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M: PHONE NUMBER AVAILABLE E: EMAIL AVAILABLEUS CitizenAvailability: ImmediatelyJob Type: Permanent, Telework, Virtual (Remote)Work Schedule: Full-TimePROFESSIONAL EXPERIENCEAPPLIED DEVELOPMENT LLC WASHINGTONG HEADQUARTERS SERVICES / HRD I&OD Federal Government ContractOctober 2022 PresentSalary: $90,000 / Year (GS-12 Equivalent)Hours per week: 40 Hours / Week Full Time / Hybrid Remote SENIOR PROGRAM SPECIALISTDuties, Accomplishments and Related Skills: Assisted in the comprehensive management of Program Record Management, Program Training Applications, Program Presentation, and Reporting. Managed Records Information Management (RIM), overseeing various tasks associated with the lifecycle of records from identification to disposal. This involved meticulous planning, controlling, organizing, training, and promoting activities related to HRD and Individual & Organizational Development. Effectively gathered information, data, and record assets across diverse media formats. Spearheaded the financial management aspects of programs, meticulously reviewing program invoices and expense reports before submission for approval. Executed capacity-building programs, meticulously reviewing training applications and invoices. Assigned filing numbers, facilitated uploading to SharePoint for further processing, and ensured the preservation of records in the official drive. Crafted insightful analytics presentations for senior management, providing valuable insights derived from assigned tasks and articles.1. Program Planning and Strategy: Executing the development of program plans, objectives, and strategies in alignment with organizational goals. Conducting thorough needs assessments and stakeholder consultations to identify program requirements and priorities. Utilizing data-driven insights and best practices to inform program design and implementation strategies.2. Program Implementation and Management: Overseeing the execution of program activities, timelines, and budgets to ensure successful delivery. Coordinating with internal and external stakeholders to facilitate seamless program implementation and resource allocation. Monitoring program progress, evaluate outcomes, and make data-informed recommendations for continuous improvement.3. Stakeholder Engagement and Relationship Management: Cultivating and maintain strong relationships with stakeholders, including partners, funders, and program participants.2 Collaborating closely with internal teams to foster a culture of collaboration and accountability across programmatic initiatives. Serving as a primary point of contact for stakeholders, addressing inquiries, concerns, and feedback in a timely and professional manner.4. Capacity Building and Training: Developing and deliver training sessions, workshops, and resources to build the capacity of program staff and partners. Providing guidance and support to ensure adherence to program policies, procedures, and compliance requirements. Fostering a culture of learning and professional development within the program team and broader organization.5. Reporting and Evaluation: Preparing comprehensive program reports, presentations, and dashboards to communicate progress, achievements, and challenges to key stakeholders. Conducting regular evaluations and assessments to measure program impact, effectiveness, and sustainability. Identifying lessons learned and best practices to inform future program planning and decision-making. AMSG, INC. DEP OF STATE DHS OPERATION ALLIES WELCOME PHASE II PROJECT (OAW) Federal Government Fixed Term ContractMay 2022 October 2022Salary: $80,000 / Year (GS-11 Equivalent)Hours per week: 40 Hours / Week Full TimeDATA ANALYST IIDuties, Accomplishments and Related Skills:Master Data Management: Spearheaded the management of master data, encompassing creation, updates, and dissemination, ensuring alignment with senior leadership briefing requirements. Implemented rigorous quality assurance measures to verify the accuracy and integrity of imported data, guaranteeing reliability for decision-making processes. Data Commissioning and Decommissioning: Oversaw the commissioning and decommissioning of data sets, facilitating seamless transitions and minimizing disruptions to operations.Stakeholder Liaison: Acted as a central point of contact, liaising with all stakeholders to ensure timely production and dissemination of data, fostering collaboration and transparency across teams. Confidential Data Processing: Managed confidential data and information in accordance with established guidelines and protocols, maintaining utmost confidentiality and compliance with data protection regulations. Reporting and Analysis: Contributed to the development of reports and analysis, leveraging expertise in data interpretation and visualization to deliver actionable insights to stakeholders. 