburg, MSBachelor of Science in Business AdministrationAREAS OF EXPERTISE Managed all aspects of Wal-Mart SuperCenter, Inc., generating sales above target each quarter by analyzing daily sales and creating action plans to achieve goals Directly in charge of human resources, finances, customer service and budgeting for 100+ employees Over 20+ years of experience providing training, safety, and risk management for more than 200 employees Provide proper training for associates; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling Encouraged and inspired associates daily through company wide incentive programs to ensure customers received an ultimate experience Created lasting relationships with associates, customers and vendors, increasing productivity and revenue each year Quickly became a trustworthy manager and earned a reputation for maintaining a positive attitude and producing high-quality work. Managed 100 to 300 employees and supervisors located at multiple sitesPROFESSIONAL EXPERIENCEJCPenneyGeneral manager 01/2021- presentExperienced General manager with a demonstrated history of working in the retail industry. Skilled in retail, sales, store management, customer service and team building.Created an environment of outstanding customer serviceDrive sales and profit through execution of an overall store strategy, including leading and engaging the team and delivering on operational excellence standardsConduct coaching conversations by actively walking around and coaching in the moment to enhance each leaders ability to execute.Proactively identifies the most effective ways to recognize associates who achieve superior performance and motivate them to deliver on the company expectations.Leads the salon manager and beauty consultants and engage them to deliver on client service, sales, and profitLowesOperations ASM -Bench 04/2020-12/2020Anticipate customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where neededPlanned for spikes in sales and ensured store had the in stock position to supposedly the demandConducted safety walks, monitoring use of store power equipment, and coaching associates around safe work practicesLead a team of associates who worked together to ensure that customers received exceptional service while shopping in a clean, safe, well stocked storeWAL-MART SUPERCENTERStore Manager 10/2015 08/2019Served as the Store Manager for Wal-mart Supercenter assisted in hiring, recruiting and training quality employeesOversaw opening/closing for a $32 million annual revenue store in compliance with current company policies/proceduresImproved customer shopping experience by incorporating omnichannel aspects into daily business plans by reducing wait time and ensuring proper instock for pick up todayFacilitated the opening of 4 Wal-mart facilities which included hiring and training associatesMade the final decisions on more than 100 personnel regarding their hiring, promotions, discipline, including terminationsPlanned and implemented all seasonal floor sets to ensure they met company standards and deadlines.Coordinated employee schedules and training programsPlayed lead role in organizing charitable events such as Childrens Miracle Network and Relay for lifeStore Manager, Walmart Neighborhood Market 01/2014 10/2015Assisted in development of a new small-format store which provided 30-40 full- and part-time associates with endless opportunities.Initiated innovative training that improved the safety and moral of associatesKept inventory optimized to ensure low costs while maintaining product availabilitySupported staff development and boosted store performanceOptimizing profit by controlling costSubject matter expert on all aspects of the businessCo-Manager 01/2007 01/2014In partnership with the store manager, developed and implemented strategies to increase qualified applicantsMentored, trained and developed assistant managers and hourly associates to make them ready for the next levelAchieved promotional advancement from previous positionAssistant Manager 05/2000 01/2007Oversaw shift operationsSupervised up to 20 associatesOTHER WORK EXPERIENCE1998 2000 Dollar Tree Stores Inc, Store Manager1992 1998 Family Dollar Stores Inc, Store ManagerVOLUNTEER ACTIVITESChildrens Miracle Network and Relay for LifePROFESSIONAL AFFILIATIONSCity of Camilla,GA Chamber of Commerce |