3Data Integrity and Normalization: Supported initiatives to enhance data integrity and normalization processes, implementing best practices to optimize data quality and consistency.Report Generation and Troubleshooting: Generated reports from single or multiple systems, utilizing proficiency in reporting tools and platforms to meet diverse informational needs. Provided troubleshooting support for the reporting database environment and reports, identifying and resolving issues to ensure uninterrupted data access and analysis. Source Production Data Evaluation: Evaluated changes and updates to source production data, conducting thorough assessments to mitigate risks and maintain data accuracy and reliability.Cross-Cutting Support and Training: Collaborated on cross-cutting issues within the DHS/UCG-OAW Planning section, contributing expertise to address complex challenges and optimize data management processes. Delivered cross-cutting technical training to colleagues on data projections and report generations, empowering team members with the skills and knowledge needed for effective data utilization and analysis. CWU PROFESSIONAL SERVICES, INC. DEP OF STATE OPERATION ALLIES WELCOME PHASE I PROJECT (OAW)Federal Government Fixed Term ContractSeptember 2021 May 2022Salary: $75,000 / Year (GS-11 Equivalent)Hours per week: 40 Hours / Week Full TimeTEAM LEADER LINGUIST TEAMDuties, Accomplishments and Related Skills:Case Management and Support: Provided comprehensive case management services to Afghan allies and refugees, including conducting need assessments, making appropriate service referrals, and advocating on behalf of clients. (Linguistic: Offered interpretation services during client meetings and appointments to facilitate effective communication between non-English speaking clients and service providers.) Coordinated closely with internal and external stakeholders to ensure that Afghan allies and refugees had access to essential resources, such as housing, healthcare, education, and employment opportunities. Cultural Orientation and Integration: Facilitated cultural orientation sessions to help Afghan allies and refugees navigate life in their new community, delivering language instruction, cultural sensitivity training, and organizing community engagement activities. (Linguistic: Conducted live translations during cultural orientation sessions and community events to ensure that non-English speaking participants could fully participate and understand the content.) Fostered a welcoming and inclusive environment that promoted mutual understanding and respect among diverse populations.4Logistics and Operations: Assisted with logistical planning and coordination for the arrival, reception, and placement of Afghan allies and refugees, ensuring smooth transitions and efficient utilization of resources. (Linguistic: Provided real- time translation support during logistical planning meetings and communications to bridge language barriers between English-speaking and non-English speaking team members and stakeholders.) Collaborated with transportation providers, housing agencies, and other partners to coordinate travel arrangements and accommodation logistics, ensuring the comfort and safety of program participants. Data Management and Reporting: Maintained accurate and up-to-date records of client interactions, service referrals, and program outcomes using designated databases and reporting tools. Generated regular reports and updates to track program progress, outcomes, and challenges, and communicated findings to project leadership and stakeholders to inform decision-making and strategic planning.Community Engagement and Outreach: Developed and implemented outreach strategies to raise awareness of the Operation Allies Welcome Project and engaged community members in supporting Afghan allies and refugees. (Linguistic: Conducted live interpretation during community engagement events, meetings, and presentations to enable effective communication between English-speaking organizers and non-English speaking community members.) Cultivated partnerships with local organizations, businesses, faith-based groups, and volunteers to expand resources and support networks for program participants, fostering a sense of belonging and community integration.MISSION ESSENTIAL PERSONNEL LLC US SECURITY FORCES ASSISTANCE ADVISORY TEAM(SFAAT) US TRAIN ADVISE ASSISTANCE COMMAND SOUTH (TAAC-S) - AFGHANISTAN Federal Government ContractSeptember 2019 August 2021Salary: $110,000 / Year (GS-13 Equivalent)Hours per week: 40+ Hours / Week Full TimeSENIOR CULTURAL ADVISORDuties, Accomplishments and Related Skills: Assisted in the interpretation and translation of communications from the Unit Commander of SFAAT at TAAC-S, ensuring accurate and clear communication between advisory team members and host country counterparts. Provided peer-to-peer interpretation and translation services during meetings, briefings, and other interactions to facilitate mutual understanding and collaboration. Served as a liaison and cultural advisor between TAAC-S advisory team and host country government Civil/Military partners, offering insights and guidance on cultural norms, customs, and protocols. Conducted job training sessions for international counterparts to enhance their understanding of host country customs and cultures, fostering cross-cultural competence and cooperation. Played a crucial role as a culture consultant, advising the advisory team on cultural context relevant to their positions and responsibilities, and contributing to the development of strategies to strengthen working relationships with partners. Acted as a troubleshooter in resolving translation and cultural concept challenges, ensuring smooth communication and effective collaboration in diverse settings. 5 Provided translation services for complex documents, reports, and communications between Pashto, Dari, and English languages, maintaining accuracy and fidelity to the original message. Conducted translation and interpretation during Video Teleconference (VTC) meetings, enabling seamless communication and exchange of information between remote participants. Utilized my expertise to strengthen the work environment between partners and relevant stakeholders, promoting a culture of mutual respect, understanding, and cooperation. Actively engaged in conveying relevant messages and information on an ongoing basis, contributing to a collaborative and productive work environment.BIG DATA DIMENSION, INC.April 2018 August 2019Salary: $65,000 / Year (GS-10 Equivalent)Hours per week: 40+ Hours / Week Full TimeHUMAN RESOURCES MANAGERDuties, Accomplishments and Related Skills: Provided recruiting, human resources, and sales support for BigData Dimension, including identifying and building relationships with current clients and new customer leads. Regularly met metrics to close at least three leads per month, including pricing and terms of contracts. Utilized Gusto software as a tool for HR, staffing, and financial-related tasks, including dashboard management, payroll processing, contractor payments, time off tracking, benefits administration, compliance management, and report generation. Developed and executed client contracts, Statements of Work (SOW), timesheet management, and customer invoicing to ensure timely and accurate billing and payment processing. Collaborated with hiring managers to determine resource needs, job requirements, and post positions on relevant platforms to attract qualified candidates. Communicated with a law firm to ensure the maintenance of legal documents for employees, including H- 1B visas and Green Cards, and ensured compliance with all applicable laws and regulations. Sourced and screened candidates through various channels, conducted interviews, and guided candidates through the on boarding process to ensure a smooth transition into the organization. Managed employee relations issues, including conflict resolution, disciplinary actions, and performance management, to foster a positive work environment and ensure compliance with company policies and procedures. Developed and implement training programs to enhance employee skills and knowledge, promote professional growth, and support organizational objectives. Administered employee benefits programs, including health insurance, retirement plans, and leave policies, and serve as a point of contact for employee inquiries and assistance. Developed and implement HR policies and procedures in accordance with legal requirements and industry best practices, and ensure consistent application and enforcement across the organization. Partnered with senior leadership to develop and implement HR strategies and initiatives that align with business objectives and promote organizational growth and success. Ensured compliance with federal, state, and local employment laws and regulations, and monitor changes in legislation to mitigate compliance risks and liabilities. 6EDS SERVICES SOLUTIONS MID ATLANTIC REGIONAL BRANCH March 2017 March 2018Salary: $55,000 / Year (GS-09 Equivalent)Hours per week: 40+ Hours / Week Full TimeHUMAN RESOURCES SPECIALISTDuties, Accomplishments and Related SkillsProject Management: Managed multiple concurrent projects spanning HR matters, full cycle of recruitment, business development research, and programs. Applied project management practices to collect daily project reports, make system updates, and ensure all projects stayed on schedule. Provided training to staff and built team capacity when necessary.Administration Work: Maintained administration tasks, including staff attendance sheet, schedule management, payrolls, and updating staff database on a regular basis. Ensured accuracy and compliance with organizational policies. Logistics and Administrative Support: Supported all department projects as necessary, including logistical and administrative arrangements. Facilitated project operations and coordination through efficient logistical and administrative practices. Record Management: Maintained all required program and project records and files (hard copies and electronic files) for all projects and programs. Ensured proper documentation and organization of project records. Reporting and Dissemination: Assisted in the preparation of reports and dissemination of information. Compiled and presented project data effectively to stakeholders.Business Development and Recruitment Assistance: Conducted business development research and assisted in the recruitment process. Identified potential business opportunities and qualified candidates.Staff Orientation and Training: Assisted with staff orientation, training, and capacity building. Supported staff development and enhanced organizational effectiveness.Workforce Optimization: Improved workforce velocity by building strong relationships with managers throughout the organization and ensuring that openings were filled expeditiously. Streamlined recruitment processes to meet organizational needs efficiently.Problem Resolution and Customer Satisfaction: Assisted in problem resolution and ensured customer satisfaction. Addressed issues promptly and effectively, maintaining positive relationships with clients and stakeholders. Operational Management: Scheduled daily shifts and provided operational, logistical, and administrative reports for all projects. Ensured smooth project operations and coordination. 7JOINT USAID UNOPS AFGHAN RED CRESCENT SOCIETY (ARCS) IFRC ICRC DFATD - CIDA FUNDED PROJECTSAFGHAN CIVILLIAN ASSISTANCE PROGRAM (ACAP III)STRENGTHENING EMERGENCY RELIEF DISASTER RESPONSE CAPACITY (SERDRC) AFGHANISTANApril 2014 December 2015Salary: $50,000 / Year (GS-08 Equivalent)Hours per week: 40+ Hours / Week Full TimePROJECT(s) MANAGERDisaster Management Strategy and Capacity Building: Finalized and disseminated the Disaster Management Strategy as an advisor to the Disaster Management Director, strengthening the emergency relief disaster response capacity project. Strengthened the emergency relief disaster response capacity of 20 staff of the Disaster Management Department. Conducted training sessions for 700 ARCS, IFRC, ICRC, and other stakeholders on disaster management standard operating procedures (SOPs) for emergency response. Monitoring and Evaluation: Finalized and disseminated the agency's comprehensive Monitoring and Evaluation Log Frame. Timely followed up on activities aligned with the existing Monitoring and Evaluation Log Frame. Set up and developed a comprehensive disaster management database with direct support from IFRC. Administrative Support: Organized and maintained the electronic calendar, managed telephone calls and visitors, and arranged appointments, meetings, and functions for the CEO. Attended board and committee meetings, drafted and distributed meeting minutes, and prepared post- meeting documents and correspondence. Scheduled conference calls for board committees and other leadership groups across multiple organizations and time zones. Coordinated complex travel arrangements, developed itineraries, booked flights and accommodations, and arranged meetings and visits.Personnel Support and Project Management: Worked with the COO on personnel-related projects such as updating the handbook and managing staff leave records. Supported other members of the senior leadership team with projects and ad hoc assignments. Worked under the supervision of the Program Manager on special projects, provided support to small projects, and covered for project support staff as needed. Events and Logistics Management: Handled logistics for events, ranging from small side events to large-scale conferences. Produced materials as needed, edited, tagged, and uploaded photos to the agency's software photo library.Interdepartmental Coordination and Project Oversight: Coordinated interdepartmentally and supported the operation manager in guiding, training, directing, and supporting ARCS DM department staff in the implementation of DM activities. Assisted in regular project reporting and management of the development of ARCS disaster preparedness and response plans and policies. Established good relationships with all DM department staff in ARCS and IFRC and performed additional assignments and responsibilities as assumed or requested by the operation manager and DM director. 8Project Proposal and Management: Completed and submitted a project proposal to UNOPS/USAID within a limited time of 7 working days, resulting in a contract award of $612,000 and assistance for 7000 civilian victims' families affected through manmade incidents. Recruited and trained 49 staff for the implementation of the project, responsible for overall project activities and lifecycle management, including design, operation, and implementation. UNITED STATES AGENCY FOR INTERNATIONAL DEVELOPMENT (USAID) US EMBASSY KABUL - AFGHANISTANSeptember 2006 August 2013Salary: $55,000 / Year (GS-08 Equivalent)Hours per week: 40+ Hours / Week Full TimeDEPUTY FIELD PROGRAM OFFICERDuties, Accomplishments and Related SkillsProject Management and Oversight: Managed and monitored over 3 million US Embassy/USAID funded projects in Ghazni Province, ensuring compliance with project objectives, timelines, and budgets. Led and controlled a $30 million project connecting two provinces, which significantly enhanced transportation infrastructure for agricultural goods, facilitating timely market access for farmers. Established and maintained strong coordination and communication mechanisms among project partners, local authorities, and communities in Afghanistan, fostering collaborative efforts to achieve project goals and maximize impact.Program Activity Management: Served as a Program Activity Manager and On-Site Monitor for American Embassy/USAID funded projects, overseeing all aspects of project implementation and ensuring alignment with USAID strategies and objectives. Provided direct support and guidance to PRT teams through culture training and advisory roles, enhancing their understanding of local contexts and facilitating effective project implementation. Administration and Coordination: Provided comprehensive administrative support to the CEO, managing an active calendar, arranging complex travel plans, and coordinating appointments and meetings with stakeholders. Attended and actively participated in board and committee meetings, drafted accurate meeting minutes, and coordinated conference calls across multiple organizations and time zones to facilitate collaboration and decision-making.Relationship Building and Communication: Cultivated and maintained relationships with executive assistants, key volunteers, and stakeholders, ensuring open lines of communication and effective coordination of activities. Coordinated complex travel arrangements, developed detailed itineraries, and arranged meetings and visits to support organizational objectives and facilitate engagement with project stakeholders. 9Document Preparation and Support: Prepared and presented correspondence, committee agendas, and other documents to a high standard of accuracy and professionalism, facilitating effective communication and decision-making within the organization. Supported the COO on various personnel-related projects, including updating handbooks, researching new policies, and managing staff leave records, ensuring compliance with organizational policies and procedures.Project Support and Special Assignments: Worked closely with the program manager on special projects, providing support and assistance as required to ensure successful project outcomes and deliverables. Assisted with small-scale projects and provided coverage for project support staff as needed, demonstrating flexibility and willingness to contribute to the overall success of the organization. Edited, tagged, and uploaded photos to the agency's software photo library, ensuring accurate documentation and archival of project activities and achievements. Handled logistics for events ranging from small side events to large-scale conferences, managing venue bookings, coordinating catering services, and overseeing event setup and teardown to ensure smooth and successful execution.EDUCATIONIndian School of Business Management & Administration Masters Degree Major: Business Administration & Project Management AWARDSCertificate of Appreciation SCR/SDO TF White Eagle 2013 Meritorious Accomplishment Award USAID 2012Certificate of Appreciation USAID 2012Superior Accomplishment USAID 2011Performance Cash Award USAID 2008A Full list of other awards and certifications will be available upon request SKILLSContracts Project Management Contracts Negotiations Analytical Reasoning Performance Metrics Rapport-Building Attention to Detail Goal Setting Reading and Interpreting Plans Supply Chain Management Regulations Business Development Change Management Warehouse & Distributions P&L Management Leadership Problem Solving Cold Supply ChainDisaster ManagementPROFESSIONAL REFERENCESAvailable upon request |
